Recovery Brands, LLC
📍 3602 Memorial Drive, Madison, WI 53704
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<p><strong>ABOUT HOPE HAVEN NORTH BAY LODGE</strong></p> <p>Hope Haven, affiliated with Catholic Charities, has been providing substance abuse treatment in Wisconsin since 1973. The nonprofit organization operates two facilities in Madison: Chris Farley House and North Bay Lodge. Located near the shores of Lake Mendota, North Bay Lodge offers <strong>residential treatment for men and women age 18 years and over</strong> and is among <a href="https://wwwdasis.samhsa.gov/webt/state_data/WI16.pdf" target="_blank">29 substance abuse treatment facilities in the state that provide short-term residential, non-hospital care</a>. </p> <p>Detox services are not available on-site, and <strong>clients must be medically stable</strong> prior to admission. Suboxone treatment for opiate withdrawal is permitted if the client is on a stable dose.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All clients receive an assessment upon admission to develop an individualized plan. Treatment is <strong>evidence-based</strong> and includes <strong>up to 25 hours of individual and group therapy per week</strong>. Additional modalities include cognitive behavioral therapy (CBT), motivational interviewing (MI), trauma-informed care, and relapse prevention workshops. There also are <strong>weekly educational groups and family counseling sessions</strong>, as well as holistic and experiential activities including mindfulness practices, yoga, pet therapy, and art therapy. </p> <p>A specialized family program called “Family Matters” is offered each week and focuses on the impact addiction has on the entire family system.</p> <p>Clients typically stay in <strong>primary treatment for 21-30 days</strong>. They then generally move on to <strong>transitional treatment for 36-60 days</strong> while residing at North Bay Lodge or transferring to Chris Farley House as they look for work and housing. The center offers <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> support by providing weekly Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>There currently is no information provided by the facility regarding its treatment staff; however, the two alumni polled by Rehabs.com on the staff’s level of experience gave this aspect of the facility two four-star ratings, as well as a three out of five-star rating. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>North Bay Lodge can accommodate up to <strong>26 clients in a large, family-style home</strong>. Images on the facility’s website show <strong>simple, dorm-style rooms (private rooms are available)</strong>, airy and open common spaces with flat screen TVs, recreation room with pool table and computer lab, small exercise room, and communal dining room where clients are fed chef-prepared meals. Other amenities include an <strong>expansive, park-like outdoor space</strong> with walking paths, and on-site laundry.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three former clients polled by Rehabs.com Hope Haven at the time of the writing offered mixed feedback, skewed to the positive: two favorable, one negative. Alum R.J.D. gave two star ratings for the effectiveness of group and individual counseling and the facility's discharge planning, though offered a four-star rating for the amount of staff support. "The treatment catered exclusively to drug use and as an alcoholic, i did not get the specific attention and treatment that i was looking for," the alum wrote. </p> <p>Alum Jessica gave a three-star rating for the facility's cleanliness and cautioned the facility is not for those looking for an upscale experience: “If you are willing to do the work, avoid drama/trouble from other clients, speak regularly with the counselors and take the opportunity to work on yourself, you can succeed.” She gave a perfect five-star rating for the likelihood she'd recommend the facility to others.</p> <p>Offering a four-star rating for the level of family participation, alum, J, echoed that sentiment: “Treatment is only as successful as what you put in…I can easily say that Hope Haven saved my life.” </p> <p>On secondary review sites, the facility received <strong>mixed though mostly positive reviews</strong> to date. Four reviewers gave the facility an average rating of 3.5 out of five stars on Google, and two reviewers both gave perfect five-star ratings on Facebook, which the organization can manage. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Google reviews were as polarized as “This rehab is beyond amazing” to “This place is a mad house.” </p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, the cost for primary residential treatment is $175 per day. Clients who remain for transitional living are charged $125 a day. Some insurance plans are accepted.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=hope+haven+north+bay+lodge&oq=Hope+Haven+North+Bay+Lodge&aqs=chrome.0.0j69i60.386j0j7&sourceid=chrome&ie=UTF-8#lrd=0x8807ab296597f325:0x7175402d4d43128c,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/HopeHavenHelps/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/HopeHavenHelps/reviews/?ref=page_internal</a></small></p>
— Sherry Adler · 2018-05-13 16:38:02 PDT
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