Recovery Brands, LLC
📍 2900 Sunset Boulevard, West Columbia, SC 29169
📞 8667969911 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable counselors, structured group therapy, and effective aftercare planning. However, many criticized the facility's cleanliness and cold temperatures, with some describing the environment as resembling a jail. There were also numerous complaints regarding unprofessional or abusive staff behavior and a perceived overreliance on medication.
AI-generated summary of 31 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Inpatient, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment |
| Setting | Average Location/Amenities |
| Gender | None |
| Age ranges | Teen/Adolescent, Adult Age |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT THREE RIVERS BEHAVIORAL HEALTH</strong></p> <p>Three Rivers Behavioral Health is a psychiatric hospital in West Columbia, S.C., located next to the Lexington Medical Center. Substance abuse treatment consists of <strong>medical detox, short-term residential rehab, and outpatient-based programs</strong> for adults struggling with addiction, mental illness, and <a href="(https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. To treat adolescents and seniors, the facility also offers <strong>age-specific inpatient programs</strong>. The facility accepts both involuntary and voluntary admissions.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Before beginning treatment programming, patients undergo a free initial assessment conducted by a Three Rivers Behavioral Health psychiatric nurse or licensed social worker. The assessment helps clinicians to determine individual needs and develop a personalized plan of care. </p> <p>Three Rivers follows the disease concept of addiction, with an <strong>emphasis on self-realization and relapse prevention</strong>. Patients receive medication education and management and participate in group therapy sessions. Although the facility’s website does not specify which psychotherapeutic modalities are used, <strong>participation in Alcoholics Anonymous (AA) and Narcotics Anonymous (NA)</strong> is referenced. Loved ones are encouraged to participate in the treatment process, with the patient’s consent.</p> <p>Once discharged, inpatient clients are typically recommended to <strong>continue treatment through an outpatient-based program</strong>. The partial hospitalization program (PHP) focuses on psychiatric treatment, while the facility's IOP has both a chemical dependency and psychiatric track. PHP is held on weekdays from 9 a.m. to 3 p.m. and includes process groups, psychoeducation classes, and <strong>weekly meetings with a psychiatrist</strong>. <a href="https://www.recovery.org/pro/articles/the-secret-to-stopping-addiction-in-your-family-forever/" target="_blank">Multi-family education sessions</a> are also available. </p> <p><strong>Clients in IOP meet three times a week</strong> and participate in such programming as motivational enhancement techniques, 12-step education and meetings, and continuing care planning. Day and evening IOP schedules are available.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The Three Rivers Behavioral Health website lists five board-certified psychiatrists on staff. The multi-disciplinary treatment team also includes social workers, activity therapists, and nurses.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Pictures published on the Three Rivers Behavioral Health website revealed a <strong>modern, clinical facility with sparsely decorated, shared bedrooms</strong> and an outdoor seating area. The campus also includes classrooms, lounges, and a pond. Residents have access to a <strong>community television and books provided</strong> by the facility. Worship services are held on-site on Sundays.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, Rehabs.com has received feedback from 21 former clients of Three Rivers Health. Twelve reviews leaned favorable and nine were more critical. A majority of perspectives shared were on inpatient services, from a mix of adolescents and adults.</p> <p>Data from 10 alumni polled more extensively revealed several positive trends. All 10 gave a rating of <strong>five out of five stars for the facility’s dual diagnosis treatment</strong>, and all but one rated the staff’s level of training and experience with five stars. <strong>All alumni who mentioned the program’s group components were complimentary</strong>, even the more critical alumni. "The group counseling is great. I quite my addictive behavior," one anonymous alum wrote. A couple of reviewers described a <strong>lack of care from staff</strong> and one alum who was otherwise positive wrote: “The staff could benefit from more empathy exercises.” </p> <p>Four alumni also complained about dirty conditions, and four reported that the <strong>facility was physically cold</strong>. Nevertheless, the average rating from 10 alumni for the facility’s cleanliness and upkeep was 4.1 stars. All but one alum polled on the affordability of treatment also granted a maximum five stars.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Opinions were split about evenly between positive, mixed, and negative from the seven loved ones polled by Rehabs.com at the time of this writing. </p> <p>Reflecting this range were ratings of 2.5 to 2.8 stars for metrics measuring affordability, counseling options, and family participation. The seven family and friends came closer to alumni perspectives on the <strong>staff’s experience, offering an average rating of 3.5 stars</strong>. Comments ranged from praising to complaining about the staff, including a description of staff too busy to listen. The seven loved ones rated the facility’s cleanliness with 3.3 stars on average.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Although Rehabs.com has yet to receive employee feedback to date, secondary sources revealed moderately positive ratings for the facility. On Indeed, <strong>21 employees gave the facility an average rating of 3.2 out of five stars</strong><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>. Many reviewers tended to praise the dedication and training of co-workers, though some reported a stressful work environment. "Overall, staff is very professional and well-educated," one representative reviewer wrote.</p> <p><strong>FINANCING</strong></p> <p>According to its website, Three Rivers is an approved provider for most major insurers and managed care plans. Self-payment is also accepted.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> https://www.indeed.com/cmp/Three-Rivers-Behavioral-Health/reviews</small></p>
— Rini Cobbey · 2018-02-27 12:20:55 PST
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