Recovery Brands, LLC
📍 4330 Vance Jackson Road , San Antonio, TX 78230
📞 8772314299 Full profile & reviews Claim this listing
<p><strong>ABOUT NIX BEHAVIORAL HEALTH - SAN ANTONIO, TX</strong></p> <p>Nix Behavioral Health, located in San Antonio, Tex., offers <strong>comprehensive inpatient and outpatient treatment</strong>, as well as psychiatric emergency services for children, adolescents, and adults struggling with mental illness. Nix operates its behavioral health services out of three locations in Bexar County: Nix Medical Center, Nix Specialty Health Center, and Nix Behavioral Health center. </p> <p>Services are offered 24/7 and walk-ins can be accommodated. <strong>Medical detoxification is available on-site</strong>. In the state of Texas, Nix Behavioral Health is among 8.8 percent of substance abuse treatment facilities that offer <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">inpatient hospital-based detoxification</a>. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The Nix Mobile Assessment Teams (MAT) provide <strong>on-site behavioral health assessments</strong> 24 hours per day, seven days per week for residents of Bexar County, the San Antonio area, and other nearby counties.</p> <p>Within the Nix system, behavioral and mental health care services include: <strong>acute inpatient hospitalizations</strong> for children, adolescents, adults, and seniors; mental health crisis stabilization; medical detoxification from substances for adults; and <strong>intensive outpatient programs</strong>. In Texas, the facility is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">26.7 percent of facilities</a> to offer specialized programming for adolescents. </p> <p>Throughout the various levels of treatment, clients may receive <strong>individual and family counseling sessions</strong>; education on coping skills, stress management, problem solving, and communication; and grief work. <strong>Face to face assessments</strong> are conducted by licensed mental health professionals or registered nurses. The center also provides crisis intervention with assessments and referrals. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, the treatment team includes mental health professionals and registered nurses. However, at the time of this writing, there is no additional information provided online by the facility regarding other treatment staff.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility offers inpatient treatment for adults admitted voluntarily or involuntarily by law enforcement. At the time of this writing, there is no additional information provided online by the facility regarding its living arrangements and related offerings.</p> <p><strong>WHAT ALUMNI SAY</strong> </p> <p>The one alum polled by Rehabs.com to date did not have a good experience at Nix Behavioral Health. The anonymous former client sought treatment for a behavioral disorder, stayed less than 14 days, and left before completing treatment. “It was not what I thought it would be. It was very horrible place." </p> <p>This reviewer assigned three out of five stars for medical care, though two stars for individual counseling, and one star for conflict resolution, consistency, connectivity/visitor policy, facility cleanliness and upkeep, holistic offerings, lead counselor, overall group, and staff support. “The staff was awful and the severe mentally disabled is mixed in with those seeking drug and alcohol treatment.” </p> <p>On secondary sites, the center received <strong>mostly negative coverage</strong> at the time of this writing: 2.1 out of five stars based on 33 reviews for the Vance Jackson Road location and a two-star average rating based on 46 reviews for the Babcock Road facility, both on Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>. On Facebook, which the organization can manage, 20 reviewers gave the facility an average rating of three out of five stars. <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p>Many reviewers complained about a <strong>disrespectful, uncaring, and unprofessional staff</strong>, poor customer service, and lack of desired results. “The staff treats you like a criminal. Staff needs to stop acting like police officers. I wouldn't recommend this place to my worst enemy.” However, alum J.H. disagreed, writing: “The staff was extremely helpful, and the programs were awesome. I recommend it fully.” </p> <p><strong>FINANCING</strong></p> <p>Billing is coordinated by the Nix Health System, which accepts <strong>Medicare, Medicaid, and commercial insurance plans</strong>, as well as self-pay. Within Texas, the center is among 17.9 percent of facilities that <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17pdf" target="_blank">accepts Medicare</a> and 57.1 percent of facilities that <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17pdf" target="_blank">accepts Medicaid</a>.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=nix%20behavioral%20health&oq=Nix+Behavioral+Health&aqs=chrome.0.0l6.418j0j7&sourceid=chrome&ie=UTF-8&npsic=0&rflfq=1&rlha=0&rllag=29470722,-98533152,6497&tbm=lcl&rldimm=6895886086285530663&ved=2ahUKEwjV1_DjuLXfAhWNslkKHXGGCTYQvS4wAXoECAIQKg&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2#rlfi=hd:;si:6895886086285530663;mv:!1m2!1d29.520553!2d-98.4843549!2m2!1d29.4208929!2d-98.5819511;tbs:lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?q=nix%20behavioral%20health&oq=Nix+Behavioral+Health&aqs=chrome.0.0l6.418j0j7&sourceid=chrome&ie=UTF-8&npsic=0&rflfq=1&rlha=0&rllag=29470722,-98533152,6497&tbm=lcl&rldimm=6895886086285530663&ved=2ahUKEwjV1_DjuLXfAhWNslkKHXGGCTYQvS4wAXoECAIQKg&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2#rlfi=hd:;si:3560748571017474934;mv:!1m2!1d29.520553!2d-98.4843549!2m2!1d29.4208929!2d-98.5819511" target="_blank">GoogleReviews</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/Nix-Behavioral-Health-Center-238222019530205/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/Nix-Behavioral-Health-Center-238222019530205/reviews/?ref=page_internal</a></small></p>
— Sherry Adler · 2018-12-22 23:42:17 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review