Recovery Brands, LLC
📍 112 Painter St., Galax, VA 24333
📞 8443077425 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable and caring staff, with many highlighting the positive impact of individual and group counseling. The facility's use of the 12-step program and its ability to help patients achieve sobriety were also commonly cited strengths. However, many reviewers criticized the cleanliness and maintenance of the facility, describing it as dirty and outdated. Concerns were also raised regarding safety and security due to the open campus, inconsistent rule enforcement, and a perceived focus on profit over patient care.
AI-generated summary of 57 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Services | Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment |
| Setting | Average Location/Amenities |
| Gender | None |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT LIFE CENTER OF GALAX</strong></p> <p>Located in a small town in the Blue Ridge Mountains of northwest Virginia, Life Center of Galax offers <strong>medical detox, residential, and day treatment</strong> for adults struggling with substance abuse and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. Buprenorphine, methadone, and Vivitrol programs are available here as well.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p><strong>All clients are introduced to the 12-Steps.</strong> The primary treatment modality is group therapy, which includes <strong>cognitive behavioral therapy</strong> (CBT), experiential therapies such as psychodrama and role-play, gender-specific groups, reality therapy, and leisure groups. Clients also receive <strong>individual therapy and education</strong> about addiction; and <strong>family workshops</strong> are held every week. </p> <p><strong>Specialized services</strong> include a program for those with repeated relapses; a residential program called Wolf Ridge for males ages 18 to 26; a Christian recovery program; a DUI program; and programs for active military and veterans as well as those struggling with an opioid addiction.</p> <p>Day support includes a <strong>partial hospitalization program (PHP)</strong>, which follows the same course as residential treatment, but enables clients to return home.</p> <p><strong>Discharge planning</strong> can include 12-step referrals, sober house placements, outpatient care, and <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> groups. The rehab also maintains an active alumni network.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, the treatment team includes a medical director certified in addiction medicine, a psychiatrist, a 24-hour nursing staff, licensed professional counselors, and certified addiction counselors. The rehab is nationally accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility does not provide detailed information about its accommodations. Photos on the website show well-kept structures, a large outdoor porch and gazebo, and attractive grounds. <strong>Weekend activities</strong> include off-site outings for hikes on the Blue Ridge Parkway, bowling, and visits to a nearby recreation center.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>More than three dozen alumni reviews submitted to Rehabs.com at the time of this writing <strong>were mixed</strong>. Half of those who responded with numerical ratings assigned four and five out of five stars to overall effectiveness, accommodations & amenities, and meals & nutrition. The other half provided three stars and lower to the same variables.</p> <p>Many commended the staff and efficacy of the program. An anonymous alum told Rehabs.com: "Friendly, family oriented, small, emote. Got help and got clean." Another anonymous reviewer said: "Provides great overall knowledge of the disease of addiction and how to effective treat it though the 12 steps." J.S.S. summed it up: "Best place ever; I didn't want to leave."</p> <p>Other reviewers considered the <strong>remote location a weakness</strong> of the facility. Although some alumni praised the staff, others found certain counselors uncaring. Some also said the facility lacked cleanliness. One anonymous reviewer wrote: “I found the facility to be dirty, food was not nutritional, no exercise offered daily, nothing besides AA/NA offered.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Reviews from loved ones were mixed, but largely mediocre. Less than half of the 19 individuals who responded to the Rehabs.com survey with numerical ratings assigned high four or five out of five stars for overall effectiveness of the program. The rest offered three, two, and even one stars to that same variable.</p> <p>On the positive end, friends and family <strong>praised the staff and their caring nature</strong>. Loved one M. wanted Rehabs.com to know about their son's experience: "It has really made a difference in his thinking and behavior" and added, "He said the food was good. We met several of the counselors, and he spoke highly of all of them." L.W. noted the good care their loved one received: "Treated her very well and assisted with halfway house" but pointed out the following cornerstones of success: "Family needs to be involved and all friends from the 'old circle' need to be left behind."</p> <p>Conversely, other loved ones <strong>criticized the staff</strong> and raised concerns about the <strong>poor control of the environment and insufficient oversight of clients</strong>. An anonymous reviewer told Rehabs.com: "Not enough control of facilities for infiltration of drugs places all residents at risk."</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, <strong>insurance is accepted, such as Medicaid</strong>, Aetna, Blue Cross Blue Shield, Cigna, Tricare, and United Healthcare. The facility also has a relationship with American Healthcare Lending.</p>
— Lizz Crozier · 2017-12-19 13:48:49 PST
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