Recovery Brands, LLC
📍 1565 Long Pond Road, Rochester, NY 14626
📞 5857237723 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate staff, the quality of group therapy, and the facility's willingness to assist with insurance and medication access. However, others criticized the lack of individualized care, insufficient supervision for at-risk residents, and delays in admission for non-court-ordered individuals. Some comments also noted a need for better amenities and more holistic treatment offerings.
AI-generated summary of 12 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT UNITY CHEMICAL DEPENDENCY INPATIENT REHABILITATION</strong></p> <p>Unity Chemical Dependency Inpatient Rehabilitation in Rochester, N.Y., is operated by healthcare provider Rochester Regional Health. This <strong>inpatient program for adults and adolescents</strong> has provided care to those dealing with substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a> since 1980. Rochester Regional Health provides outpatient care through other facilities and inpatient care for adults at <a href="https://www.rehabs.com/listings/rochester-regional-health-hope-haven-591494991/" target="_blank">Hope Haven</a> in Batavia.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Though few details are available regarding inpatient services for adults at Unity, reviews submitted to Rehabs.com at this time of writing indicate that clients use the 12-Steps.</p> <p>The adolescent treatment program at Unity includes individual and group counseling and programs on anger management and relapse prevention. Clients will be introduced to meditation, art, and music. Education on stopping smoking and marijuana use is included. Transportation to and from school can be provided as needed.</p> <p>Unity encourages family participation in treatment and educates loved ones about addiction.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The multidisciplinary team at Unity includes credentialed substance abuse professionals, addiction psychiatrists, physicians, therapists, nurses, social workers, nutritionists, and vocational and recreational therapists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>Four alumni surveyed by Rehabs.com at this time of writing indicated that they’d recommend treatment at Unity with an average rating of 4.25 out of five stars</strong>. The alumni gave the highest ratings of 4.5-stars to the center’s affordability and 4.25-stars to the facility’s cleanliness. Alumni gave more mediocre ratings of 3.5 out of five stars for the level of family participation and three out of five stars for available counseling options. </p> <p>“They are very fair and look out for each persons well being,”wrote one anonymous alum. Another added that group therapy was a strength and that the facility worked with them when their insurance expired.</p> <p>Alumni gave low reviews of available <strong>holistic options with an average rating of two out of five stars</strong>. </p> <p>One individual reported low opinions of provided group therapy. “I didn't feel like I was cared for as an individual. Every time was the same,” they wrote. “The group leader chose who we focused on and what about. I almost never spoke. I just went through the motions and completed what was asked.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Six loved ones polled by Rehabs.com to date gave mostly positive ratings for treatment at Unity</strong>. The six reviewers awarded the facility four out of a possible five stars for its cleanliness and visitors policy. The loved ones gave an average 3.5-star rating for the level of family participation and an average rating of 3.83 stars for the staff’s level of training and experience. An anonymous loved one wrote: “Great staff and a progressive approach to the treatment of addiction.” Another added: “Average facility, needs better amenities.”</p> <p>However, the six individuals gave Unity a <strong>low 2.4-star rating</strong> for its holistic treatment options and <strong>2.83 out of five stars</strong> for its counseling options. “Overall a good place, needs better holistic offering,” one anonymous reviewer wrote.</p> <p><strong>FINANCING</strong></p> <p><strong>Unity accepts most insurance providers, Medicare, and Medicaid.</strong> The ten individuals polled by Rehabs.com at this time of writing gave an average of 3.7 out of five stars for the center’s affordability.</p>
— Kaitlyn Arford · 2018-01-22 12:55:11 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review