Recovery Brands, LLC
📍 4411 North Cedar Avenue Suite 108, Fresno, CA 93726
📞 5592481548 Full profile & reviews Claim this listing
<p><strong>ABOUT FRESNO NEW CONNECTIONS</strong></p> <p>Founded in 1975, Fresno New Connections (FNC) is located in Frenso, Calif. in the middle of San Joaquin Valley and is a private non-profit. This center offers <strong>community-based outpatient addiction treatment</strong>. Detox is not offered here.</p> <p>According to the facility’s website, FNC’s philosophy is that “chemical dependency is a disease that effects the whole person; spiritually, emotionally and physically.” The center defines recovery as living "comfortably without the use of mood or mind-altering drugs."</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Aware of the devastating impact addiction generates across all areas of life, Fresno New Connections addresses each individual's emotional, physical, and spiritual needs in a culturally sensitive environment. The center's website indicates programming emphasizes <strong>personal responsibility and self-awareness</strong>, preparing clients to rebuild their lives, families, and careers.</p> <p>According to the facility's <a href="https://www.facebook.com/pg/fresnonewconnections/about/?ref=page_internal" target="_blank">Facebook page</a>, <strong>anger management and domestic violence services</strong> are also offered.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>There is currently no information provided by the facility regarding its treatment staff.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The two anonymous alumni polled by Rehabs.com at the time of this writing <strong>shared mixed perspectives</strong>. Although one alum applauded the staff, they went on to complain about a lack of structure, which they attributed to poor leadership. “The management doesn’t know what they are doing so it makes it hard for the councellor’s to do their jobs.”</p> <p>Elsewhere online, the center's Facebook page revealed an <strong>average four- out of five-star rating based on nine reviews</strong> at the time of this writing.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> However, it’s important to note the center has the ability the manage reviews on its Facebook page.</p> <p>“This is the best drug and alcohol outpatient program in Fresno,” alum Zach wrote on Facebook along with a five-star review. “I used to drink and use everyday this program helped me to quit and get my life back together. Thank you guys so much.” On the other hand, Uni gave just one star and wrote: "A whole bunch of people that don't know nothing about drugs other then what they learned in a book..."</p> <p>Additionally, there are three ratings each on Google and CiteHealth. <strong>All three Google ratings were for five out of five stars</strong> with notes that staff were "Friendly and helpful" and that they care.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> </p> <p>Positive feedback continued on CiteHealth with a five-star review in which an anoymous former client wrote: "To my counselor I want to thank you for giving us the knowledge that you have and sharing your own ups and downs battling this disease. I truly believe that if I hadn't gotten lucky enough to get you I would not have been able to get through this program with the insight and respect for knowledge about my addiction you have given to me."<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> On the other hand, <strong>two other reviewers on CiteHealth left one-star ratings</strong>. "Very very nonprofessional. They do more harm than good," wrote an anonymous reviewer.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The lone loved one surveyed by Rehabs.com at the time of this writing provided limited yet mostly positive feedback. The sibling of an alum praised the staff, and gave FNC four out of five stars for treatment effectiveness.</p> <p>The anonymous sibling also gave four- and five-star ratings for other aspects of the center including its level of family participation and exercise and leisure options available. They gave the center three stars for its treatment of <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders.</a></p> <p>“My brother received rehab there about 5 years ago and it really helped him,” they wrote.</p> <p><strong>FINANCING</strong></p> <p>According to the center’s website, Fresno New Connections works with <strong>private insurance plans and Medi-Cal</strong>, and it accepts self-pay and also receives funding from various county resources.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/fresnonewconnections/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/fresnonewconnections/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/8sY2Ad" target="_blank">https://goo.gl/8sY2Ad</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="http://citehealth.com/rehab-centers/california/cities/fresno/fresno-new-connections#reviews" target="_blank">http://citehealth.com/rehab-centers/california/cities/fresno/fresno-new-connections#reviews</a></small></p>
— Lizz Crozier · 2018-02-19 11:53:48 PST
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