Recovery Brands, LLC
📍 6010 East Molloy Road, Syracuse, NY 13211
📞 3154708304 Full profile & reviews Claim this listing
Reviewers frequently praised the caring staff and counselors, the quality of the treatment, and the effectiveness of the program in helping them achieve sobriety. However, some criticized the facility for having outdated rooms, insufficient time outdoors, and limited holistic offerings or family participation. Concerns were also raised about the program duration being too short, often due to insurance coverage limitations.
AI-generated summary of 11 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Insurance accepted | Private Insurance |
<p><strong>ABOUT CROUSE HOSPITAL COMMONWEALTH PLACE RESIDENTIAL PROGRAM</strong></p> <p>Part of Crouse Hospital’s continuum of chemical dependency treatment, Commonwealth Place offers a <strong>short-term residential program</strong> and <strong>medically monitored detox</strong> services to adults struggling with substance use disorder. Located in Syracuse, New York, the hospital also offers <a href="https://www.recovery.org/topics/medication-assisted-treatment/" target="_blank">medication-assisted treatment (MAT)</a> via methadone to clients battling <a href="https://www.recovery.org/pro/articles/why-are-opiate-addicts-so-hard-to-treat/" target="_blank">opioid dependency</a>. It's <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">one of just 130</a> New York treatment facilities (about 10 percent of all facilities in the state) to offer a dedicated <a href="https://www.recovery.org/pro/articles/why-are-opiate-addicts-so-hard-to-treat/" target="_blank">opioid treatment program</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To ensure that treatment is the most appropriate level of care, clients first undergo an <strong>initial assessment</strong> with intake coordinators and addiction counselors. Commonwealth Place’s residential program adheres to the disease model of addiction and includes individual counseling, <strong>group therapy</strong>, recreational activities, expressive therapies, and <strong>exercise</strong>. </p> <p><strong>Family involvement</strong> is strongly encouraged throughout treatment, and loved ones participate in clients’ comprehensive <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> planning. Aftercare plans are tailored to each individual’s needs and may include outpatient treatment, <a href="https://www.recovery.org/pro/articles/how-addiction-can-interfere-with-your-job-performance/" target="_blank">job preparedness training</a>, <strong>12-step work</strong>, and engagement with the local recovery community. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Commonwealth Place employs a multidisciplinary team of <strong>physicians board-certified in addiction medicine,</strong> as well as <strong>psychiatrists</strong>, psychologists, credentialed counselors, registered nurses, nurse practitioners, <strong>therapists</strong>, and recreational counselors. The program also has an on-site internist.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Commonwealth Place is a <strong>40-bed residential facility</strong> with 24-hour supervision and a structured schedule. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the six former clients surveyed by Rehabs.com to date, <strong>five gave the facility positive feedback</strong> and one gave the facility mixed feedback. The satisfied alumni described the staff as knowledgeable and caring, and the treatment programs as helpful and effective. "I was treated as a person with addiction issues and was given the tools to recover," Stacey wrote in a representative review. The one anonymous mixed reviewer noted that family participation and holistic offerings could be improved, while some positive reviewers did mention the need for facility upgrades and additional recreational opportunities.</p> <p>On Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, Commonwealth Place earned an average rating of <strong>3.9 out of five stars</strong> based on 15 reviews. The two former clients who left comments rated the facility highly, including John who wrote: "They are very polite well connected."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The four loved ones polled by Rehabs.com at the time of this writing gave the facility <strong>mostly reviews</strong>. They awarded high ratings to the rehab for its family programming and its counseling options, and one anonymous loved one noted: "Did a great job with my son."</p> <blockquote> <p>Family participation: 3.5/5 stars<br /> Counseling options: 3.5/5 stars</p> </blockquote> <p>Friends and family also indicated that the facility was affordable and provided adequate accommodations, including one anonymous loved one who wrote: "Great rooms."</p> <blockquote> <p>Facility Cleanliness and upkeep: 3.3/5 stars<br /> Affordability: 3.3/5 stars</p> </blockquote> <p>Two of the reviewers noted that, while they believed that the facility did its best to help its clients, the residential program was ultimately too short to be truly effective.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Describing the program as “very helpful,” the one anonymous staff member polled by Rehabs.com to date provided four-star ratings for Commonwealth Place’s treatment effectiveness, holistic offerings, family participation, and accommodations and amenities. They also cited the counselors as a strength of the program. When asked, on a scale from one to five, if they would recommend the facility, the reviewer gave a rating of three.</p> <p><strong>FINANCING</strong></p> <p>Commonwealth Place accepts <strong>Medicare, Medicaid</strong>, and TriCare. It is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">45 percent of New York facilities to accepted Medicare</a>. The hospital also works with <strong>private insurance</strong> companies, including Aetna, Cigna, and EmblemHealth/GHI. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Crouse+Hospital+Commonwealth+Place+Residential+Program+in+Syracuse%2C+NY&oq=Crouse+Hospital+Commonwealth+Place+Residential+Program+in+Syracuse%2C+NY&aqs=chrome..69i57.612j0j7&sourceid=chrome&ie=UTF-8#lrd=0x89d9ed5bfaae1ffb:0x1410003a74054fbf,1,,," target="_blank">GoogleReviews</a></small></p>
— Susan Linney · 2018-12-05 14:49:46 PST
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