Recovery Brands, LLC
📍 1408 East Franklin Street , Monroe, NC 28112
📞 7046352080 Full profile & reviews Claim this listing
<p><strong>ABOUT DAYMARK RECOVERY SERVICES - MONROE CRISIS RECOVERY CENTER</strong></p> <p>Daymark Recovery Services operates more than 30 mental health and substance abuse treatment facilities across North Carolina. Daymark’s Monroe Crisis Recovery Center (CRC) is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">25 (5.3 percent)</a> of facilities in the state to provide <strong>short-term, non-hospital residential treatment</strong> services. </p> <p>The facility serves adults diagnosed with substance abuse disorders and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. In addition, <strong>medical detoxification is offered on-site</strong>, which is a service offered at just <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">15 (3.2 percent)</a> non-hospital treatment centers in the state.</p> <p>Daymark also operates <strong>outpatient treatment facilities</strong>, child-specific service programs, a longer-term residential rehab center, and a mobile crisis management unit. The organization’s name refers to bright markings on lighthouses that sailors looked to for orientation while at sea.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The facility operates on a <strong>walk-in basis</strong>, and no appointments are accepted. During the short-term residential program, clients participate in a range of <strong>evidence-based therapies</strong>, including one-on-one and group counseling sessions, <strong>12-step meetings</strong>, educational classes, and coping skills workshops. </p> <p>Clients struggling with co-occurring mental health concerns may also attend specialized counseling groups, as well as receive ongoing psychiatric assessments and <strong>medication management</strong>. <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare planning</a> is also a key component of the Monroe CRC recovery process. According to the facility's website, <strong><a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family counseling</a></strong> is available upon request. </p> <p><strong>Outpatient treatment programs and services</strong> for substance abuse and mental health disorders are also offered through the Monroe facility. In some cases, clients discharged from the inpatient program may be encouraged to transition into an outpatient program as a comprehensive continuum of care. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Daymark Recovery Services employs master’s-level licensed social workers, certified counselors, a medical doctor, Ph.D.-level psychologist, crisis management clinicians, and nurses.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Monroe Crisis Recovery Center has a <strong>16-bed capacity</strong> and is located close to the Carolinas Healthcare hospital grounds, about half a mile from the intersection of Interstate 74 and U.S. 601.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single alum surveyed by Rehabs.com at the time of this writing gave mediocre ratings to most of the 15 metrics measured. While offering affordability a five out of five-star rating, the alum would not recommend the program largely because of reported limited access to medical staff. Treatment effectiveness and metrics measuring accommodations, including meals and cleanliness, were all rated three stars. The alum gave one-star ratings for holistic offerings and the level of family inclusion. However, when surveyed on strengths of the program, the alum wrote, "Offer a variety of counseling options."</p> <p>Secondary review sites portrayed similarly <strong>mixed ratings</strong> to date. On Google, CRC received an average rating of 2.8 out of five stars based on eight reviews.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Former client C.N. left the sole positive comment, noting, "Wonderful place if you need to detox and have no funds." However, several other reviewers described the staff as unhelpful. "I did not feel welcome or cared for by the faculty," B.W. wrote in a representative review.</p> <p>Similarly, three CiteHealth reviewers provided ratings of one, two, and three out of five stars to date.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> One indicated that staff members were unresponsive and condescending, while another described them as caring and well-informed.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>While Rehabs.com had not yet received feedback from facility staff at the time of this writing, 70 Indeed users gave the facility an overall rating of 3.2 out of five-star average<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small>. While staff tended to praise co-workers, a few staffers indicated that the facility’s management was poor. "A typical work day at Daymark Recovery Services can be a very challenging but yet rewarding day," wrote an anonymous reviewer.</p> <p><strong>FINANCING</strong></p> <p>Daymark is a nonprofit organization and, according to the facility’s website, welcomes clients who do not have insurance. The facility also accepts Medicaid, which is accepted by <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">67.2 percent</a> of treatment centers in the state, as well as many private insurance plans. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/czY7Sn" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="http://citehealth.com/rehab-centers/north-carolina/cities/monroe/daymark-recovery-services#reviews" target="_blank">http://citehealth.com/rehab-centers/north-carolina/cities/monroe/daymark-recovery-services#reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Daymark-Recovery-Services/reviews?fcountry=US&floc=Monroe%2C+NC" target="_blank">https://www.indeed.com/cmp/Daymark-Recovery-Services/reviews?fcountry=US&floc=Monroe%2C+NC</a></small></p>
— Samantha Harper · 2019-02-28 10:05:06 PST
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