Recovery Brands, LLC
📍 857 East 200 South, Salt Lake City, UT 84102
📞 8014873276 Full profile & reviews Claim this listing
Reviewers frequently mentioned the supportive staff, effective program structure, and the facility's ability to accommodate women with children, including on-site daycare. Some praised the affordable cost and immediate openings, while others found the program to be expensive. Criticisms focused on inconsistent rule enforcement, poor food quality, and a perceived lack of staff experience or knowledge.
AI-generated summary of 10 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Outpatient Services, Residential Treatment |
| Services | Outpatient Services, Dual-Diagnosis Treatment, Residential Treatment |
| Setting | Average Location/Amenities |
| Gender | Women Only |
| Age ranges | Adult Age |
<p><strong>ABOUT HOUSE OF HOPE –– SALT LAKE CITY</strong></p> <p>House of Hope – Salt Lake City provides treatment for <strong>women and mothers</strong> who are struggling with <strong>substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</strong></a>. The center’s services include <strong>residential, day, and outpatient treatment</strong>, all in an environment that fosters the mother/child bonding process. The center is one of two Utah-based facilities operated by the House of Hope organization (the other facility is located in Provo, Utah). It is also <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">one of 65 (27.2 percent) of treatment facilities</a> to provide residential services.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to House of Hope’s website, the center <strong>does not provide detox services</strong>; all clients must be free of drugs and alcohol for 72 hours, free of opiates for seven days, and free of benzodiazepines (e.g. Xanax and Valium) for 14 days to be eligible for admission. Individuals are also <strong>required to undergo a TB test</strong> and a general health screening prior to beginning treatment. </p> <p>House of Hope’s treatment philosophy is <strong>based on the biopsychosocial model of addiction</strong>, which views addiction as a chronic disease. Programming draws upon the <strong>12 Steps</strong>, which is used by <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">66.1 percent</a> of Utah treatment facilities, and includes a variety of treatment modalities, including <strong>group counseling, individual therapy</strong>, <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family counseling</a>, and substance abuse education. Workshops address <strong>parenting skills,</strong> relapse prevention, <a href="https://www.recovery.org/pro/articles/how-understanding-anger-revolutionizes-addiction-recovery/" target="_blank">anger</a> and stress management, and healthy living activities, and clients are encouraged to attend community-based <strong>Alcoholics Anonymous (AA) and Narcotics Anonymous (NA)</strong> groups. Treatment also includes case management. Length of stay depends on each client’s needs.</p> <p>For the children of participating mothers, the Hope Center for Children offers programming that provides a <strong>structured therapeutic environment.</strong> Under the guidance of a case manager and a therapist, children are taught to self-regulate their emotions and engage in creative expression. </p> <p>At the end of treatment, House of Hope’s <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> and recovery support services help clients transition back into their everyday lives.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>House of Hope’s treatment team consists of case managers, substance abuse counselors, therapists, clinical supervisors, administrative managers, and support staff.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>According to the center’s website, House of Hope in Salt Lake City can house up to <strong>44 women and 45 of their children</strong>. The seven individuals polled by Rehabs.com at the time of this writing gave the center’s accommodations an <strong>average rating of 3.5 stars</strong>, and the five individuals who were surveyed on the center’s level of cleanliness submitted above-average ratings. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The five alumni polled by Rehabs.com at the time of this writing provided <strong>mixed reviews</strong>. While Ronda, one of the two individuals to submit a one-star review for the center’s treatment effectiveness, provided no clarifying details, K.B. offered a lengthy testimonial. She referred to the program as “a joke,” and noted the staff’s lack of follow-up. “Treatment plans are set to last 6 months to 1 year but most women are out after 2-3 months and aren't held to any outlining program details. They have little if no regard to clients families and no real intention on permanently helping clients,” she wrote. </p> <p>The remaining three alumni gave House of Hope <strong>four and five out of five stars for its treatment effectiveness, its accommodations, and its meals and nutrition</strong>. They all praised the center’s treatment team, and S.B. specifically highlighted the staff’s work with children. “The day care facility does wonders with kids They teach you everything you need to be self sufficient within your daily life. The staff is the best It's great for women with children,” she wrote. Cynthia agreed that the staff was “great,” but felt that the center’s lack of faith-based programming was a drawback. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones of former clients polled by Rehabs.com at the time of this writing shared <strong>varying perspectives</strong>. When asked how likely they were to recommend the facility, one anonymous respondent provided a rating of just two out of five stars. This individual also submitted average or below-average ratings in most evaluated categories, including the center’s holistic offerings, its exercise and leisure options, its meals and nutrition, and the program’s treatment of co-occurring disorders. “Staff didn't seem as skilled or experienced, really basic, no extra offerings, food was really poor,” they told Rehabs.com. </p> <p>The other anonymous respondent submitted a five-star rating when asked how likely they were to recommend House of Hope. This reviewer provided four and five out of five stars in all 15 evaluated categories, including counseling options, family participation, affordability, and the staff’s level of training and experience. “Authority and accommodations were strengths of the facility. However, it was costly. They are loving yet firm,” they wrote in their review. </p> <p><strong>FINANCING</strong></p> <p>House of Hope offers self-pay options and accepts some third-party payments. The center also works with <strong>a number of private insurance companies</strong>, including Aetna, United Healthcare, and Regence Blue Cross Blue Shield of Utah. It is <a href="https://wwwdasis.samhsa.gov/webt/state_data/UT17.pdf" target="_blank">one of 110 (46 percent) of Utah treatment facilities</a> to accept Medicaid.</p>
— Jenessa Connor · 2018-02-12 14:39:12 PST
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