Recovery Brands, LLC
📍 600 Gresham Drive , Norfolk, VA 23507
📞 7573883000 Full profile & reviews Claim this listing
<p><strong>ABOUT SENTARA NORFOLK GENERAL HOSPITAL – BEHAVIORAL HEALTH SERVICES</strong></p> <p>Sentara Norfolk General Hospital, one of a dozen hospitals operated by the 128-year-old healthcare organization Sentara, treats <strong>adults and senior adults (55 and older) experiencing mental, emotional, and behavioral health problems</strong>. Through its Behavioral Health Services department, the hospital’s <strong>two inpatient units</strong> provide a supportive, safe environment designed for quick recovery.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>With treatment typically lasting a week, the <strong>22-bed Adult Treatment Center</strong> focuses on thought and mood conditions such as schizophrenia and bipolar disorder. Throughout their short-term stay, adults receive <strong>individualized care</strong> administered by a team of social workers, dietitians, mental health assistants, recreational therapists, and other trained professionals.</p> <p>A 12-bed unit, the <strong>Senior Treatment Center</strong> addresses the medical and psychological concerns of adults ages 55 and older faced with dementia and other behavioral changes. Though the unit has 12 beds, the hospital’s webpage also maintains: “We treat no more than 10 patients at out geriatric care center at a time.”</p> <p>For those with severe depression, appointments for <strong>electroconvulsive therapy (ECT)</strong> may be scheduled on Mondays, Wednesdays, and Fridays.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Between its two inpatient units, the behavioral health team at Sentara Norfolk General Hospital consists of <strong>board-certified psychiatrists, psychiatric nurses and nurse practitioners,</strong> social workers, grief counselors, and recreational therapists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the hospital regarding the living arrangements and related offerings of its <strong>22-bed unit for adults and 12-bed</strong> unit for senior adults. One Rehabs.com survey respondent, however, shared four and five out of five stars, respectively, for the quality of the meals and accommodations.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The only alum polled by Rehabs.com at time of writing left a <strong>generally mixed review</strong>. Although they left four and five stars for the staff’s level of training and experience and their availability, alum H.K.B. felt that the facility did not give them the proper tools and information for life in recovery. H.K.B.'s commentary was lukewarm as well: "its a okay place...mellow...things go nice and smooth."</p> <p>On Sentara Norfolk General Hospital's Facebook page, which the facility can manage, the was an average rating of 4.3 of five stars from 1,061.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> While the overhwelming majority of reviews were perfect five-stars, there was also a fairly balanced distribution of mixed and negative reviews.</p> <p>On Google, the hospital earned an average rating of 3.5 out of five stars across 113 Google reviewers.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Overall, feedback on secondary sites, which were for the facility as a whole and not specifically the Behavioral Health Services, was <strong>generally mixed</strong>.</p> <p><strong>FINANCING</strong></p> <p>According to its website Sentara General Hospital accepts most major health insurance plans, such as Aetna, Cigna, and United, and offers <strong>financial assistance and discounted care policies</strong> for those without insurance or the means to pay.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/SentaraNorfolkGeneral/reviews/" target="_blank">https://www.facebook.com/pg/SentaraNorfolkGeneral/reviews/</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/WuqNbY" target="_blank">https://goo.gl/WuqNbY</a> </small></p>
— Patrick Greeley · 2017-12-07 08:31:50 PST
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