Recovery Brands, LLC
📍 4101 University Boulevard, Tyler, TX 75701
📞 8005660088 Full profile & reviews Claim this listing
Reviewers frequently praised the quality of the counseling, doctors, and psychologists, with some crediting the facility for their recovery. However, others criticized the environment, describing it as too institutional, depressing, or prison-like. Some also mentioned a lack of exercise options and early lights-out times.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT ETMC BEHAVIORAL HEALTH CENTER</strong></p> <p>Part of the larger Behavioral Health Center at the East Texas Medical Center (ETMC), the hospital’s Chemical Dependency Unit provides both <strong>inpatient and outpatient treatment programs for adults and adolescents struggling with addiction.</strong> Medically monitored detoxification is available for individuals dealing with the physical effects of early withdrawal.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to ETMC’s website, the center offers <strong>no cost evaluations with qualified mental health professionals</strong> to determine if treatment is needed. The appropriate level of care usually depends on the severity of the addiction and current stage of recovery. Each client receives an <strong>individualized treatment plan</strong> regardless of the level of care.</p> <p><strong>Treatment options at ETMC include initial detoxification, inpatient residential, intensive outpatient, and outpatient care.</strong> There are <strong>separate adult and adolescent units for both men and women</strong>, each monitored by medical and psychiatric staff. Adolescent treatment is designed for clients ages 13 to 17.</p> <p>The center’s website notes the <strong>inpatient stabilization program is for people having a mental health crisis and a doctor’s order is required for admission.</strong> The typical path for the inpatient program follows this sequence: stabilize the crisis, assessment and diagnosis, detox if necessary, medication management, individual or group therapy, <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">plan the next steps of treatment,</a> and return home.</p> <p>Detoxification typically takes four to seven days to complete, while <strong>residential inpatient can last between 28 days and three months.</strong> The unit’s “New Choices” outpatient program allows individuals to maintain ties to work and home while commuting to treatment three to five days per week during the day or evening.</p> <p>Programming includes pairing of <strong>individual, group, and family counseling</strong>, along with medication management and <strong>12-step support groups (AA or NA).</strong> Didactic education groups provide clients with information about the physical and mental aspects of addiction, as well as the process of change and recovery.</p> <p><strong>Chemical dependency care groups</strong> allow peer-support within each unit for dealing with relapse triggers and challenges faced upon leaving treatment.</p> <p>ETMC’s website notes there is a new 18 bed PTSD unit at ETMC Behavioral Health Center along with outpatient programs. The PTSD program is open to active and veteran members of the military, police officers, firefighters, emergency medical personnel, and victims of serious crimes or accidents.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Staff includes medical doctors, board-certified psychiatrists, nurses, and licensed chemical dependency counselors (LCDC).</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There's currently no information provided on the facility's website or otherwise regarding its living arrangements and related offerings. However, the seven individuals surveyed by Rehabs.com at the time of this writing provided an average rating of 3.7 out of five stars for accommodations and amenities.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three alumni polled by Rehabs.com at the time of this writing gave mostly positive reviews, and they all gave five out of five stars for treatment effectiveness. They highlighted the quality counseling and care from staff, while also noting a below-average physical facility.</p> <p>“Strengths: Good counseling, doctors are good. Weaknesses: not much on exercise, lights out to early. Was great for me, helped me totally quit drugs,” alum F.B. wrote.</p> <p>An anonymous alum agreed. “Strengths: Excellent professional Psychologists. Weaknesses: Too institutional," they wrote. "I received the help I needed from the staff counsellors, but the facility was very depressed looking.”</p> <p>Another anonymous alum, who attended the outpatient program for six weeks, wrote that the care was excellent. “There was always access to materials such as books and videos,” they added.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones surveyed by Rehabs.com at the time of this writing gave the facility average ratings. However, all three loved ones indicated they would recommend the treatment center to other friends and family.</p> <p>One family member of an alum did not like the amount of supervision of their family member. “It was too much like a prison," they wrote.</p> <p>While the other loved ones gave ETMC 4 and 3 stars out of 5 stars for treatment effectiveness.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The lone staff member polled by Rehabs.com at the time of this writing, Tamera, provided a positive review. She indicated she would recommend the treatment center.</p> <p>“Great folks to work for. I am a former patient turned Licensed Counselor,” she wrote.</p> <p>She gave the center five out of five stars for treatment effectiveness, but she noted "lack of federal funding" as a weakness. </p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, treatment is covered by Medicaid, Medicare, and most private insurance plans.</p>
— Saige Driver · 2017-08-01 10:19:24 PDT
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