Recovery Brands, LLC
📍 2706 North Church Street , Greensboro, NC 27405
📞 3362729990 Full profile & reviews Claim this listing
<p><strong>ABOUT CROSSROADS TREATMENT CENTER OF GREENSBORO</strong></p> <p>Crossroads Treatment Centers are a nationwide network of rehab facilities that offer <strong>outpatient-based, <a href="https://www.recovery.org/treatment-medication/opioid/" target="_blank">medication-assisted treatment (MAT)</a></strong> for individuals struggling with <strong>opioid addiction</strong>. The organization operates nearly 30 clinics located throughout Colorado, Texas, Massachusetts, Georgia, Kentucky, Virginia, South Carolina, and North Carolina. Crossroads of Greensboro is one of four clinics in North Carolina, along with facilities located in <a href="https://www.rehabs.com/listings/crossroads-treatment-center-245969549/" target="_blank">Asheville</a>, <a href="https://www.rehabs.com/listings/crossroads-treatment-center-of-weaverville-536759575/" target="_blank">Weaverville</a>, and Shelby, N.C.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Each of the North Carolina facilities combines <strong>counseling services</strong> with a location-specific regimen of MAT. All four clinics in North Carolina offer <strong><a href="https://www.recovery.org/methadone/treatment/" target="_blank">methadone</a> maintenance programs</strong>, which are available at 25.6 percent of rehabs in North Carolina, according to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">2017 SAMHSA survey</a>.</p> <p>In addition to methadone, the Greensboro location utilizes the DATA 2000 program for patients seeking treatment with the buprenorphine products of <strong>Suboxone and Zubsolv</strong>. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">2017 SAMHSA survey</a>, 25.8 percent of rehabs in North Carolina offer Suboxone. DATA 2000 is less strictly regulated than the methadone program. Although clients attend the facility for medical and counseling appointments, they may collect their medications from pharmacies.</p> <p>To complement MAT, <strong>counseling is offered in individual and group settings</strong> and focuses on building recovery and relapse prevention skills by recognizing triggers and developing treatment plans. At the beginning of treatment, clients meet with their counselor once a week, though this frequency may taper as the client progresses through the program.</p> <p>After a year of treatment, clients may begin to work on an <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> plan and to wean off their methadone or Suboxone, in close collaboration with their doctor.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the organization's website, treatment is provided by physicians, counselors, and nurses. The single alum of Crossroads of Greensboro polled by Rehabs.com rated the staff's level of training and experience four out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single alum polled by Rehabs.com to date gave mixed feedback that skewed negative. "Methadone is not right for everyone," they wrote anonymously. The alum gave the facility two stars for its treatment effectiveness and just one star for its holistic offerings, connectivity, and family participation. However, they gave higher ratings to counseling options (three stars), the cleanliness of the facilities (three stars), and whether the treatment was worth the cost (four stars).</p> <p>The facility received <strong>mixed feedback</strong> on Google at the time of this writing, where it has earned a 3.2 out of five-star average rating based on 43 reviews.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The negative reviewers repeatedly <strong>criticized the center's staff</strong>, with more than one alum describing them as rude or uncaring. </p> <p>"This is the worst place to go to for treatment the conslers don't care for the people," C.G. wrote in a representative review. However, the positive reviewers <strong>repeatedly praised the center's staff</strong>, and many credited the facility with saving their lives. On the facility's unofficial Facebook pages, a single alum gave a one-star review.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p>Though Rehabs.com has not yet received any feedback from staff members, eight current or former employees of the Greensboro clinic on Indeed.com gave <strong>mixed appraisals of the center's work with clients</strong>.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> "All the counselors are out to help the patients move toward recovery," one anonymous reviewer wrote, in a comment representative of the sentiments about Crossroads' client care. However, many others indicated dissatisfaction with the management and expressed that the clinic was poorly run.</p> <p><strong>FINANCING</strong></p> <p>Crossroads in Greensboro <strong>accepts Medicaid and self-pay</strong>. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">2017 SAMHSA survey</a>, 67.2 percent of rehabs in North Carolina accept Medicaid. The single alum polled by Rehabs.com to date on the center's affordability gave it two out of five stars.</p> <p><strong>CONCLUSION</strong></p> <p>According to a <a href="https://www.wjhl.com/news/methadone-clinic-hopes-to-open-in-tri-cities-records-show-disturbing-details_20180212062201437/969097455" target="_blank">2015 local news report</a>, the North Carolina Department of Health and Human Services provided one of the station's reporters copies of deficiency reports from 2011 to 2014 that accused Crossroads' North Carolina clinics of "failure to protect patients from harm, abuse, neglect, or exploitation," "dosing errors," and even a "<strong>patient death</strong>," among other deficiencies.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/kpPff3" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/CrossRoads-Treatment-Center-of-Greensboro/154922044548014" target="_blank">https://www.facebook.com/pages/CrossRoads-Treatment-Center-of-Greensboro/154922044548014</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Crossroads-Treatment-Center/reviews?fcountry=US&floc=Greensboro%2C+NC" target="_blank">https://www.indeed.com/cmp/Crossroads-Treatment-Center/reviews?fcountry=US&floc=Greensboro%2C+NC</a></small></p>
— Kevin Schwartzbach · 2019-02-27 16:34:44 PST
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