Recovery Brands, LLC
📍 250 Hospital Parkway, San Jose, CA 95119
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<p><strong>ABOUT KAISER PERMANENTE SAN JOSE MEDICAL CENTER</strong></p> <p>Serving the South San Jose area, Kaiser Permanente San Jose Medical Center is a full-service hospital with outpatient medical offices and community educational programs. <strong>Adults and adolescents seeking help for mental health disorders, chemical dependency</strong>, and co-occurring disorders may receive treatment through an array of psychiatric department services. Inpatient and medically-assisted outpatient detoxification services are available. The San Jose hospital is a part of the nation’s largest managed healthcare organization.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Any Kaiser Permanente managed care member may receive services, including adults and adolescents who have received a dual diagnosis of chemical dependency and co-occurring mental health disorders, <strong>adult children of alcoholics</strong>, and family members of clients receiving treatment for addiction disorders. According to the facility’s website, confidentiality is highly prioritized for all clients.</p> <p>Education about addiction and its effects, client participation, and ongoing support are fundamental elements of all levels of treatment. Clients receive an initial psychiatric and substance abuse assessment, which is applied to an <strong>individualized, clinician-developed treatment plan</strong>. Treatment may begin with inpatient or partial hospitalization detoxification, followed by an <strong>evidence-based program</strong> addressing mental, physical, and social components of addiction and recovery.</p> <p>Most programs incorporate individual counseling, peer support groups, medication management, skills training, <strong>education, and family involvement</strong>. Educational sessions cover such issues as parent-child communication, co-dependency, physical effects of chemical dependency, and practical approaches to recovery.</p> <p>In addition to primary treatment through the facility, Kaiser Permanente encourages clients to participate in community-based 12-step programs such as Alcoholics Anonymous or Narcotics Anonymous. Chemical dependency services are provided through the child and adolescent division and the adult division of the department of psychiatry. The medical center offers both morning and evening group sessions.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Kaiser San Jose includes psychiatrists, family psychologists, licensed addiction counselors, licensed social workers, and additional mental health professionals.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Limited information about accommodations or related amenities is available through the facility’s website. However, data gathered by Rehabs.com indicates that <strong>alumni were very satisfied</strong> in these areas. Three of six alumni polled described the setting as serene or beautiful or emphasized its cleanliness.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Overall alumni responses to Rehabs.com surveys were positive, revealing trends particularly <strong>highlighting the staff and value of the program</strong>. Each of 15 metrics measured received four or five stars out of five from six respondents, with the exception of one three-star rating of the facility’s policy regarding phone and internet use.</p> <p>Five out of six comments provided mentioned the staff as caring or experienced. In a representative note, an anonymous alum wrote: “Their Strength is their People.” Another common opinion expressed in three comments was that the program was worthwhile or, as one alum wrote: “It was time well spent.” Two comments also emphasized the <strong>importance of client motivation</strong>, with one noting: “I felt like it worked for me. You have to be serious and really want it.”'</p> <p>Kaiser San Jose received similarly positive reviews on Google, where 60 reviewers gave the entire hospital a four-star average rating.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The caring staff was cited overwhelmingly as the main pro of the facility, with only a few complaints regarding scheduling.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has yet to receive any feedback from staff members at the time of this writing. However, more than 100 combined reviews of the San Jose and Santa Clara facilities are available through Glassdoor Reviews and most former and present employees indicate positive experiences, particularly highlighting the <strong>high quality and caring approaches of staff practitioners</strong>.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Identifying a weakness in the department that treats mental health and addiction disorders, a former employee wrote that the “large bureaucracy that is run by a medical doctor” may be a con when “non physician health care providers” can be “treated as inferior.”</p> <p><strong>FINANCING</strong></p> <p>Kaiser Permanente offers its own healthcare coverage plans to finance its services. The facility also accepts Medi-Cal, Medicaid, and Medicare.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/Ez1csz" target="_blank">https://goo.gl/Ez1csz</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.glassdoor.com/Reviews/Employee-Review-Kaiser-Permanente-RVW12686039.htm" target="_blank">https://www.glassdoor.com/Reviews/Employee-Review-Kaiser-Permanente-RVW12686039.htm</a></small></p>
— Samantha Harper · 2017-12-28 10:18:01 PST
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