Recovery Brands, LLC
📍 3802 South 700 East, Salt Lake City, UT 84106
📞 8012646000 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and caring nature of the staff, particularly noting the quality of the therapists and the effectiveness of the intensive outpatient program. However, others criticized the facility for poor communication during intake, issues with billing and insurance, and instances of rude or dismissive behavior from some staff members. Concerns were also raised regarding the physical environment, such as the temperature, and the appropriateness of patient placement within the units.
AI-generated summary of 20 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment, Detox Services |
| Program types | Residential Treatment, Outpatient Services, Inpatient |
| Services | Residential Treatment, Behavioral Disorder Treatment, Dual-Diagnosis Treatment, Detox Services, Outpatient Services |
| Setting | Mountains, Hospital |
| Gender | None |
| Age ranges | Adult Age, Senior/Elderly |
| Insurance accepted | Private Insurance, Blue Cross and Blue Shield, Cigna, TriCare, Public Insurance, Medicare |
| Financing | Available |
<p><strong>ABOUT SALT LAKE BEHAVIORAL HEALTH</strong></p> <p>Salt Lake Behavioral Health (SLBH) is a <strong>private psychiatric hospital</strong> located less than 10 miles south of Salt Lake City, Utah. The facility offers a <strong>medical detox program</strong> plus <strong>inpatient and outpatient care</strong> for adults struggling with substance abuse and mental health problems. The hospital also offers a specialized <strong>dual diagnosis</strong> program.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment begins with a free assessment, which is used to develop an individualized treatment plan. Treatment revolves around a combination of <strong>cognitive behavioral therapy (CBT)</strong> and <a href="https://contextualscience.org/act" target="_blank">Acceptance and Commitment Therapy</a>, a therapy model that helps clients recognize the substance abuse cycle and progress from it.</p> <p>As a psychiatric hospital, SLBH also uses <strong>evidence-based treatment methods,</strong> including motivational interviewing (MI), group therapy, and skills groups that revolved around the <strong>12-Steps,</strong> relapse prevention, and relaxation techniques among others. According to the facility’s website, <strong>holistic treatment options</strong> include music therapy/expression, pet therapy, spiritual counseling, and yoga.</p> <p>SLBH’s <strong>intensive outpatient programs</strong> meet three to five days per week, which includes structured group therapy and general psychiatry.</p> <p>In addition to substance abuse treatment, SLBH offers a dedicated residential program for servicemen on active duty who are struggling with PTSD and a specialized geriatric program for Alzheimer’s and dementia. There are two programs, one for men and women.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the JCAHO-certified facility’s website, staff at SLBH include two psychiatrists, an addictionologist, a nurse practitioner, and physician assistants. Three reviewers polled by Rehabs.com to date rated the staff’s level of experience and training an average of 4.6 out of five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>SLBH is a <strong>118-bed facility.</strong> Photos published on its website show a fitness room, dorm-style bedrooms, a lounge, a kitchen, and nondescript decor. 13 reviewers polled by Rehabs.com to date rated SLBH’s accommodations and amenities on average three out of five stars and its meals and nutrition on average 3.7 stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>13 reviewers polled by Rehabs.com to date recommended SLBH with an average three out of five stars. Of nine alumni polled by Rehabs.com, <strong>six were positive and three were very negative.</strong> Positive alumni consistently rated its treatment effectiveness four out of five stars or higher, with comments praising the <strong>kindness of its staff</strong>. Alum E.M. wrote: “The first days can be challenging and rules might seem pointless but it all serves a therapeutic purpose.”</p> <p>The three negative reviewers had poorer experiences with staff. Two criticized the unprofessional treatment from staff. Alum C.S. complained of poor treatment from a nurse, writing: “He told me that I was delusional ... He was so unprofessional and inappropriate.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Of the four loved ones polled by Rehabs.com all gave <strong>negative reviews</strong> of SLBH to date, rating its <strong>treatment effectiveness only two stars out of five stars or less.</strong> Loved ones’ comments criticized SLBH’s lack of resources, low staff, and poor treatment. Loved one Kylee complained of an incident where a nurse startled her husband, writing: “My husband who is an OIF Veteran suffers from severe PTSD and has a fear of people walking behind him, amongst many other things. Frightened he turned around and yelled. The nurse laughed at him.”</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website <strong>Tricare and Medicare are accepted</strong>, along with private insurance policies such as Blue Cross, Aetna, and Cigna among more. Financial assistance covering up to 100 percent of the cost of treatment is available.</p> <p><em>Updated November 2017</em></p>
— Patrick Greeley · 2017-11-13 10:34:48 PST
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