Recovery Brands, LLC
📍 8733 La Prada Drive, Dallas, TX 75228
📞 2143210156 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's structured environment, supportive staff, and specific programs, such as the 12-step approach and the ability for mothers to bring their children. However, many expressed concerns regarding the physical accommodations, citing issues like cleanliness, bed bugs, and poor food quality. Additional criticisms included insufficient program duration for certain needs, a perceived lack of supervision in detox, and limited holistic treatment options.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT NEXUS RECOVERY CENTER</strong></p> <p>Located just off US-30, 10 miles east of downtown Dallas, Texas, is a 12-acre campus that's home to Nexus Recovery Center, a nonprofit that treats <strong>women and teenage girls aged 13 to 17</strong> for substance use disorder. Pregnant women are welcome, and <strong>women with children may bring them to treatment</strong> — making Nexus one of <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/n2016_st_profiles.pdf" target="_blank">only nine rehabs</a> in the state of Texas with beds for residents' children. </p> <p>Nexus has a special emphasis on treating <strong>low-income women and girls</strong> and offer a full continuum of care, including <strong>medical detox, residential care, and outpatient treatment.</strong> </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All treatment is trauma-informed and uses <strong>evidence-based methods</strong> as well as <strong>12-Step</strong>. Psychiatric services are available, when needed. For adult women aged 18 and over, the typical length of stay in <strong>residential care is 14 to 45 days</strong>. </p> <p>An individual treatment plan is developed for each client which determines both the length of treatment and the specifics of the program. Residents participate in <strong>individual and group counseling</strong> and addiction education sessions.</p> <p>A <strong>30-to-90-day dedicated residential program for pregnant or parenting women</strong> with children focuses on teaching structured family routines and parenting techniques, alongside addiction recovery programming.</p> <p>The <strong>adolescent residential program</strong> welcomes late-term and newly parenting teens, as well as teens without children, and typically lasts <strong>30 to 90 days</strong>. Residents attend school on-site, along with 12-step programming, relapse prevention and life skills training, and classes on anger management, decision-making, and <strong>healthy relationships and socialization</strong>.</p> <p>Outpatient options include <strong>an intensive outpatient program (IOP)</strong>, offered as either entry-level or step-down care, which offers individual and group counseling and focuses on maintaining sobriety while riding the ups and downs of everyday life.</p> <p>There's also a <strong>supportive outpatient program</strong> and an aftercare program, both of which offer ongoing support, some of it from peers. Nexus also has an active alumni association, too.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, staff includes an on-site medical director and psychiatric fellows, as well as nurses, social workers, and chemical dependency counselors. The staff's level of training and experience received mixed reports from 14 Rehabs.com survey respondents:</p> <blockquote> <p>Staff Experience and Training: 3.3/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Women participating in the residential program live in <strong>dormitory-style rooms</strong> on the main campus — there's space for up to 68 women at a time. For women with children, there is <strong>on-campus childcare and a child development center,</strong> offering a variety of educational and therapeutic activities for younger children. </p> <p>Older children <strong>attend an elementary school nearby</strong>. The teachers at the on-site school for adolescents are supplied by the Dallas Independent School District. The 14 individuals polled by Rehabs.com on a variety of treatment offerings noted that the center was relatively clean, but gave lukewarm feedback about its extracurricular activities:</p> <blockquote> <p>Facility Cleanliness and Upkeep: 3.4/5<br /> Exercise & Leisure Offerings: 3.1/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong> </p> <p>Alumni polled by Rehabs.com painted a picture of a program that's <strong>often effective, though it's a little bare-bones and can be overstretched.</strong> The 10 alumni polled on the program's offerings in a variety of areas gave it poor ratings for the breadth of its programming:</p> <blockquote> <p>Counseling Options: 2.6/5<br /> Holistic Offerings: 1.8/5</p> </blockquote> <p>However, they indicated that they were more likely than not to recommend the center, and that there was good family involvement in treatment:</p> <blockquote> <p>Family Participation: 3.7/5<br /> Likelihood to Recommend: 3.4/5</p> </blockquote> <p>The few complaints <strong>criticized certain staff members, the short length of treatment,</strong> and, in one case, the questionable safety and comfort of the detox program. However, there are also numerous positive reviews, which repeatedly praised the program's structure and staff, with several alumni noting that though they relapsed after their stay, ultimately, <strong>it was Nexus that had set them on the path to sobriety.</strong> "Strong role models and outside speakers... My personal experience was good even though i relapsed twice more following my stay i never forgot all the things i learned there and helped me to my present recovery time of 5yrs clean now," Cynthia wrote in a typical comment.</p> <p>Nexus also has <strong>mixed feedback, skewing positive, on secondary sites,</strong> with average ratings of 4.7 stars based on 118 reviews on Facebook (where the facility can manage its own page), 3.5 stars based on 28 reviews on Google, and 3.2 stars based on five reviews on Yelp.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> The most common complaints from reviewers cited <strong>unhelpful staff and problems with fellow clients,</strong> including allegations of drugs being smuggled in to the facility. </p> <p>However, many clients <strong>expressed gratitude to Nexus and its staff</strong> for their lasting sobriety, often particularly stressing how helpful it was to have support targeted specifically to women. "Was an addict for 15 years but now I have almost 3 years sober. My life is amazing I have my children back," Amber wrote in a typical comment on Facebook.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong> </p> <p>The four loved ones polled by Rehabs.com to date also gave somewhat <strong>mixed feedback</strong> about the program as a whole, with particularly low ratings for the center's extracurricular activities: However, they expresses moderate confidence they'd recommend the facility to others, and family members were impressed by the extent to which they were involved in treatment:</p> <blockquote> <p>Family Participation: 4/5<br /> Likelihood to Recommend: 3.3/5<br /> Holistic Offerings: 1.8/5</p> </blockquote> <p>There was only one strong complaint, from a mother whose daughter escaped from the facility but was later found. However, other reviewers <strong>commented on the center's efficacy for their loved ones:</strong> "My sister was able to stay clean there and a couple months after," one anonymous reviewer wrote.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The single staffer polled by Rehabs.com to date gave glowing feedback. "The care and concern taken by the staff and volunteers is commendable. The fact that Nexus allows a woman to bring her small children to treatment with her is awesome," Carolyn wrote, giving the facility five stars for its honesty, its willingness to put clients' interests first, and the overall quality of its care. However, she added that the facility would benefit from more space.</p> <p><strong>FINANCING</strong></p> <p>Nexus accepts a variety of private insurance policies, including Blue Cross Blue Shield, Cigna, and Value Options. The center is also committed to keeping its self-pay rates low. The 13 individuals polled by Rehabs.com on the center's cost gave it solid ratings:</p> <blockquote> <p>Affordability: 3.8/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/NexusRecoveryCenter/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NexusRecoveryCenter/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?q=nexus+recovery+center+dallas+tx&oq=Nexus+Recovery+Center+dallas+tx&aqs=chrome.0.0j69i60j0l3.2007j0j7&sourceid=chrome&ie=UTF-8#lrd=0x864ea15563cee4f3:0x356d8cf2cf179d11,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/nexus-recovery-center-dallas-2?osq=Nexus+Recovery+Center" target="_blank">https://www.yelp.com/biz/nexus-recovery-center-dallas-2?osq=Nexus+Recovery+Center</a></small></p>
— Ellie Robins · 2018-08-30 08:00:28 PDT
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