First Step House

Recovery Brands, LLC

📍 411 North Grant Street, Salt Lake City, UT 84116

📞 8013598862 Full profile & reviews Claim this listing

2.0 ★★☆☆☆ Historical rating · 2 reviews via Recovery Brands
Rating based on 2 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT FIRST STEP HOUSE</strong></p> <p>Located in Salt Lake City, Utah, First Step House serves <strong>adult men</strong> dealing with substance misuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental conditions</a>. The facility offers <strong>residential, outpatient, and transitional living programs</strong>.</p> <p>First Step is one of 55 (23 percent) <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">treatment facilities in Utah</a> to offer a <strong>specialized track for veterans</strong>. A <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">2017 SAMHSA survey</a> also indicated that there were 122 (51 percent) treatment facilities in the state offering a track specific to adult men.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>First Step begins admission with an assessment used to develop an individual treatment plan. Clients will participate in <strong>evidence-based treatment that includes <a href="https://www.recovery.org/topics/dialectical-behavior-therapy-for-addiction-treatment/" target="_blank">dialectical behavioral therapy (DBT)</a></strong>, motivational interviewing, rational emotive behavioral therapy (REBT), and moral reconation therapy (MRT).</p> <p>Length of stay in residential treatment is determined on an individual basis. Clients participate in <strong><a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family</a>, individual, and group therapy</strong>. Classes on anger management, relapse prevention, grief, shame resiliency, and relationships are available. First Step also offers case management, vocational training, and <strong>GED educational programming</strong>. </p> <p>Outpatient treatment is offered for five to 15 hours each week with two individual sessions each month. Transitional living is available for program graduates and clients. There is also a <strong>Long-Term Recovery Management Program (LTRM)</strong> for people managing their addiction on an ongoing basis.</p> <p>Though detoxification is not offered at the facility, First Step will refer clients to other facilities for the service if necessary.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>First Step House employs master’s level clinicians, counselors, therapists, case managers, nurses, veteran’s special needs programs managers, and a medical technician, among other managers and administrators. The two individuals surveyed by Rehabs.com to date had mixed opinions of the staff's level of experience, with one giving four out of five stars and the other just one star.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Amenities at the <strong>61-bed</strong> residential facility include exercise rooms, a basketball court, a fully equipped kitchen, laundry room, and an outdoor play area for visiting families. The facility has <strong>shared bedrooms</strong>. Meals are served three times per day and snacks and coffee are readily available. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">2017 SAMHSA survey</a>, the average number of designated beds at residential facilities was 28.</p> <p>First Step’s <strong>veteran housing has 32 beds</strong> and has similar amenities to the main residence. The facility is also one of 90 <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">rehabs in Utah</a> to provide transportation to medical appointments, though this service is only available to veterans. <strong>Transitional living apartments</strong> accommodate three clients.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Though former clients have not yet responded to a Rehabs.com survey, secondary sources yielded highly <strong>positive reviews</strong>. On Google, 18 reviewers of the residential program contributed to an average rating of 4.6 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Most alumni focused on the effectiveness of treatment. </p> <p>Five-star reviewer Joseph wrote in a representative review: “The staff here are great. They will get to the root of your problems, help you solve those problems and put you on the path to recovery.” Two reviewers of the outpatient program<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> and 24 reviewers of the veterans program<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> offered similarly positive feedback on Google.</p> <p>Like those on Google, 42 reviewers gave an average 4.7 stars on First Steps' Facebook page, which the facility can manage.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> “This is the place for positive life change! The Staff here truly care and are very professional,” wrote alum Adam in a representative review.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>To date, two loved ones who responded to a Rehabs.com poll gave low ratings for the facility overall. Both reviewers indicated that their loved ones relapsed following treatment and that neither would recommend treatment at First Step. “To fast to discharge patients, think the patient should have spent longer,” wrote one anonymous reviewer. The other commented: “I think that it was to relaxed."</p> <p>The two reviewers did, however, give more positive ratings to categories such as connectivity, cleanliness, treatment of co-occurring disorders, and affordability. </p> <p><strong>FINANCING</strong></p> <p>First Step works with civic and private organizations to provide financial assistance for those with little or no income. Medicaid is accepted for outpatient clients. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">2017 SAMHSA survey</a>, 46 percent of treatment facilities in Utah accept Medicaid.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?ei=0pTtW5_lCoeOggeZ45eIDw&q=First%20Step%20House%20Salt%20Lake%20City%2C%20UT&oq=First+Step+House+Salt+Lake+City%2C+UT&gs_l=psy-ab.3..0i7i30j0j0i7i30l2.11759.11759..12216...0.0..0.77.77.1......0....1..gws-wiz.DfVOWi5VMM8&npsic=0&rflfq=1&rlha=0&rllag=40751052,-111894970,3400&tbm=lcl&rldimm=7375081788629167124&lqi=CiNGaXJzdCBTdGVwIEhvdXNlIFNhbHQgTGFrZSBDaXR5LCBVVCIDiAEBWhIKEGZpcnN0IHN0ZXAgaG91c2U&ved=2ahUKEwiU-9-n39beAhWIZd8KHVYKBfAQvS4wB3oECAAQHQ&rldoc=1&tbs=lrf:!2m1!1e3!2m1!1e16!3sIAE,lf:1,lf_ui:4#lrd=0x8752f44e24e22fc1:0x66598dcfd8b1ac14,1,,,&rlfi=hd:;si:7375081788629167124,l,CiNGaXJzdCBTdGVwIEhvdXNlIFNhbHQgTGFrZSBDaXR5LCBVVCIDiAEBWhIKEGZpcnN0IHN0ZXAgaG91c2U;mv:!1m2!1d40.7818019!2d-111.8750032!2m2!1d40.7203033!2d-111.9149376" target="_blank">GoogleReviews-Residential</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?ei=0pTtW5_lCoeOggeZ45eIDw&q=First%20Step%20House%20Salt%20Lake%20City%2C%20UT&oq=First+Step+House+Salt+Lake+City%2C+UT&gs_l=psy-ab.3..0i7i30j0j0i7i30l2.11759.11759..12216...0.0..0.77.77.1......0....1..gws-wiz.DfVOWi5VMM8&npsic=0&rflfq=1&rlha=0&rllag=40751052,-111894970,3400&tbm=lcl&rldimm=7375081788629167124&lqi=CiNGaXJzdCBTdGVwIEhvdXNlIFNhbHQgTGFrZSBDaXR5LCBVVCIDiAEBWhIKEGZpcnN0IHN0ZXAgaG91c2U&ved=2ahUKEwiU-9-n39beAhWIZd8KHVYKBfAQvS4wB3oECAAQHQ&rldoc=1&tbs=lrf:!2m1!1e3!2m1!1e16!3sIAE,lf:1,lf_ui:4#lrd=0x4065fc9d3988889f:0x5a364c52e3d220ed,1,,,&rldoc=1&rlfi=hd:;si:6500467031049117933,l,CiNGaXJzdCBTdGVwIEhvdXNlIFNhbHQgTGFrZSBDaXR5LCBVVCIDiAEBWhIKEGZpcnN0IHN0ZXAgaG91c2U;mv:!1m2!1d40.7818019!2d-111.8750032!2m2!1d40.7203033!2d-111.9149376" target="_blank">GoogleReviews-Outpatient</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.google.com/search?ei=0pTtW5_lCoeOggeZ45eIDw&q=First%20Step%20House%20Salt%20Lake%20City%2C%20UT&oq=First+Step+House+Salt+Lake+City%2C+UT&gs_l=psy-ab.3..0i7i30j0j0i7i30l2.11759.11759..12216...0.0..0.77.77.1......0....1..gws-wiz.DfVOWi5VMM8&npsic=0&rflfq=1&rlha=0&rllag=40751052,-111894970,3400&tbm=lcl&rldimm=7375081788629167124&lqi=CiNGaXJzdCBTdGVwIEhvdXNlIFNhbHQgTGFrZSBDaXR5LCBVVCIDiAEBWhIKEGZpcnN0IHN0ZXAgaG91c2U&ved=2ahUKEwiU-9-n39beAhWIZd8KHVYKBfAQvS4wB3oECAAQHQ&rldoc=1&tbs=lrf:!2m1!1e3!2m1!1e16!3sIAE,lf:1,lf_ui:4#lrd=0x8752f56b9864a04b:0x8ca2da2c07068a43,1,,,&rlfi=hd:;si:10133901994168322627,l,CiNGaXJzdCBTdGVwIEhvdXNlIFNhbHQgTGFrZSBDaXR5LCBVVCIDiAEBWhIKEGZpcnN0IHN0ZXAgaG91c2U;mv:!1m2!1d40.7818019!2d-111.8750032!2m2!1d40.7203033!2d-111.9149376" target="_blank">GoogleReivews-VeteransProgram</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.facebook.com/pg/firststephouse/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/firststephouse/reviews/?ref=page_internal</a></small></p>

— Kevin Schwartzbach · 2018-12-27 10:30:18 PST

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