Recovery Brands, LLC
📍 119 Tunnel Road, Suite D, Asheville, NC 28805
📞 8283501000 Full profile & reviews Claim this listing
<p><strong>ABOUT OCTOBER ROAD, INC.</strong></p> <p>Located in Asheville, N.C., October Road is a <strong>treatment center for adults struggling with substance abuse</strong> and mental health disorders. Founded in 2006, the facility offers a range of options, including an <strong>early recovery outpatient program (OP), intensive outpatient program (IOP), residential program for men, and aftercare program</strong>. Detox services are not available on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>October Road’s OP meets two times per week for two hours each session; groups are held in the mornings and late afternoon/evenings. IOP clients meet three times per week for three hours each session; there are both day and evening groups, as well as a separate IOP for women in the morning.</p> <p>All programs follow the <a href="http://www.drugabuse.gov/publications/principles-drug-addiction-treatment-research-based-guide-third-edition/evidence-based-approaches-to-drug-addiction-treatment/behavioral-3" target="_blank"><strong>Matrix Model</strong></a> and offer <strong>counseling and education</strong>, as well as <a href="http://www.rehabs.com/pro-talk-articles/seeking-safety-an-evidence-based-model-to-address-trauma-and-addiction-together/" target="_blank"><strong>Seeking Safety</strong></a> groups. A continuing care/post-intensive treatment group meets once a week on Thursdays, from 5:30 to 7 p.m. </p> <p>The <strong>residential recovery services for men is an eight-week program</strong> that includes individual, group, and experiential therapy, as well as relapse prevention. Some clients may also attend one of the outpatient programs while they live at the recovery residence. This men’s offering only accepts referrals from detox units and inpatient/residential treatment programs. </p> <p>October Road is a state certified driving while intoxicated (DWI) Assessment and Treatment provider. The organization’s full-service pharmacy serves patients through Genoa, a QoL Healthcare Company. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>October Road is accredited by the Commission on the Accreditation of Rehabilitation Facilities (CARF). The organization employs a multidisciplinary team of physicians, licensed medical staff members, as well as addiction specialists, licensed professional counselors, and licensed clinical social workers.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The men’s <strong>14-bed recovery residence</strong>, in nearby Fletcher, is intimate and home-like, with a large kitchen, dining room, living space, and laundry facilities. Clients participate in household chores and help with activity planning. The program provides meals and transportation to access treatment. Peer support specialists are available 24/7. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>On Google, seven individuals (alumni, loved ones) awarded October Road an average of 3.3 out of five stars. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The <strong>ratings skewed high and low</strong> – four individuals submitted four- and five-star reviews, the other three offered one- and two-star reviews. Mark, a five-star reviewer, wrote: “They’ve treated me well so far. Very happy. Will leave this open for further review,” and four-star reviewer Deborah claimed: “They help you out.” </p> <p>On the opposite end of the scale, two-star reviewer Kevin had just one word to say: “Awful,” and Julia, a one-star reviewer, wrote: “I’m so disappointed in the care I’ve been receiving. I’ve been waiting 2 days for my worker to take me to get my medicine.” Another reviewer also complained about waiting for appointments.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>A loved one polled by Rehabs.com at the time of this writing submitted favorable feedback about October Road. For the major categories of the survey, this individual offered high ratings: perfect five stars for treatment effectiveness and accommodations/amenities, and four out of five stars for meals and nutrition. This same pattern of five and four stars characterized the ratings this loved one gave to most of the other metrics, including exercise and leisure activities, treatment of co-occurring disorders, family participation, staff experience and training, holistic offerings, connectivity, and cleanliness. When asked, on a scale from one to five, if they would recommend the facility, the loved one responded with five stars. The reviewer’s sole complaint was about cost: “Helped my family member very well. Seemed a bit pricey.”</p> <p>Within the group of reviewers on Google, two loved ones had <strong>highly positive feedback</strong> about October Road. C.R., a five-star reviewer, wrote: “We have been impressed with every employee we’ve met” and added “I am so thankful for this service.” Carolyn, the other five-star reviewer, praised the insight and communications skills of one staff member for the care she delivered to her son and noted: “I am grateful for her assistance.”</p> <p><strong>FINANCING</strong></p> <p>October Road accepts many commercial insurance plans, North Carolina Medicaid, and treats uninsured individuals too. The recovery residence program primarily serves uninsured men, however, third party insurance and North Carolina Medicaid may be accepted depending on bed availability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/9I4TKa" target="_blank">https://goo.gl/9I4TKa</a></small></p>
— Sherry Adler · 2017-11-06 14:48:32 PST
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