Horizon Health Services - Batavia Recovery Center

Recovery Brands, LLC

📍 314 Ellicott Street, Batavia, NY 14020

📞 5858150247 Full profile & reviews Claim this listing

2.5 ★★★☆☆ Historical rating · 3 reviews via Recovery Brands
Rating based on 3 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT HORIZON HEALTH SERVICES – BATAVIA RECOVERY CENTER</strong></p> <p>With 18 facilities throughout the western region New York state, Horizon Health Services is a nonprofit corporation providing an array of treatment options for individuals struggling with substance abuse and mental health concerns. The Batavia Recovery Center, located about 45 miles east of Buffalo, <strong>offers outpatient treatment for adults and adolescents</strong>, as well as treatment for <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. Detox is not offered on-site, but the service is available at Horizon Health Services’ facility in Buffalo.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Horizon Health Services - Batavia Recovery Center uses multiple methods of treating substance abuse and co-occurring disorders. Clients begin treatment by meeting with the facility’s admissions specialists. Clients are <strong>assessed by staff members to identify their specific needs</strong>. Once clients are assessed, they are enrolled in the outpatient program with specialized treatments for their specific conditions.</p> <p>Substance abuse treatment consists of <strong>individual, group, and family therapy</strong> on a daily and weekly basis. Therapy sessions focus on identifying problem behaviors and developing coping skills. Clients are encouraged to explore the causes of these behaviors while learning and applying specific skills to address them.</p> <p><strong>Specialized treatment options</strong> are made available for behavioral health concerns, as well as programs for adolescents. The center is part of the 25.4 percent of facilities in the state to offer specialized <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">programs for adolescents.</a> <strong>Family involvement is encouraged</strong> throughout the recovery process, and family counseling sessions are made available to help clients rebuild their support networks. </p> <p><strong>Veterans and law enforcement</strong> can participate in <a href="http://www.recovery.org/pro/articles/being-humble-in-recovery-but-confident-at-work-and-how-to-stay-balanced/" target="_blank">specialized programming</a> as well, which focuses on their specific needs and discretion. In New York, 17.3 percent of facilities offer <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">specialized programs for veterans.</a></p> <p><strong>STAFF CREDENTIALS</strong></p> <p>There is currently no information provided on Horizon Health Services - Batavia Recovery Center’s website or otherwise regarding its treatment staff. However, the one alum polled by Rehabs.com to date gave the facility a five out of five-star rating regarding the level of staff support, though a loved one offered two stars for the staff's level of experience and training. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole alum of Batavia Recovery Center polled by Rehabs.com at the time of this writing provided a positive review. Alum M.B.S. felt that treatment was worth the cost. The alum gave five out of five-star ratings for the level of staff support, the staff's level of training and experience, the level of respect shown toward clients from staff, and for the respect demonstrated for patients' individual treatment preferences. He also gave a five-star rating for the quality of the lead counselor, the frequency of meetings, consistency of meetings, and member empowerment and safety in the group counseling environment. </p> <p>On Google, one reviewer gave the facility one out of five stars, while another reviewer awarded the facility five stars. "Caring professional staff there whenever you need them," wrote Christopher, the positive reviewer. "Couldn't ask for a better place to recover and take the next step in life." Valerie, the other alum, disagreed and suggested that the counselors would have been better if they themselves had some history of struggling with substance abuse.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, the two loved ones polled by Rehabs.com gave fairly negative feedback for the facility. Both loved ones noted that the facility was only effective for those who were ready to change. One anonymous loved one gave the facility a two-star rating for treatment effectiveness and wrote: “Really didn't talk to you just lectured, not a very effective treatment, got more out of the AA program." The other loved one simply added: "Would recommend only if they were ready to change."</p> <p><strong>FINANCING</strong></p> <p>Horizon Health Services - Batavia Recovery Center accepts private health insurance plans including Aetna and Blue Cross Blue Shield. The facility also <strong>accepts Medicare and Medicaid</strong>, as well as other state insurance plans. In New York, 45.4 percent of facilities in New York <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">accept Medicare.</a></p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/maps/2RBEg7BT1bN2" target="_blank">GoogleReviews</a></small></p>

— Patrick Greeley · 2019-02-28 08:16:02 PST

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