Recovery Brands, LLC
📍 1820 Colonial Blvd, Fort Myers, FL 33907
📞 2392033140 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable staff, effective counseling, and the therapeutic, comfortable environment that helped them gain coping skills and understand their addiction. However, some criticized the facility for being understaffed, having poor communication with families, and misrepresenting amenities. There were also complaints regarding financial issues, including unexpected billing and a perceived focus on money over patient care.
AI-generated summary of 30 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Services | Intensive Outpatient Services, Behavioral Disorder Treatment, Residential Treatment, Dual-Diagnosis Treatment, Detox Services, Sober Living Home, Outpatient Services |
| Setting | Private/Secluded, Luxury, Beach Community, Residential Neighborhood |
| Gender | None, No Gender Restrictions |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT WHITE SANDS TREATMENT CENTER</strong></p> <p>Located in Fort Myers, Fla., White Sands Treatment Center treats both substance abuse and co-occurring mental health disorders. <strong>A full continuum of treatment services is offered</strong>, including medical detox, residential treatment, a partial hospitalization program (PHP), an intensive outpatient program (IOP), and sober living facilities. Specialized tracks include a <strong>women’s program</strong> and a <strong>Christian program</strong>. Medical detox is available.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients undergo a <strong>comprehensive assessment</strong> to determine the most appropriate route of treatment. The typical residential stay is <strong>30 to 60 days</strong>. The treatment model is <strong>evidence-based</strong> — ranging to motivational interviewing, motivational enhancement therapy (MET), and cognitive behavioral therapy (CBT) — but it also incorporates holistic offerings, including art, massage, exercise, and nutritional therapy; yoga; and acupuncture. Clients participate in <strong>individual and group therapy,</strong> focusing on building healthy coping skills and gaining support from peers. <strong>Family therapy is offered</strong> as an integral part of the treatment process.</p> <p>As step-down options, the facility has partial hospitalization and outpatient programs. White Sands also offers sober living homes, and clients who complete treatment are connected to <strong>community support groups</strong> <strong>and therapists in their area.</strong></p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, the team includes board-certified medical doctors, <strong>psychiatrists</strong>, master’s level psychologists, clinicians, nurses, and licensed addiction counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Photos published on the facility’s website show a <strong>resort-style facility</strong> full of <strong>luxury amenities,</strong> including a pool, kitchen, gazebo, and fitness room. Photos also indicate that <strong>clients share rooms</strong> with two beds. The center’s website states that <strong>electronics are forbidden,</strong> smoking is permitted in designated areas, andvisitors are allowedat a therapist's’ discretion.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has received 18 alumni reviews for White Sands to date, of which <strong>15 are positive</strong>, rating the facility with four- and five-star ratings in treatment effectiveness, accommodations and amenities, and meals and nutrition. Positive reviewers commented on <strong>helpful, knowledgeable staff</strong> and <strong>a comfortable environment</strong>. Alum Emily wrote: “The clients, and staff were extremely helpful and made me feel right at home.”</p> <p>Three alumni, however, gave negative reviews, rating White Sands only one star in the aforementioned categories. Complaints varied in their focus, complaining of poor medicinal knowledge among staff, ageism, and poor accommodations. The facility has responded to these complaints below.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Four loved ones polled by Rehabs.com to date gave negative reviews of White Sands, with three negative and one positive. The negative reviews rated the facility only <strong>one star in treatment effectiveness</strong> and complained of <strong>poor family-client interaction</strong>. One family member named Lori wrote: “It is difficult to get ANYONE even the nurses's station on the phone… Now I understand about HIPPA, but it is wrong that no one at least returns a phone call.”</p> <p><strong>FINANCING</strong></p> <p>This facility accepts <strong>some private insurance policies</strong>, and employs insurance coordinators to help clients to maximize their reimbursements. It also accepts <strong>self-payment</strong> via credit card, wire transfer or cashier's check.</p>
— Sarah Sicard · 2017-11-27 15:46:27 EST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review