Recovery Brands, LLC
📍 259 Monroe Avenue, Suite 200, Rochester, NY 14607
📞 5852384800 Full profile & reviews Claim this listing
<p><strong>ABOUT EAST HOUSE - COMMUNITY RESIDENCES</strong></p> <p>East House provides <strong>residencies for adults struggling with mental health and substance abuse disorders</strong> in Rochester, in the northwestern part of New York, near Lake Ontario. There are separate mental health and substance abuse residential programs to suit clients' needs.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Individuals gain admittance through a <strong>complete referral from a community provider.</strong> The program combines supportive housing with care coordination and attempts to treat the whole of each person.</p> <p>Clients receive <strong>medication management, rehabilitative support, recovery services, and vocation and education services</strong> to promote independence.</p> <p>East House's <strong>Family Program</strong> gives loved ones an <strong>introductory info session</strong> about the program. It is geared toward those with a loved one about to begin treatment. Family members may then take part in consultations to help loved ones <strong>create an action plan and connect to community resources.</strong> There are also <strong>group family sessions</strong> to reunify clients with their loved ones.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Details about staff employed by this rehab are limited, but according to the facility's website, residencies are staffed 24/7.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>East House provides <strong>seven different houses</strong> for recovery, some of which are just for men and some just for women. Each residence is a large, beautiful home with a lot of history and environment. <strong>Each home can house about 14 to 24 residents</strong> at a time.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Though Rehabs.com has yet to receive feedback for this facility from former clients, reviews appearing elsewhere online are <strong>mixed and somewhat limited.</strong> The single respondent to rate the facility on Google awarded one out of five stars and said the facility was "horrible" and abusive.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> "They have left consumers without food, bus passes, rent subsidies," the reviewer wrote. </p> <p>Additionally, there were two ratings on the facility's Facebook page, which it has the ability to manage, <strong>both for five out of five stars.</strong><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Pamela said, "Finding East House was life-changing. I'm thankful every day," and loved one, Nancy, wrote: "Very grateful to East House for the programs and opportunities that helped our daughter and family!"</p> <p><strong>WHAT STAFF SAY</strong></p> <p>At time of writing, Rehabs.com has received just one survey which came from an employee of the facility. They gave overall treatment four out of five stars and said, "Staff are invested and often have return clients." On a slightly negative note, they also wrote: "Not as supportive as it could be at all levels, we are residential based facility. No good options for those who struggle in group setting but not skilled enough for apartment settings."</p> <p><strong>FINANCING</strong></p> <p>East House accepts insurance but details about specific providers and coverage are limited.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/7AMZjr" target="_blank">https://goo.gl/7AMZjr</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/EastHouseNY/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/EastHouseNY/reviews/?ref=page_internal</a></small></p>
— Lizz Crozier · 2018-01-22 10:15:37 PST
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