Recovery Brands, LLC
📍 1565 Long Pond Road, Rochester, NY 14626
📞 5857237723 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's location and accessibility, as well as the quality and attentiveness of the counseling staff. However, criticisms were directed at the thoroughness of the treatment, the jail-like atmosphere, and the quality of the accommodations. Some reviewers also reported that counselors used the program to promote personal ideological or religious agendas.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT ROCHESTER REGIONAL HEALTH – UNITY CHEMICAL DEPENDENCY</strong></p> <p>Part of Rochester Regional Health, a network of hospitals serving Rochester and the Finger Lakes region of Western N.Y., Unity Park Ridge Campus’ chemical dependency unit (called Unity Chemical Dependency) provides <strong>short-term inpatient and outpatient programs for adults and adolescents</strong> struggling with substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders.</a> It is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY16.pdf" target="_blank">56 short-term residential facilities in the state of New York.</a> Additionally, the facility offers residential programs for adolescent males up to age 21 and a <strong>gender-specific program for women</strong>.</p> <p>If necessary, the Unity Park Ridge Campus facilitates <strong>ambulatory detoxification</strong>, which utilizes <strong>Suboxone</strong> to assist with opioid withdrawal and Phenobarbital (an epilepsy medication) to alleviate the symptoms associated with alcohol withdrawal.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to the facility's website, upon admission, clients participate in a <strong>substance abuse assessment, which is used to create an individualized treatment plan</strong> and determine an appropriate level of care.</p> <p>If stabilization is required, patients may be referred to the <strong>14-day inpatient program</strong>. During inpatient treatment, patients participate in a structured schedule of <strong>individual therapy</strong>, group counseling, recreational therapy. They also attend self-help groups, including <strong>12-step meetings</strong>.</p> <p>Designed for patients who may benefit from a longer program, <strong>gender-specific residential care</strong> also includes therapeutic counseling, recreational activities, and <strong>relapse prevention education</strong>. The Adolescent Community Residence for male adolescents incorporates <strong>on-site schooling</strong>, family education, and support for loved ones.</p> <p>The Barbara Wolk Schwarz Women’s Community Residence focuses on repairing interpersonal relationships, determining career goals, and addressing issues of self-esteem.</p> <p>Unity Chemical Dependency also provides a number of <strong>specialized outpatient programs</strong>, including programs for men, women, adolescents, young adults, older adults, and <strong>dually diagnosed individuals</strong>. All of these sessions meet multiple times per week to help clients understand the nature of addiction and their role in recovery.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The facility's website notes Unity Chemical Dependency’s interdisciplinary staff is comprised of physicians, nurses, substance abuse counselors, addiction psychiatrists, mental health therapists, recreational and vocational therapists, and social workers. To date, the four individuals polled by Rehabs.com to date on the matter praised the aptitude of staff. </p> <blockquote> <p>Staff Experience and Training: 4.5/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Unity Park Ridge Campus is located on 154 acres and includes <strong>25 beds for rehabilitation</strong>. While no specific information is provided on the hospital's website regarding its accommodations, the four individuals polled by Rehabs.com on the topic felt the facilities were extremely well-kept.</p> <blockquote> <p>Facility Cleanliness and Upkeep: 5/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole alum polled by Rehabs.com at the time of this writing reported excellent individual and group counseling sessions. The alum, John, admitted that he did not complete the outpatient program, but he indicated that the counselors were respectful and attentive. He gave five out of five stars for the staff's level of support, treatment effectiveness, and the staff's level of training and experience.</p> <p>Reviews on secondary sites were mixed. On Google, ten reviewers gave an average rating of <strong>2.7 out of five stars</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> "The place is so disorganized and chaotic no one in charge seems to ever truly know what's going on" wrote Zach in a comment representative of the negative reviews. On Facebook, where the facility may have the ability to manage its own page, 940 reviewers gave an average rating of 4.2 out of five stars. These however are representative of the establishment as a whole and not only the substance abuse program. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>With exception, the five loved ones polled by Rehabs.com at the time of this writing mostly <strong>rated the programs at Unity Chemical Dependency well</strong>. On average, the loved ones gave an average rating higher than four stars for counseling options, family participation, and the staff's level of experience.</p> <p>Only one of the three submitted a critical review — “I would not recommend this facility. It was more of a fraternity then a rehab facility,” they wrote.</p> <p>Offering perfect five-star ratings for the facility's counseling options, discharge planning, and the amount of family participation, one loved one wrote: "Well trained experienced staff. Modern facility." Another loved one added: "I am happy to say my loved one is still clean five years later."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The two staff members who responded to Rehabs.com surveys provided mixed opinions of the program. Critical of the program, one staff member compared the program to jail. Yet a former nurse felt the program was well-staffed and that clients received attentive care, offering a four-star rating for the staff's credentials and five stars for emphasizing client interest.</p> <p><strong>FINANCING</strong></p> <p>According to the center's website, Unity Chemical Dependency accepts private insurance, as well as <strong>New York Medicaid and Medicare</strong>. Financial assistance may be available on a case-by-case basis. The four individuals polled on the matter generallt approved of the facility's cost. </p> <blockquote> <p>Affordability: 4/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/maps/2nhMCKhNcsr" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/RochesterRegionalHealth/" target="_blank">https://www.facebook.com/RochesterRegionalHealth/</a></small></p>
— Patrick Greeley · 2018-09-12 07:41:51 PDT
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