Recovery Brands, LLC
📍 1430 Olive Street, St. Louis, MO 63103
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<p><strong>ABOUT BJC BEHAVIORAL HEALTH-SERVICES</strong></p> <p>BJC Behavioral Health operates four facilities in St. Louis, Bridgeton, and Farmington, Mo. The organization provides <strong>outpatient and community-based treatment and early intervention services</strong> for adults, and outpatient and school-based services for children struggling with a range of mental and behavioral health disorders, including substance use disorder. BJC is a point of entry for individuals seeking services through the <strong>Missouri Department of Mental Health</strong>.</p> <p>BJC Behavioral Health is owned by the major network BJC Healthcare, which operates 15 hospitals and numerous other facilities in Missouri and Illinois. The behavioral health locations are among the <a href="https://www.bjc.org/about-us/facts-figures" target="_blank">71.7 percent</a> of Missouri addiction treatment facilities running as <strong>private nonprofits.</strong></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Substance use disorder is treated on an individualized, outpatient basis. In addition to <strong>counseling services</strong>, BJC Behavioral Health provides support to clients who need help finding employment and housing.</p> <p>BJC Behavioral Health uses <strong>evidence-based methods</strong> such as dialectical behavior therapy (DBT), cognitive behavioral therapy (CBT), and trauma-informed CBT. <a href="http://www.procovery.com/" target="_blank">Procovery</a> circles also meet at the facilities, aiming to recognize and build potential, hope, and support.</p> <p>In addition, BJC Behavioral Health offers a <strong>dedicated programming for young adults</strong> and those wishing to quit smoking. Clients requiring medication can receive prescriptions and <strong>medication management services</strong> through the facility's psychiatric staff. </p> <p>One of BJC's more innovative programs is the Clubhouse, a community center where people struggling with mental and behavioral illnesses can <strong>socialize and find community</strong> and support.</p> <p>For children, there's an intensive outpatient program (IOP), outpatient treatment, crisis beds, and a youth mentoring program. Out-of-home placements are available, too. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>BJC employs <strong>psychiatrists,</strong> counselors, case managers, and support staff. There is currently no further information provided by the facility regarding its treatment staff, however, the single individual polled by Rehabs.com to date gave the organization four out of five stars for its staff's level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>As a Healthcare Home, BJC Behavioral Health <strong>offers medical healthcare</strong> as well as mental health services. According to the facility's website: "A Healthcare Home is a 'whole person' approach of delivering health care, which includes managing a full array of physical and behavioral health needs as well as long-term community care services and supports." Specifically, the center offers treatment for diabetes, cardiovascular disease, asthma, and other common ailments. </p> <p>In addition, the single individual polled by Rehabs.com to date gave the facility five stars for its cleanliness and upkeep.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com hasn't yet received any reviews directly from alumni of BJC Behavioral Health, though <strong>secondary review sites yielded mixed feedback:</strong> the organization has average ratings of 3.4 stars based on 21 opinions on Facebook and 3.5 stars based on 10 reviews on Google, plus a single five-star rating on Yelp.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> </p> <p>The negative reviews invariably cited <strong>administrative problems</strong> such as staff not returning calls and problems getting repeat prescriptions. "Constantly fail to refill my prescription when I call even though it has refills," Susie wrote in one such review on Google. However, other reviewers noted that the center had helped them, and that it <strong>provides an extremely valuable service for vulnerable members of the community.</strong> "This place is doing their absolute best and I'm greatly grateful for their help," Mallory wrote in one such comment on Google.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>"The staff was attentive. The spectrum of specialists was adequate to handle all types of behavioral situations," was the positive appraisal of the single loved one polled by Rehabs.com to date. The anonymous reviewer indicated that they would strongly recommend treatment at BJC, and gave the center three stars for its holistic offerings and four or five stars in all 14 of the remaining treatment metrics, including its treatment effectiveness, family participation, counseling options, and ability to treat co-occurring disorders.</p> <p><strong>WHAT STAFF SAY</strong></p> <p><strong>Staff give mixed reviews:</strong> at the time of this writing, BJC has a 3.4 out of five-star average rating based on 37 staff reviews on Indeed, and a 2.7 out of five-star average rating based on 26 reviews on Glassdoor.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-5"><sup>[5]</sup></a></small> The reviewers repeatedly described being overtaxed, with <strong>high caseloads and long hours;</strong> some also cited poor management — all factors that could impact client care. </p> <p>"You will more than likely work 50 hours a week. The work/life balance options are just not there. I was burned out in a year," one staffer wrote in a representative review on Indeed. However, several reviewers also spoke highly of their work with the organization. "A great place to work to make a difference," another anonymous staffer wrote on Indeed.</p> <p><strong>FINANCING</strong></p> <p>BJC Behavioral is among the <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/n2016_st_profiles.pdf" target="_blank">74.5 percent</a> of facilities in Missouri that use a sliding fee scale. The facility also accepts <strong>Medicare and Medicaid</strong> (accepted at <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/n2016_st_profiles.pdf" target="_blank">26.9 and 64.7 percent</a> of Missouri facilities, respectively), private insurance, and managed care plans. The single individual polled by Rehabs.com to date gave the facility five out of five stars for its affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pages/BJC-Behavioral-Health/151810804867330" target="_blank">https://www.facebook.com/pages/BJC-Behavioral-Health/151810804867330</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?q=BJC%20Behavioral%20Health%20st%20louis%20mo&oq=BJC+Behavioral+Health+st+louis+mo&aqs=chrome..69i57j69i60j0l3.1991j0j7&sourceid=chrome&ie=UTF-8&npsic=0&rflfq=1&rlha=0&rllag=38574464,-90268265,8493&tbm=lcl&rldimm=11737404418179412859&ved=0ahUKEwj_2cqIv77VAhULwFQKHY-PAuoQvS4ILzAA&rldoc=1&tbs=lrf:!3sIAE,lf:1,lf_ui:4#lrd=0x87d8b315d94b91dd:0xa2e3a32182af337b,1,,,&rldoc=1" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/bjc-behavioral-health-services-saint-louis-2?osq=BJC+Behavioral+Health" target="_blank">https://www.yelp.com/biz/bjc-behavioral-health-services-saint-louis-2?osq=BJC+Behavioral+Health</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/Bjc-Behavioral-Health/reviews" target="_blank">https://www.indeed.com/cmp/Bjc-Behavioral-Health/reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-5"><sup>[5]</sup></a> <a href="https://www.glassdoor.com/Reviews/BJC-Behavioral-Health-Reviews-E292583.htm" target="_blank">https://www.glassdoor.com/Reviews/BJC-Behavioral-Health-Reviews-E292583.htm</a></small></p>
— Ellie Robins · 2018-11-06 11:35:18 PST
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