Recovery Brands, LLC
📍 1221 West Lakeview Avenue, Pensacola, FL 32501
📞 8504693500 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive counselors and staff, the structured programs, and the positive impact on their recovery. However, some criticized the facility's cleanliness, the quality of food, and the perceived lack of concern from certain doctors. While many found the atmosphere comfortable and the treatment effective, others reported negative experiences with staff attitudes and a high rate of return patients.
AI-generated summary of 15 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Services | Detox Services |
| Insurance accepted | Private Insurance |
| Financing | Available |
<p><strong>ABOUT LAKEVIEW CENTER</strong></p> <p>Sharing campus’ with Baptist Hospital in the waterfront city of Pensacola, Fla., Lakeview Center offers a full continuum of treatment programs for adults and <a href="https://www.recovery.org/pro/articles/is-my-child-just-experimenting/" target="_blank">teenagers</a> struggling with addiction, <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health issues,</a> and intellectual disabilities. Of its many services, Lakeview Center offers <strong>residential, acute inpatient, and intensive outpatient (IOP) treatment programs</strong>.</p> <p>Designed to address all areas of clients’ lives, specialty services include one of the state's only <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL17.pdf" target="_blank">67 (10.1 percent)</a> <strong><a href="https://www.recovery.org/pro/articles/why-are-opiate-addicts-so-hard-to-treat/" target="_blank">opiate treatment programs</a></strong>, victim services, group treatment, family care, and court mitigation and <a href="https://www.recovery.org/pro/articles/why-do-people-drink-and-drive-the-answers-are-pretty-jarring/" target="_blank">DUI services</a> for those dealing with legal issues that stem from substance abuse. Where necessary, Lakeview Center provides on-site, <strong>medically-supervised detoxification,</strong> making it one of the just <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL17.pdf" target="_blank">73 (10.9 percent)</a> Florida centers with this offering.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To determine an appropriate level of care, prospective clients undergo an initial substance abuse and psychiatric assessment to help clinicians form an individualized treatment approach. Along with introducing clients to the <strong>12-step process</strong>, Lakeview Center makes use of various evidence-based treatment methods like <strong>cognitive behavioral therapy (CBT) and motivational interviewing (MI)</strong> to change destructive thinking and behavior patterns into more accurate and positive ones.</p> <p>The Friary is Lakeview Center’s <strong>residential program for adults</strong>. Located in Gulf Breeze, Fla., the Friary program typically lasts <strong>between 23 and 60 days</strong>. Clients typically adhere to structured days of on-site 12-step meetings, individual and group therapy, and educational classes. Family involvement is encouraged throughout residential treatment.</p> <p>In their last week at the Friary, adults are introduced to the program’s <strong>alumni association</strong>, which plans special events and serves as an ongoing source of support for program graduates. The alumni association meets once a month.</p> <p>Road to Recovery is another Lakeview program that offers comprehensive treatment for adults. Lasting approximately 60 days in length, Road to Recovery uses multiple treatment methods to promote long-term recovery.</p> <p>An accredited school, the <strong>Drug & Alcohol Adolescent Residential Treatment (DAART) program</strong> provides three to six months of treatment for at-risk adolescents. DAART is <strong>coed, voluntary</strong>, and takes place in an unlocked setting on the Lakeview campus.</p> <p>Where and when clients require detoxification, they can be transferred to the <strong>Acute Stabilization Unit (ASU)</strong>. Following medical stabilization, clients can then be referred to outpatient or residential care for further treatment.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The Lakeview Center employs physicians experienced in the field of addiction, psychologists and psychiatrists, registered nurses, and continuing care coordinators. Seven Rehabs.com survey respondents to date gave the center staff favorable reviews.</p> <blockquote> <p>Staff's Level of Training and Experience: 4/5 stars</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>A former retreat for Franciscan monks, the Friary is located next to Pensacola Bay and provides <strong>a comfortable, home-like atmosphere</strong> conducive to recovery. It has azalea bushes, live oaks, and Spanish moss-covered trees. Along with sitting areas and a pier, the Friary also features an on-site fitness center and holds <strong>yoga sessions</strong> regularly.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>Feedback from alumni is heavily mixed</strong>. Of the nine anonymous reports shared by alumni with Rehabs.com to date, some praised the “many different options” for treatment, while others highlighted the “extremely helpful staff.” Alum C.E. claimed that the structured counseling and life skills training were major facility strengths. “It was the only way to make a difference,” C.E. added. “I would have died if I didn’t get in there."</p> <p>Despite these positive testimonies, three others shared a very different story. “I honestly don’t know how they stay open aside from pure desperation in patients,” an anonymous alum commented. “The staff is rude, the doctors are cold and uncaring, they offer a few therapy sessions, and it’s forced group, no private sessions.” Even a five-star reviewer claimed that some employees “treat you like a patient instead of a person,” telling others: “If you have better insurance options, use them to go somewhere else.”</p> <p><strong>Low ratings of just one or two stars were repeatedly given for holistic offerings</strong> as well as exercise and leisure opportunities. Treatment for co-occurring disorders, on the other hand, received several five-star ratings from former clients. </p> <p>At the time of this writing, 18 Google users produced an average rating for this facility of 2.8 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Many negative comments felt the treatment by staff was rude and condescending. Still, one representative positive reviewer wrote, "a good source of support for trauma, mental health and drug addiction help."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The four family and friends surveyed by Rehabs.com to date also provided <strong>mixed feedback</strong>. A parent of a client commented to Rehabs.com, “It seems as though treatment here may be successful, if the subject is willing.” Another reviewer claimed that “Most of the staff are friendly and want you to recover with the best intentions for their patients and their loved ones who participate” but a third, in contrast, maintained that doctors are “not concerned about their patients at all.”</p> <p>In general, these four loved ones gave high ratings for the level of family participation, the center's counseling options, and agreed they would recommend this center to others.</p> <blockquote> <p><strong>Family Participation: 4/5 stars</strong><br /> Counseling Options: 4/5 stars<br /> <strong>Would Recommend: 4/5 stars</strong></p> </blockquote> <p>The only slightly lower average rating generated by these four individuals echoed alumni concerns with holistic offerings.</p> <blockquote> <p>Holistic Offerings: 3.5/5 stars</p> </blockquote> <p><strong>FINANCING</strong></p> <p>Program costs vary according to the length and type of treatment program. Depending on program, clients may cover their treatment costs via private health insurance, TriCare, or <strong>state-Medicaid</strong>. Seven Rehabs.com survey respondents to date provided above-average ratings for the center's costs.</p> <blockquote> <p>Affordability: 3.3/5 stars</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Meridian+of+Lakeview+Center+Hospital/@30.4321114,-87.2344752,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0xa22ac5bbfe7fef00!8m2!3d30.4321114!4d-87.2322865!9m1!1b1" target="_blank">GoogleReviews</a></small></p>
— Samantha Harper · 2018-12-17 11:02:51 PST
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