Recovery Brands, LLC
📍 2431 Jones Bend Road, Louisville, TN 37777
📞 8778699309 Full profile & reviews Claim this listing
Reviewers frequently mentioned the quality of the staff, with some praising their dedication and care, while others criticized them as disrespectful, dishonest, or unprofessional. The facility's therapeutic effectiveness was also a common theme; some reviewers reported positive outcomes and life-changing help, while others described the treatment as ineffective, poorly managed, or more focused on containment than therapy. Additionally, concerns were raised regarding poor communication with families, inadequate facilities, and management issues.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Day School, Residential Treatment |
| Services | Day School, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment |
| Setting | Mountains |
| Gender | None |
| Age ranges | Teen/Adolescent |
| Insurance accepted | Medicaid, UnitedHealthcare, Cigna, Blue Cross and Blue Shield, Private Insurance |
<p><strong>ABOUT VILLAGE BEHAVIORAL HEALTH</strong></p> <p>Located in Louisville, TN, on 65 secluded acres near the Tennessee River, Village Behavioral Health provides <strong>residential treatment to adolescents</strong> struggling with behavioral health, mental health, and substance abuse disorders. The facility is designed for <strong>individuals 13 to 17 years old</strong>, and offers academic credit through its on-site high school.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients undergo <strong>medical and psychological examinations</strong> in order to develop personalized treatment plans and identify <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. Medication management is provided for those who need it.</p> <p>Treatment is centered around the <strong>12-Steps</strong> and utilizes both dialectical behavior therapy (DBT) and cognitive behavioral therapy (CBT). Residents attend <strong>individual, group, and family therapy</strong>, in addition to Narcotics Anonymous (NA) meetings. Village Behavioral Health also offers <strong>recreational therapies</strong> that incorporate crafts, music, dance, drama, and sports.</p> <p>Adolescents at the facility receive 24-hour supervision and an introduction to a <strong>relapse prevention program</strong>. Additionally, treatment coincides with classes at The Village Academy, an <strong>on-site, accredited private school</strong>. Each teen is evaluated and placed in an individual course of study, and he or she can earn academic credit toward a high school diploma. </p> <p>An <strong><a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">individualized aftercare plan</a></strong> is designed prior to a client’s departure.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The multidisciplinary staff is comprised of an adolescent psychiatrist, licensed social workers, master's level therapists, registered nurses, a dietician, and licensed professional counselors. The Village Academy employs full-time, credentialed teachers, according to the facility’s website.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Positioned near the Great Smoky Mountains, residences at Village Behavioral Health are <strong>gender-specific</strong> and resemble summer camp cabins. Each shared cabin has multiple <strong>bunk beds</strong> and rustic furniture. The classrooms, counseling rooms, and common areas are similarly decorated with woodsy charm. The facility also has an <strong>on-site pool,</strong> activity room with exercise equipment, outdoor walking trail, and ropes course.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Most of the eight alumni polled by Rehabs.com at the time of this writing were critical of Village Behavioral Health. <strong>Five alumni gave just one out of five stars for treatment effectiveness</strong> and advised potential clients and loved ones to consider treatment elsewhere. Only one of the alumni rated the treatment effectiveness more than one out of five stars.</p> <p>One of the reviewers, S.B., warned of dishonest advertising, telling Rehabs.com: “Their website is a complete lie; nothing they say goes on (hiking, horseback riding, therapy once a week) happens. I would have to bother the staff to contact my therapist in order to have a session at all.”</p> <p>Reviewers who reported positive experiences, though, especially <strong>praised the staff</strong>. Despite a positive experience overall, reviewer K.O. only awarded two stars for accommodations and amenities, but wrote: “This place has helped me get my life back together. It stunk at first, but they are really trying to make it better.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>To date, three loved ones have submitted surveys to Rehabs.com, <strong>all generally positive</strong>. Most gave five out of five-star ratings for treatment effectiveness, accommodations and amenities, and meals and nutrition. H.M. said, “Wonderful program! I can't say enough about how great this program and the staff have been with my daughter!”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has received feedback from two staffers to date. J.J. gave moderate ratings in their Rehabs.com survey for questions related to the leadership team as well as for the fairness of pricing and for their willingness to put patient’s interests first. They did, however, give the highest possible rating for the staff’s level of training and experience.</p> <p>On the other hand, staffer S.W. offered mostly high ratings and a lot of praise for the facility, citing a positive experience.</p> <p><strong>FINANCING</strong></p> <p>Village Behavioral Health does not post its fees online, but according to its official website, the facility works with <strong>private and public insurance providers, including Medicaid</strong>.</p>
— Patrick Greeley · 2017-11-28 10:51:43 PST
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