Recovery Brands, LLC
📍 3495 Bailey Avenue , Buffalo, NY 14215
📞 7168628565 Full profile & reviews Claim this listing
<p><strong>ABOUT VA WESTERN NY HEALTHCARE SYSTEM BUFFALO VAMC</strong></p> <p>The U.S. Department of Veteran Affairs offers <strong>behavioral health services to veterans struggling with issues of substance use</strong>. The VA Western NY Healthcare System Buffalo VAMC, located in Buffalo, N.Y., <strong>offers unique and specialized outpatient services.</strong> </p> <p>The facility is one of the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY16.pdf" target="_blank">153 (16.6 percent)</a> with specifically-tailored programming for local veterans and homeless veterans, one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY16.pdf" target="_blank">163 (17.7 percent)</a> with groups for <strong>LGBT individuals,</strong> and one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY16.pdf" target="_blank">577 (62.6 percent)</a> with <strong><a href="https://www.recovery.org/pro/articles/reclaiming-the-feminine-in-recovery/" target="_blank">women-only programming.</a></strong> Detox services are not available, but referrals to other programs may be made.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Potential clients may call the VA's Substance Abuse Program to refer themselves for <strong>evaluations</strong>, or a VA primary care physician or healthcare provider may refer the client to the program. A counselor or consul will ask basic information and setup an appointment.</p> <p>Treatment services include <strong>counseling, groups for education and support, referrals</strong> to vocational planning or other community programs, Department of Motor Vehicle (DMV) programs, <strong><a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare planning</a></strong>, and long-term treatment. Hours of operation run from 8 a.m. to 4:30 p.m.</p> <p>The VAMC in Buffalo also offers a <strong>women's substance use program and sexual trauma counseling,</strong> mental health and housing services for homeless veterans, and a variety of therapies including <strong>individual, group, couples, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family</a> counseling</strong>. The facility also offered gender-reassignment support for LGBT individuals. <strong>Support services for caregivers of veterans</strong> are also available.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The VAMC in Buffalo employs primary care physicians, counselors, and referral specialists. Directors of the program have experience and education in health administration. As of 2016, <a href="https://www.samhsa.gov/data/sites/default/files/report_3059/ShortReport-3059.pdf" target="_blank">98.6 percent of</a> substance abuse treatment centers in the state of New York had higher education requirements for staff.</p> <p>The three loved ones polled by Rehabs.com to date awarded the staff's level of training experience two four-star and one five-star rating.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, Rehabs.com had yet to receive facility feedback from former clients. However, review coverage of the VAMC in Buffalo elsewhere online is limited but mostly lukewarm to date.</p> <p>Producing an average rating of <strong>2.9 out of five stars</strong> on Google, 13 reviewers shared mixed experiences at the facility.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> "I've had nothing but exceptional treatment and care by professionals who are devoted to their work for veterans," S.M. wrote in a review representative of positive commentary, which repeatedly praised the staff. On the other hand, former client M.S. wrote, "It has had many more downs than ups," representative of the complaints regarding rude customer service and difficulty scheduling appointments.</p> <p>A lower average rating of just <strong>2.5 out of five stars</strong> on Yelp was given by four users to date, who repeatedly criticized long wait times, under-staffing, and "dingy" rooms.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones polled by Rehabs.com to date gave the VAMC in Buffalo <strong>mostly positive ratings.</strong> All three gave four out of five stars to exercise and leisure options, and all three gave four or five stars for its counseling options, the facility's cleanliness, the effectiveness of treating co-occurring disorders, and whether or not the treatment was worth the cost. In comments, one anonymous loved ones <strong>praised the center's staff for their compassion</strong>. Another loved one wrote, "Tried their best to help him." However, the third criticized staff for disorganization.</p> <p>In the "not recommended" review section of Yelp, one loved one awarded high praise to the facility, writing: "My husband ad I were impressed with the kindness of the staff and the cleanliness of the place. It's an older building, but well taken care of."<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> </p> <p><strong>FINANCING</strong></p> <p>The VAMC in Buffalo provides services <strong>free of charge</strong> to veterans for medical issues related to military services. For all other issues, the VAMC accepts <strong>Medicaid</strong> (one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY16.pdf" target="_blank">85.2 percent of</a> treatment centers in the state to do so), Medicare (one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY16.pdf" target="_blank">46.1 percent</a> in the state), <strong>TRICARE</strong>, and private health insurances.</p> <p>The two loved ones polled on the center's affordability at the time of this writing provided a four- and a five-star rating out of five stars.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=va+buffalo+new+york&rflfq=1&rlha=0&rllag=42951325,-78812819,82&tbm=lcl&rldimm=17687563597845985180&tbs=lrf:!2m1!1e2!3sEAE,lf:1,lf_ui:2&lrd=0x89d372c0c2cb1593:0xf576d96127bd779c,1,&cad=h#lrd=0x89d372c0c2cb1593:0xf576d96127bd779c,1,&rlfi=hd:;si:17687563597845985180;mv:!1m3!1d66257.9275780852!2d-78.8411714!3d42.890909549999996!2m3!1f0!2f0!3f0!3m2!1i126!2i272!4f13.1;tbs:lrf:!2m1!1e3!3sIAEQAQ,lf:1,lf_ui:2" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/buffalo-va-medical-center-buffalo" target="_blank">https://www.yelp.com/biz/buffalo-va-medical-center-buffalo</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/not_recommended_reviews/buffalo-va-medical-center-buffalo" target="_blank">https://www.yelp.com/not<em>recommended</em>reviews/buffalo-va-medical-center-buffalo</a></small></p>
— Samantha Harper · 2018-06-05 08:59:24 PDT
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