Recovery Brands, LLC
📍 1020 West Market Street, Louisville, KY 40202
📞 5025854848 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's free-of-cost model, its structured 12-step approach, and the support provided by staff and peers who had also experienced addiction. The long-term nature of the program and the availability of transitional housing were also highlighted as significant strengths. However, some reviewers criticized the lack of medical detox and dual diagnosis treatment, the quality of accommodations and food, and instances where individuals were turned away due to residency requirements or other intake issues.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Residential Treatment |
| Services | Detox Services, Residential Treatment |
| Setting | Average Location/Amenities |
| Gender | Men Only |
| Age ranges | Adult Age |
<p><strong>ABOUT THE HEALING PLACE – MEN’S CAMPUS</strong></p> <p>Founded as a homeless shelter in 1989, The Healing Place now supports 700 men and women struggling with addiction every day, through men's and <a href="http://www.rehabs.com/listings/the-healing-place-women-and-children-s-campus-1143118999/" target="_blank">women's</a> campuses in Louisville, a campus south of Louisville in Campbellsville, and an outpatient clinic. <strong>Services are offered free of charge.</strong> The Healing Place is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">51.8 percent</a> of Kentucky-based rehabs that operates as private nonprofits.</p> <p>The men's campus, located blocks from the Ohio River in central Louisville, provides food, shelter, clothing, and <strong>residential treatment for men</strong> struggling with substance use disorder. <strong>Non-medical detox is available on-site</strong> (making the facility one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">5.6 percent</a> of Kentucky rehabs that offer detox in a non-hospital, residential setting).</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Beds are offered on a first-come, first-served basis, and new clients must be over 18, have a desire to get sober, and be pre-screened at an intake office. <strong>Programming is strongly based on the 12-Steps.</strong></p> <p>The program is split into <strong>four phases</strong>: detox, a brief motivational phase, the long-term program, and continuing care. <strong>Clients typically stay for six months</strong> in primary treatment and a further three months in transitional living, making the facility one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">11.1 percent</a> of Kentucky-based centers that offers treatment lasting more than 30 days.</p> <p>Detox is strictly non-medical, and allows clients to stabilize before entering Safe Haven, a two-week motivational period during which they attend <strong>40 weekly hours of classes and 12-step meetings on- campus.</strong> Next is Off The Streets, another short-term program in which clients start attending meetings off the campus, and learn to motivate each other and socialize.</p> <p>During the long-term recovery stage, which typically lasts six months, clients work the 12-Steps and complete classes and assignments. They work with peer mentors and gradually learn to be role models in the community. <strong>The program emphasizes personal accountability and interpersonal skills.</strong></p> <p>Finally, clients progress to <strong>continuing care</strong>, when they may either remain on as peer mentors, or stay on campus while they work and prepare to transition to community life. Services include help finding employment and housing, provided at <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">40.1 and 48.2 percent</a> of Kentucky facilities, respectively.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The Healing Place doesn't currently provide any details of its staff's credentials, however, the nine reviewers polled by Rehabs.com to date on the staff were mostly impressed:</p> <blockquote> <p>Staff Experience and Training: 3.9/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Healing Place's <a href="https://www.thehealingplace.org/wp-content/uploads/2018/08/2017-Annual-Report-FINAL.pdf" target="_blank">2017 annual report</a> notes that the men's campus has recently been renovated. As of the end of 2017, the new facility could house <strong>250 men, with plans for 426 men in total by the end of 2018,</strong> including 50 detox beds. The nine reviewers polled by Rehabs.com on the physical facility noted that it's mostly clean, with passable exercise and leisure offerings:</p> <blockquote> <p>Facility Cleanliness and Upkeep: 3.7/5<br /> Exercise and Leisure Offerings: 3.5/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Former clients polled by Rehabs.com gave <strong>mostly positive feedback, with some notes of complaint.</strong> The five alumni polled on the facility's performance in a variety of areas painted a picture of a functional, bare-bones program that's somewhat lacking in extracurricular activities (perhaps unsurprisingly, since it's free):</p> <blockquote> <p>Likelihood to Recommend: 3.75/5<br /> Family Participation: 3.2/5<br /> Holistic Offerings: 1.4/5</p> </blockquote> <p>In their comments, alumni <strong>repeatedly thanked the facility for introducing them to the 12-Steps,</strong> for getting them started on the road to recovery, and for giving them somewhere to stay, free of charge. "This program was God sent. A treatment facility that is free, medical care free, clothing free, a new life clean and sober totally free. All you have to do is want the help," one anonymous reviewer wrote in a typical comment.</p> <p>Some alumni complained of discomfort at the physical facility, though these matters may have been addressed by the recent renovation. In addition, one alum complained that the non-medical detox was an unpleasant process, and one complained of a high relapse rate among his peers.</p> <p>The Healing Place also has <strong>impressive feedback on secondary sites,</strong> with a 4.5 out of five-star average rating based on 146 reviews on Google.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The reviewers invariably praised the center's mission and <strong>commitment to helping homeless men struggling with addiction, free of charge</strong>. "Went here to sober up. Been sober over 200 days and counting. AA based, but the message of recovery is here for all addictions which lead to homelessness," one anonymous reviewer wrote.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Feedback from loved ones is also mostly positive.</strong> The four loved ones Rehabs.com surveyed on a variety of performance metrics gave encouraging scores. Friends and family members <strong>repeatedly praised the program's staff and aftercare</strong>: "My loved one had moved in and out of using cycles for years. Here he learned why he was addictive and how to deal with it on a day to day basis. He did not relapse but went back to do volunteer work and receive support from his peers," B.F.P. wrote in a representative comment.</p> <blockquote> <p>Likelihood to Recommend: 4.5/5<br /> Family Participation: 4/5<br /> Counseling Options: 3.5/5</p> </blockquote> <p>However, more than one friend or family member <strong>complained of people being turned away from treatment,</strong> in their view unfairly. And one loved one reported difficulty keeping in contact with their family member during treatment.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The single staff member polled by Rehabs.com to date would recommend the facility, citing its caring and compassionate staff and high success rate. They gave the facility five stars for its honesty and willingness to put clients' interests first, and four stars for the overall quality of its care.</p> <p><strong>FINANCING</strong></p> <p>Treatment is offered free of charge for all clients.</p> <p><strong>CONCLUSION</strong></p> <p>According to the <a href="https://www.thehealingplace.org/wp-content/uploads/2018/08/2017-Annual-Report-FINAL.pdf" target="_blank">facility's annual report</a>, Phase I of the $29 million project opened in December 2017. Work on Phase II is expected to be complete by the end of 2018. At that time, The Healing Place will be able to provide detox and long-term residential services to 426 men.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=the+healing+place+louisville+ky&oq=The+Healing+Place+louis&aqs=chrome.0.0j69i57j69i60l2j0l2.1223j0j7&sourceid=chrome&ie=UTF-8#lrd=0x88696d5f4c81eae3:0x59f06ae8e9cab22b,1,,," target="_blank">GoogleReviews</a></small></p>
— Ellie Robins · 2018-12-28 20:34:17 PST
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