Recovery Brands, LLC
📍 233 West 10th Street, Dallas, TX 75208
📞 2149413500 Full profile & reviews Claim this listing
Reviewers frequently praised the 12-step program, friendly and knowledgeable counselors, and effective detox services. However, many criticized the facility's strict policies, including restrictions on outside communication, and reported issues with understaffing and inadequate medical care. Additional complaints focused on the aging building, poor food quality, and long wait times for admission.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT HOMEWARD BOUND</strong></p> <p>Operating since 1980 in Dallas, Homeward Bound is the largest nonprofit substance abuse and mental health treatment agency in Texas. The organization offers <strong>outpatient services and gender-specific residential programs</strong> for men and women struggling with chemical dependency and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. It is <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">one of 232 (53.8 percent) of Texas treatment facilities</a> to offer intensive outpatient programming. <strong>Medically monitored detoxification services are available</strong>, as well as a sober living facility for male alumni. The agency operates a partner facility in El Paso called <a href="https://www.rehabs.com/listings/trinity-center-seidler-blue-house-463721422/" target="_blank">Trinity Center</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Homeward Bound is based in cognitive behavioral therapy (CBT). Clients can expect a <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic approach</a> that includes <strong>medical care and psychotherapy</strong>, with attention to each individual’s personal circumstances. The agency utilizes a range of <strong>evidence-based treatment approaches</strong>, primarily through a schedule of education and group therapy. </p> <p>Among the modalities practiced and topics covered are motivational interviewing (MI), <strong>trauma oriented</strong> <a href="https://www.rehabs.com/pro-talk-articles/seeking-safety-an-evidence-based-model-to-address-trauma-and-addiction-together/" target="_blank">Seeking Safety</a>, family systems counseling, and training for parenting skills and <a href="https://www.recovery.org/pro/articles/how-understanding-anger-revolutionizes-addiction-recovery/" target="_blank">anger management</a>. In addition, clients <strong>receive one-on-one, goal-oriented counseling, and participate in <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> meetings</strong>. Recovery coaching is offered throughout treatment and to alumni.</p> <p>No appointments are required to begin the admission process to one of Homeward Bound’s residential programs, according to the facility’s website. Outpatient treatment has appointment and walk-in services available. <strong>A five-to-seven-day inpatient detox program is offered on a first-come, first-served basis.</strong> Residential clients typically remain for another 14 to 28 days. Intensive outpatient programming involves 18 sessions over four to five weeks, and the <strong>two levels of supportive outpatient programming</strong> offered include 20 sessions over 10 weeks and aftercare, which meets once a week for eight weeks. </p> <p>Homeward Bound is <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">one of 76 (17.6 percent) of treatment facilities</a> to offer specialized treatment for HIV-positive individuals. The center also offers a <strong>specialized residential substance abuse program</strong>, a 60 to 90 day plan for women.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Homeward Bound services in Dallas and El Paso are available in Spanish and English. Among the agency’s leaders are a master’s level pastor and a college instructor. A full-time physician is on-site and agency nurses are trained in addiction recovery treatment. Also on staff are clinical social workers and licensed chemical dependency counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Homeward Bound’s residential campus is located in the Oak Cliff neighborhood of Dallas. At the time of this writing, plans are in place to move to a new main facility. The current residences can accommodate up to 30 men and 16 women. A specialized, intensive residential program for women also allows mothers to remain with their children, making the facility one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">two percent</a> of facilities in the state to provide accommodations for client's children.</p> <p>Further information from the agency regarding living arrangements and related offerings is limited. However, data from the seven individuals polled by Rehabs.com to date revealed <strong>trends toward moderate satisfaction or criticism</strong>. </p> <blockquote> <p>Cleanliness: 2.8/5<br /> Meals and nutrition: 3/5<br /> Exercise and leisure activities: 2.3/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of five former clients polled by Rehabs.com, three would not recommend Homeward Bound in Dallas to others and two would. <strong>All five indicated at least moderate satisfaction with the effectiveness of treatment</strong>. One alum complained that the residential program was too strict, while another cited this as a strength.</p> <blockquote> <p>Affordability: 3.5/5<br /> Treatment effectiveness: 3.8/5</p> </blockquote> <p><strong>Most reviewers agreed that the scope of treatment approaches was limited</strong>.</p> <blockquote> <p>Holistic offerings: 1.8/5<br /> Counseling options: 2.2/5<br /> Staff level of experience/training: 2.8/5</p> </blockquote> <p>Feedback trended in similar ways on Google, where 57 individuals gave the facility an average rating of 3.4 out of five stars. <strong>The most frequent positive comment was that Homeward Bound saved lives, and the most frequent complaint was of a dirty facility.</strong> Among the strengths cited were an empathetic staff and the feeling of welcomeness, Two reviewers complained of poor communication.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, two loved ones of alumni had submitted feedback for Homeward Bound to Rehabs.com. Both indicated their likelihood to recommend the program to others with three out of five stars. They also agreed with alumni on low ratings for holistic offerings and <strong>high marks for affordability</strong>. These reviewers expressed more respect for staff experience than the alumni did and one cited the program’s mentoring services as a strength.</p> <p><strong>FINANCING</strong></p> <p>Homeward Bound accepts private insurance, and government and private grant funding provides financial assistance to clients who cannot afford treatment. According to the agency’s website, the outpatient program costs about $500, at $25 per group and $50 for individual counseling sessions.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=homeward+bound+dallas&rlz=1C1CHBF_enUS725US725&oq=homeward+bound+&aqs=chrome.1.69i57j0j69i60l3j0.3714j0j7&sourceid=chrome&ie=UTF-8#lrd=0x864e998f96317a97:0x4cbabdd7d24872b7,1,,," target="_blank">GoogleReviews</a></small></p>
— Rini Cobbey · 2018-03-19 08:43:53 PDT
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