Recovery Brands, LLC
📍 8333 E. Blue PKWY Dr., Kansas City, MO 64133
📞 8164747677 Full profile & reviews Claim this listing
<p><strong>ABOUT PREFERRED FAMILY HEALTHCARE – KANSAS CITY</strong></p> <p>Preferred Family Healthcare (PFH) is a nonprofit organization, founded in 1979, that provides comprehensive behavioral health services throughout the Midwest. This Kansas City, Mo., facility offers <strong>residential and outpatient care for adolescents only</strong>, with specialized treatment for substance use disorders. Also on-site is an <strong>Alternative Learning Experience Recovery School</strong>. About one-third of 145 PFH facilities provide substance addiction treatment, including outpatient care for adults and adolescents <a href="https://www.rehabs.com/listings/preferred-family-healthcare-1820396525" target="_blank">in Wichita</a>, and a continuum of services from detox to community support <a href="https://www.rehabs.com/listings/preferred-family-healthcare-1820255275" target="_blank">in Kirksville, Mo.</a></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Each client admitted to the Preferred Family Healthcare residential program in Kansas City works with <strong>a counselor and a community support specialist</strong>, according to the PHF website. Adolescents participate in individual and group therapy as well as educational sessions, addressing such topics as <strong>family dynamics</strong>, relapse prevention, anger management, and communication. </p> <p>Community support specialists coordinate with social services, medical, and juvenile justice agencies, helping clients to access the supports they need in addition to mental health and addiction treatment. Additionally, <strong>treatment plans include recreational therapy and life skills training</strong> designed to give clients ideas and practice for fun sober living. The program also introduces participants to self-help support groups and concepts.</p> <p>The on-site school integrates treatment and education for grades eight through 12. Both online and in-person approaches are utilized. </p> <p>Full-day and less frequent intensive outpatient treatment services are available and involve the same therapy and opportunities as residential programming, including random drug testing.</p> <p>Alumni of the adolescent residential program are encouraged to participate in <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a>, in the form of <strong>group meetings and individual counseling</strong>. At the time of this writing, the structure and scope of PFH alumni group meetings were still in development. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Preferred Family Healthcare employs psychiatrists and psychiatric nurses, master's level and licensed therapists and social workers, and some state-licensed counselors with a bachelor's or high school education.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Photographs published on the Preferred Family Healthcare website feature simply furnished, <strong>shared bedrooms</strong> and dorm-style bathrooms. The facility's therapy, social, and educational spaces are all <strong>decorated in bright colors and patterns</strong>, including a cafeteria dining room and a common recreational room with a foosball table and various other games and hobby resources.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The one alum polled by Rehabs.com to date provided <strong>highly favorable feedback</strong> regarding Preferred Family Healthcare in Kansas City. They submitted ratings of four or five out of five stars for each of 15 facility aspects evaluated. Data from metrics measuring the facility's cleanliness, exercise and leisure activities, and meals and nutrition revealed strong satisfaction, as did ratings for family participation, the staff's level of training and experience, and overall effectiveness of treatment. The reviewer characterized staff members as "Friendly and caring."</p> <p>Also highlighted was the facility's capacity to <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">treat co-occurring substance use and other mental health disorders</a>, or dual diagnosis treatment. While citing the cost of treatment as a weakness, the alum wrote that the experience was nevertheless worth it.</p> <p>A public Facebook page for the Kansas City PFH facility included six positive ratings averaging 4.6 out of five stars. Comments didn't reveal any specific trends, simply noting that the program helped alumni achieve sobriety.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p><strong>Staff reviews were more mixed</strong>. On Glassdoor, two individuals provided a three- and a one-star rating (out of five), respectively, while seven former or current employees' reviews of the Kansas City site were evenly split between positive and negative on Indeed. </p> <p>Most all staff members polled wrote that they <strong>enjoyed working with the adolescents in their care</strong>. "Relationships you build with your clients is the absolute best part of the job," one employee wrote in a representative review.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p>Inconsistencies in applying policies and procedures were commonly cited as a big concern on both review sites.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p><strong>FINANCING</strong></p> <p>There is currently no specific information available on pricing via the facility's website. However, a list of dozens of insurance plans accepted as well as a commitment to help clients determine their available coverage are posted. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pages/Preffered-Family-Healthcare/222307064500226" target="_blank">https://www.facebook.com/pages/Preffered-Family-Healthcare/222307064500226</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.glassdoor.com/Reviews/Preferred-Family-Healthcare-Kansas-City-Reviews-EI_IE108639.0,27_IL.28,39_IM437.htm" target="_blank">https://www.glassdoor.com/Reviews/Preferred-Family-Healthcare-Kansas-City-Reviews-EI<em>IE108639.0,27</em>IL.28,39_IM437.htm</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Preferred-Family-Healthcare/reviews?fcountry=US&floc=Kansas+City%2C+MO" target="_blank">https://www.indeed.com/cmp/Preferred-Family-Healthcare/reviews?fcountry=US&floc=Kansas+City%2C+MO</a></small></p>
— Rini Cobbey · 2017-12-28 12:10:47 PST
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