Recovery Brands, LLC
📍 1006 Highland Avenue, Shreveport, LA 71101
📞 8776787500 Full profile & reviews Claim this listing
Reviewers frequently praised the effectiveness of treatment, the helpfulness of many staff members, and the quality of counseling and group therapy. However, others criticized the facility for unprofessional staff attitudes, poor communication with families, and issues with medical care and medication delays. Some reviewers also expressed concerns about being kept longer than necessary and the condition of the building.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Inpatient |
| Services | Detox Services, Residential Treatment |
| Setting | Hospital |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Medicaid, Medicare, TriCare, Private Insurance |
<p><strong>ABOUT BRENTWOOD HOSPITAL</strong></p> <p>Located just south of central Shreveport in northwest Louisiana, Brentwood Hospital lays claim to the status of the largest psychiatric hospital in the state. The facility offers a <strong>full spectrum of mental and behavioral health services</strong> for children, adolescents, adults, and seniors. Substance abuse treatment is available for those ages 18 and older, and consists of medically supervised detox, residential rehabilitation, and outpatient treatment.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>This center offers <strong>short-term treatment only</strong>. Initial assessments are free and each client receives a <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">personalized aftercare plan</a>.</p> <p>Brentwood offers <strong>a multidisciplinary program that’s firmly rooted in the 12-Steps.</strong> Among the psychiatric and medical services available are <strong>medication management,</strong> psychiatric evaluation, physical exams, and chemical dependency assessments. Also available are <strong>individual, group, and family therapy</strong>, plus education and training in <strong>relapse prevention</strong>, health and nutrition, and relaxation.</p> <p>There are <strong>dedicated treatment tracks</strong> for adolescents, geriatrics, active servicemen and veterans, and women — though the last tends to focus more on mental-health problems than addiction treatment.</p> <p>Partial hospitalization programs (PHPs) for adolescents, adults, and seniors can accommodate those struggling with substance abuse, and run seven days a week.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The substance abuse program is overseen by an attending psychiatrist, and the center as a whole employs numerous M.D.s, including <strong>psychiatrists, psychiatric nurses, and psychologists.</strong></p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Pictures published on Brentwood’s website show a clinical facility with a canteen-style dining room, limited outdoor space, and shared rooms. Brentwood is a <strong>200-bed, smoke-free campus</strong>.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the 13 alumni polled by Rehabs.com at the time of this writing, there was only one outright negative review. The eight alumni polled on a variety of Brentwood’s offerings gave an average rating of 3.63 out of five stars for its counseling options, four stars for its exercise and leisure provisions, and 3.25 stars for its holistic offerings.</p> <p>Alumni comments described the staff as nice and knowledgeable. “Treated me like a human being… really made me feel valued,” one anonymous alum added. <strong>Others praised the mental health and addiction counseling.</strong> “They specialize in mental health and can help not just treat your addiction but help give you a healthy mind,” one alum reported anonymously. Another added that they left with the tools for long-term sobriety.</p> <p>Reviews also raised some areas of concern, though <strong>there were no recurring criticisms.</strong> Individual complaints cited a dated facility, a lack of exercise facilities, a long wait for a physical and required medication, and insufficient individual counseling and 12-step meetings. Alum A.H. wrote: “The staff was unprofessional,” but did not go into further detail.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Loved ones’ feedback <strong>skewed more negative</strong>. Of the seven friends or family members polled at the time of this writing, only three gave positive reviews. <strong>The most common complaint cited communication problems</strong>. For example, K.G. wrote that the hospital would not share her mother’s details with her legal guardian, J.G. reported that they couldn’t get anyone to return their calls, and Max added: “You will be talked down to by the staff.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>A single staff member has provided Rehabs.com with feedback to date. E.J. awarded the lowest score of one out of five stars for treatment effectiveness, accommodations, and meals. The former employee wrote: “This is one horrible place… The people that work hard they get rid of. The management is non existant basically.”</p> <p><strong>FINANCING</strong></p> <p>According to Brentwood’s website, <strong>most insurances are accepted</strong>, including <strong>Medicaid, Medicare</strong>, and TriCare.</p>
— Lizz Crozier · 2018-02-19 12:17:32 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review