Mills-Peninsula Health Services

Recovery Brands, LLC

📍 100 S. San Mateo Drive, San Mateo, CA 94401

📞 6506964666 Full profile & reviews Claim this listing

1.0 ★☆☆☆☆ Historical rating · 1 reviews via Recovery Brands
Rating based on 1 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Treatment typesDetox Services, Substance Abuse Treatment
Program typesOutpatient Services, Intensive Outpatient, Residential Treatment
ServicesOutpatient Services, Detox Services, Residential Treatment
SettingHospital
GenderNone
Age rangesAdult Age

Highlights

Editorial Review

<p><strong>ABOUT MILLS-PENINSULA HEALTH SERVICES</strong></p> <p>Mills-Peninsula, a division of the Northern California-based Sutter Health Network, offers a <strong>continuum of services</strong> for those struggling with <strong>drug and alcohol addiction</strong> or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. Programming for adults is offered out of the hospital’s San Mateo location, and includes <strong>inpatient</strong> treatment and an <strong>intensive outpatient program (IOP)</strong>. The facility is also one of only 28 hospital-based substance abuse treatment facilities in California (<a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">just two percent</a> of all hospital-based facilities) to provide <strong>medically managed detox</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Those in need of assisted detox can expect the process to take three to five days. From there, clients may opt for inpatient treatment, which is <strong>designed to stabilize individuals</strong> while engaging them in <strong>45 hours of structured activity per week</strong>.</p> <p>Program components include <strong>individual therapy</strong>, <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family counseling</a>, group therapy, family education, <strong>stress management</strong> and assertiveness training, and <a href="https://www.recovery.org/pro/articles/sad-lets-talk-about-seasonal-affective-disorder-and-relapse/" target="_blank">relapse prevention</a>, as well as on-site recovery meetings and <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> work.</p> <p>Clients who graduate from inpatient care may enroll in Mills-Peninsula’s <strong>12-week IOP</strong>, an outpatient modality available in <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">39 percent</a> of California substance abuse treatment facilities. This phase focuses on building addiction recovery skills while allowing clients to maintain their professional and personal lives. </p> <p>Mills-Peninsula also offers programming for clients battling <strong>painkiller addiction</strong>, as well as teens ages 13 to 18. In 2017, <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">only 21 percent</a> of substance abuse treatment facilities in California provided services tailored to adolescents. A weekly <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare group</a> for clients and loved ones is provided up to a year for no charge. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Mills-Peninsula’s staff is multidisciplinary and comprised of <strong>physicians trained in addiction medicine</strong>, chemical dependency therapists, nurses, chemical dependency counselors, and occupational/recreational therapists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Detox and inpatient clients stay in the <strong>confidential unit of Mills-Peninsula Medical Center</strong>, which is located on the San Mateo campus in downtown San Mateo. The one alum surveyed by Rehabs.com at the time of this writing gave the facility just one of out five stars for its cleanliness.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single anonymous alum polled by Rehabs.com to date was somewhat critical of Mills-Peninsula, rating the facility two out of five stars for its level of staff support and noting that the program was too short and lacked appropriate aftercare. However, they also awarded the rehab four out of five stars for its connectivity/visitor policy, and conceded that the facility was “extremely well equipped” and took extra measures to protect patients’ privacy. They also described the staff as “caring” and added: “Overall I thought it was helpful.”</p> <p>Feedback for Mills-Peninsula Medical Center as a whole was mixed on secondary sites. The hospital earned an average rating of <strong>two out of five stars</strong> based on 47 reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, and received a <strong>4.2 out of five star</strong> rating based on the opinions of 314 individuals on Facebook<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>. Respondents disagreed on the quality of service they received; in general, reviewers on Yelp criticized the facility for its customer service and billing practices, while the majority of alumni on Facebook praised the staff and described their experiences as positive.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>To date, Mills-Peninsula Medical Center as a whole received average ratings of <strong>3.7 out of five stars</strong> based on 826 employee reviews on Glassdoor<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> and <strong>4.1 out of five stars</strong> based on 59 employee reviews on Indeed<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small>.</p> <p><strong>FINANCING</strong></p> <p>Mills-Peninsula works with <strong>several insurance providers</strong> and different forms of <strong>Medicaid,</strong> and those who qualify may also receive financial assistance through the center’s programs including Charity Care, Healthy Families, and others. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/mills-peninsula-health-services-san-mateo" target="_blank">https://www.yelp.com/biz/mills-peninsula-health-services-san-mateo</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/millspeninsula/reviews/" target="_blank">https://www.facebook.com/pg/millspeninsula/reviews/</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Sutter-Health-Reviews-E4654.htm" target="_blank">https://www.glassdoor.com/Reviews/Sutter-Health-Reviews-E4654.htm</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/Mills-Peninsula-Hospital/reviews" target="_blank">https://www.indeed.com/cmp/Mills-Peninsula-Hospital/reviews</a></small></p>

— Susan Linney · 2018-12-23 13:55:42 PST

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