Recovery Brands, LLC
📍 1255 N. Oakland Blvd, Waterford, MI 48327
📞 2485998999 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive and knowledgeable staff, the clean environment, and the effective treatment programs, with some noting that the facility saved their lives. However, others criticized the strict rules regarding limited phone calls and visitation, comparing the atmosphere to a jail or boot camp. Additional complaints included unprofessional conduct by some staff members, poor food quality, and disparities in amenities between the men's and women's units.
AI-generated summary of 19 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Inpatient, Residential Treatment |
| Services | Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment |
| Setting | Luxury |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Medicaid, Medicare, Public Insurance, Private Insurance |
<p><strong>ABOUT MERIDIAN HEALTH SERVICES</strong></p> <p>Located 35 miles northwest of Detroit in Waterford Township, Mich., Meridian Health Services is a private addiction treatment center offering <strong>medically-monitored detox, residential, and outpatient, and intensive outpatient (IOP) programming</strong> for adults seeking treatment for substance abuse and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Meridian Health Services begins with an assessment by a counselor. Clients meet with a counselor to identify their individual treatment needs. This plan is used to assign clients to the appropriate services. </p> <p>Meridian Health Services follows the disease model of addiction. Treatment focuses on addressing clients’ needs in a holistic way that treats the mind, body, and spirit. Treatment consists of <strong>evidence-based cognitive therapies</strong> and individualized treatment plans. <strong>All treatment is gender-specific</strong>, and focuses on finding the underlying behaviors that trigger addiction. </p> <p>Clients participate in daily group therapy sessions. They attend individual and group counseling and educational lectures, as well as <strong>optional activities including 12-step meetings</strong>, exercise, art, and recreational and vocational workshops. There’s also time each day for reflection and relaxation. </p> <p>Family involvement in treatment is encouraged. Clients can have their families participate in group therapy on a weekly basis. They can also participate in select therapy activities to rebuild the family connections that clients need after treatment. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Meridian Health Services includes an M.D. who is board certified in addiction medicine, a registered nurse, master-level counselors, licensed therapists, social workers, and a certified addiction counselor. The facility is CARF accredited, as well as state licensed for specific services. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facilities at Meridian Health Services include rooms for residential clients. Clients share gender-separate rooms. Detox is offered from a separate, medically monitored unit with laundry facilities and a lounge with a flat-screen TV. The residential unit offers the same amenities, plus a full kitchen and a community dining area. Smoking is permitted in designated areas.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the 10 alumni reviews submitted to Rehabs.com at the time of this writing, <strong>four were positive and six were negative.</strong> Two of the positive reviewers appreciated the staff. “Staff is professional they are willing to help you if you are willing to help yourself… its changed my life and it could change yours,” alum Joe wrote. Reviewer J.K.C. felt the program works if clients put in the effort. “This place has pretty much everything I needed. The food is good and plentiful, you go to meditation, therapy, lectures and meetings,” the alum wrote.</p> <p>Yet the other individuals noted harsh treatment. “Very unprofessional staff. Terrible medical treatment… I would nor recommend this to my worst enemy!” G.I. wrote to Rehabs.com and described the environment much like a “boot camp” or “prison.” The second negative reviewer, S.C., wrote “Worst place ever...They only care about $$$.” Alum M.S. wrote: “Horrible staff maybe one or two are qualified. It didn't help me and several other people that attended. This place truly should be shut down.”</p> <p>On Google, the facility has received an average rating of 2.7 stars based on 25 reviews. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <strong>Reviewers cited lack of adequate communication with staff and clients discharged for minor infractions.</strong> However, some of the more recent reviews are positive and praise the effectiveness of treatment.</p> <p>On Yelp, where the facility has received two one out of five star reviews and one three-star review, reviewer Susan complained of a “cold, indifferent, and unapproachable” counselor and inadequate medical care. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Of the five reviews submitted to Rehabs.com at the time of this writing, three were positive and two negative.</strong> Negative reviewers cited different complaints of minimal contact with loved ones and overmedication. Although M.V. described the treatment as “fine enough,” the loved one felt “phone and visitation rules are literally more restricted than they are in a jail.”</p> <p>Some of the loved ones <strong>praised the program and the tools provided</strong> as well as the aftercare provisions for sustained sobriety. “Well rounded program very impressed with this center,” Susan wrote. In addition, Brian wrote, “Gave my wife all the mental tools needed to attain and sustain sobriety.”</p> <p><strong>FINANCING</strong></p> <p>Meridian Health Services participates with <strong>Medicaid</strong>, Meridian Health Plan, ValueOptions, and LifeSynch. Private pay is also accepted.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="http://goo.gl/tghOYU" target="_blank">http://goo.gl/tghOYU</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/meridian-health-services-waterford-township" target="_blank">https://www.yelp.com/biz/meridian-health-services-waterford-township</a></small></p>
— Melanie Green · 2018-02-21 12:25:40 PST
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