Recovery Brands, LLC
📍 2000 Alameda de las Pulgas, San Mateo, CA 94403
📞 6505732541 Full profile & reviews Claim this listing
<p><strong>ABOUT COUNTY OF SAN MATEO HEALTH SYSTEM - BEHAVIORAL HEALTH AND RECOVERY SERVICES</strong></p> <p>Located in San Mateo, Calif., the County of San Mateo Health Systems’ Behavioral Health and Recovery Services unit offers a broad range of treatments and options. The division addresses the needs of children, adolescents, families, adults, and older adults with a wide slate of <strong>mental health and substance abuse services</strong>, including <strong>detoxification, residential, and outpatient programs</strong>. Medication assisted treatment (MAT) also is available. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Behavioral Health and Recovery Services helps clients with both mental health and substance use conditions. The unit offers mental health services through various outpatient clinics in San Mateo County and community agencies. For children, a school-based program is available.</p> <p>For individuals struggling with alcohol and drug dependency, <strong>Alcohol and Other Drug (AOD) Services</strong> offers free consultation, assessment, and referrals to contracted community-based substance use treatment providers throughout San Mateo County. Treatment is based on clients’ needs and starts with an assessment to determine the appropriate level of care, from detox services, to residential, outpatient, and MAT. <strong>Priority care is given to pregnant women and new parents</strong>. Assistance is available 24 hours a day for those in crisis. </p> <p>Behavioral Health and Recovery Services also administers education and prevention programs for drug and alcohol disorders. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Treatment providers in the Behavioral Health and Recovery Services’ network consist of mental health clinicians, psychiatrists, and alcohol and drug counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Behavioral Health and Recovery Services does not offer information about the accommodations and amenities for its residential treatment programs. However, a loved one polled by Rehabs.com on this metric gave rated a facility's accommodations and amenities two out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At time of writing, Rehabs.com has received no reviews from alumni of the facility. </p> <p>On the Facebook page for the County of San Mateo Health System, which the facility can manage, the organization earned <strong>4.1 out of five stars from 106 reviews</strong> (from alumni, loved ones, staff, and others) to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Of the total sum of the reviews, some 75 percent were five- and four-star reviews, which applied to all divisions rather than specifically to Behavioral Health and Recovery Services. Several reviewers <strong>praised the staff members, level of care, cleanliness, and Spanish language programming</strong>. Five-star reviewer Jennie wrote: “They have an excellent system, very organized & very clean, we never had any problems & the doctors are superb !!” On the other end, critical feedback concerned inefficiency and lack of cleanliness, such as the comment posted by Konstantinos: “This is a filthy hospital needs total bleach, just visiting there you will contract airborne pathogens and or deceases.” </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>A loved one polled by Rehabs.com to date about Behavioral Health and Recovery Services <strong>offered mixed feedback</strong>. This reviewer offered mediocre and low ratings about the facility for the major categories of treatment effectiveness (three out of five stars), accommodations and amenities (two stars), and meals and nutrition (two stars). However, the loved one assigned high four out of five stars for a number of other evaluated metrics, including family participation, facility cleanliness, counseling options, admission and discharge procedures, and exercise and leisure opportunities. The reviewer told Rehabs.com the facility was: "Clean courtious friendly helpful," but cited "counseling" as a weakness of the facility.</p> <p><strong>FINANCING</strong></p> <p>Behavioral Health and Recovery Services <strong>accepts Medicaid</strong> and some private health insurance plans. The unit also will help uninsured and undocumented clients. According to its website, “No one is turned away for lack of funds.” </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/SMCHealth/reviews/" target="_blank">https://www.facebook.com/pg/SMCHealth/reviews/</a></small></p>
— Sherry Adler · 2018-01-22 09:56:43 PST
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