📍 90 Asheland Avenue, Asheville, NC 28801
📞 8663272505 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and knowledgeable staff, with many appreciating the individualized attention and reality-based program design that included life skills like grocery shopping. The facility's small size and focus on family involvement were also highlighted as positive aspects. While most comments were positive, a few reviewers criticized the cost relative to the perceived quality of the facility and raised concerns about financial motivations.
AI-generated summary of 58 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment, Anxiety Disorder, Depressive Disorders, Obsessive-Compulsive Disorder (OCD), Post-Traumatic Stress Disorder (PTSD), Anger Disorders, Bipolar Disorder Treatment, Attention Deficit Hyperactive Disorder (ADHD) |
| Program types | Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Sober Living Home, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment, Intensive Outpatient Services, Inpatient |
| Setting | Mountains, Residential Neighborhood, Wilderness |
| Gender | None, Offers Co-ed Programs |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance, Anthem, Blue Cross and Blue Shield, Cigna, Coventry, Highmark, Humana, Magellan Behavioral Health, UnitedHealthcare |
| Financing | Available |
<p><strong>ABOUT CREST VIEW RECOVERY CENTER</strong></p> <p>Situated in the tranquility of North Carolina's Appalachian Mountains, Crest View Recovery Center (CVRC) offers <strong>multiple levels of care</strong> for individuals struggling with <strong>chemical dependency and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</strong></a>. A premiere, upscale facility, CVRC provides <strong>residential and outpatient-based treatment services</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Clients undergo an initial substance abuse history to determine an appropriate level of care. Those who require structured, comprehensive services may be referred to CVRC’s <strong>residential treatment program</strong>, where they stay an <strong>average of 35 to 45 days</strong> and engage in eight clinical hours of daily programming. </p> <p>During the day, clients attend <strong>individual and group counseling sessions</strong>, educational seminars, and <strong>12-step support meetings</strong>. They also participate in a range of recreational and holistic therapies, such as <strong>guided meditation and yoga</strong>, and nutritional counseling. In the evening, they participate in activities that support individual goals. </p> <p>CVRC strongly encourages residential clients to utilize its <strong>outpatient programs for “step-down” relapse prevention</strong>. Clients typically spend four to six weeks in the intensive outpatient program (IOP), where they see counselors and licensed therapists during <strong>three-hour sessions, three times a week</strong>. </p> <p>In North Carolina, CVRC is <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">one of 60</a> substance abuse treatment facilities that offers 30+ days of residential, non-hospital treatment and among <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">41.1 percent</a> with an IOP. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Licensed by the North Carolina Department of Health and Human Services, CVRC is among <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">13.3 percent</a> of substance abuse treatment centers in the state accredited by The Joint Commission. It employs an interdisciplinary professional team of psychiatrists, master’s-level substance abuse counselors, wellness coordinators and yoga instructors, and a support team of facility technicians. Of the dozens of reviews submitted to Rehabs.com to date, the six individuals polled on the matter praised the facility's staff.</p> <blockquote> <p>Staff Experience and Training: 5/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Surrounded by the Blue Mountains, CVRC offers a therapeutic, supportive environment and <strong>tranquil outdoor areas</strong> to promote reflection and relaxation. A <strong>35-bed facility</strong>, it features <strong>double occupancy bedrooms</strong>, a yoga studio, comfortable group counseling rooms, and private clinical offices for individual therapy. </p> <p>According to the facility’s website, the residential program uses a reality-based treatment model, suggesting clients may be responsible for light chores. The six individuals polled on the matter felt the facilities were clean and well-maintained.</p> <blockquote> <p>Facility Cleanliness and Upkeep: 5/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of more than 40 alumni who submitted reviews of CVRC to date to Rehabs.com, over 95 percent provided <strong>glowing feedback</strong>. Numerous expressed how treatment there turned their life around and, more pointedly, “saved their life.” The small segment who evaluated a series of survey metrics awarded perfect five stars for connectivity/visitor policy, counseling options, family involvement, holistic offerings, their likelihood to recommend, as well as treatment of co-occurring disorders. </p> <p>“Crest view is an awesome treatment center. They really know what they're doing and they set the bar high in addiction treatment. I wouldn't be who I am today without them,” one alum wrote. Another alum added: “The admissions staff went above and beyond to help me.” Isolated criticism concerned poor experiences and money-focused management. </p> <p>On secondary sites, CVRC also received <strong>positive coverage</strong> to date, including 4.6 out of five stars based on 42 reviews on Google.. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Numerous reviewers referred to the facility as “amazing,” such as J.B., who wrote: “Crest View Recovery Center is an amazing place to not only get and learn how to stay clean, but to discover your true self. I would recommend this facility to anyone struggling with addiction.” </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The six loved ones who submitted reviews to Rehabs.com to date provided <strong>consistently highly favorable feedback</strong>. A majority of loved ones gave perfect five stars or high four out of five stars for 12-Step practices, connectivity/visitor policy, counseling options, family participation, holistic offerings, and their likelihood to recommend the facility.</p> <p>Reviewers <strong>commended the dedicated staff</strong>, safe environment, and the compassionate care their loved ones received. In a representative review, a loved one wrote: ”They helped my husband change his life for the better. He became a better person because of it. The staff was very knowledgeable and caring. They taught him life skills and how to deal with the world.” K.R. echoed the sentiment, reporting that the small setting helped their son feel comfortable to complete treatment and stay sober. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member polled by Rehabs.com to date provided exemplary ratings for most aspects of treatment, awarding top five stars for connectivity/visitor policy, counseling options, family participation, holistic offerings, as well as treatment of co-occurring disorders. “Caring, loving, quality treatment, good succeess rate. Treated like the clients matter. Dosnt feel like a giant organization that just fills treatment beds,” the staff member wrote. </p> <p><strong>FINANCING</strong></p> <p>CVRC accepts insurance from most major providers, such as Aetna, Blue Cross Blue Shield, Cigna, and United Healthcare, and works with them “to minimize the financial burden of treatment.” Currently, the cost of the residential program is $20,000 per month or $55,000 for 90 days of residential care. The six individuals polled on the matter appreciated the facility's cost.</p> <blockquote> <p>Affordability: 5/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>: <a href="https://www.google.com/search?source=hp&ei=zbTgW-GmI4Ht_Qbu9LrACA&q=crest+view+recovery+center+reviews&oq=Crest+View+Reco&gs_l=psy-ab.1.1.0l2j0i22i10i30j0i22i30.1778.4817..7837...0.0..0.57.742.15......0....1..gws-wiz.......0i10.Vg2W31d-1Ys#lrd=0x88598b8f79aacb35:0x21b4d052683a3232,1,,,&spf=1541453015284" target="_blank">GoogleReviews</a></p>
— Sherry Adler · 2018-12-26 16:32:59 EST
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