Recovery Brands, LLC
📍 259 Monroe Avenue, Suite 200, Rochester, NY 14607
📞 5852384800 Full profile & reviews Claim this listing
<p><strong>ABOUT EASTHOUSE - APARTMENT PROGRAMS</strong></p> <p>Private, nonprofit East House, located in Rochester, N.Y., offers a <strong>continuum of services for people struggling with addiction and mental health disorders</strong>. According to the facility's website, East House's mission "is to empower adults with mental health and substance use disorders to recover and live healthy, fulfilling lives in their community." The organization's Apartment Programs offers a <strong>safe, sober home and associated services</strong> for people transitioning from treatment. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to the facility's website, the East House Apartment Programs are <strong>designed for people in recovery from addiction and mental illness</strong>and enables them to live more independently in the community. </p> <p>The Apartment Programs offer <strong>individualized services based on each resident's needs</strong>. Services span 24/7 staff support, evaluations, medication management, counseling, training in independent living, social and recreational programs, <strong>career counseling</strong>, family education and support, and case management. They also include work training activities and coordination with other service providers. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to its website, the East House treatment team includes counselors, life coaches, and case managers. A loved one surveyed by Rehabs.com at the time of this writing gave the amount of staff support three out of five stars. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>East House operates a combination of <strong>more than 100 on-site and scattered site apartments</strong>, which are master leased and located in Monroe County with a concentration in the center city area of Rochester. The website shows photos of numerous large apartment complexes.</p> <p><strong>WHAT ALUMNI SAY</strong> </p> <p>Although Rehabs.com has yet to receive alumni feedback to date, East House as a total organization received <strong>mainly favorable feedback</strong> on secondary review sites to date. Out of five stars, two reviewers gave the facility a three- and five-star rating on Google, and two individuals both gave the facility five-star ratings on Facebook, which the facility can manage. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> </p> <p>Reviewers (alumni, loved ones) did not leave much in the way of commentary supporting their ratings, however, on Facebook, a parent wrote: “Very grateful to East House for the programs and opportunities that helped our daughter and family!”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The one family member polled by Rehabs.com at the time of this writing provided a somewhat positive review. They awarded three out of five stars for the quality of addiction and mental health treatment, facility cleanliness, counseling options, its cost, family involvement, holistic offerings, and the amount of staff support. They described the center’s strengths to Rehabs.com as: "Neat and organised, helpful care."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On secondary review sites, East House overall received <strong>mainly positive feedback</strong> to date: 3.7 out of five stars based on four reviews on Glassdoor, and 3.6 stars based on 16 reviews on Indeed. <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> Positive reviewers referred to the organization as a “great place,” a clean and safe environment with caring, ethical staff members who “foster great relationships with clients,” “provide and support clients with everyday living along with helping them plan a sober future,” and leaders who “keep clients well-being at the forefront of their strategic plans.” </p> <p><strong>FINANCING</strong></p> <p>According to the East House website, the facility <strong>accepts insurance and Medicaid</strong>. It further indicates that financial case management coordination is available.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=EastHouse+-+Apartment+Programs&oq=EastHouse+-+Apartment+Programs&aqs=chrome..69i57j0.415j0j7&sourceid=chrome&ie=UTF-8#lrd=0x89d6b50670a6a4b7:0x5f93990d255c9ef5,1,,," target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/EastHouseNY/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/EastHouseNY/reviews/?ref=page_internal</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/East-House-Reviews-E605818.htm" target="_blank">https://www.glassdoor.com/Reviews/East-House-Reviews-E605818.htm</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/East-House/reviews" target="_blank">https://www.indeed.com/cmp/East-House/reviews</a></small></p>
— Sherry Adler · 2018-07-01 15:33:24 PDT
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