Recovery Brands, LLC
📍 5121 Raytown Road, Kansas City, MO 64133
📞 8163826300 Full profile & reviews Claim this listing
Reviewers frequently praised the caring and professional nature of the staff and counselors, as well as the facility's cleanliness and structured environment. However, many criticized the quality and variety of the food, and some reported issues with communication, administrative disorganization, and limited outdoor time or activities. Opinions were mixed regarding the helpfulness of the doctors and the overall effectiveness of the treatment programs.
AI-generated summary of 23 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Insurance accepted | Private Insurance |
<p><strong>ABOUT TWO RIVERS BEHAVIORAL HEALTH SYSTEM IN KANSAS CITY, MO</strong></p> <p>Two Rivers Behavioral Health System, located in Kansas City, Mo., offers <strong>inpatient, outpatient, and detoxification treatment to children, adolescents, and adults struggling with mental illness, addiction, or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a></strong>. The facility is located two miles south of Arrowhead Stadium in Kansas City and was established in 1986.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To be admitted, clients begin by calling the facility to speak to an Assessment Referral Coordinator. Two Rivers Behavioral Health System recommends that clients come to their initial assessments prepared to be admitted. In addition to offering <strong>inpatient treatment</strong>, the facility also has a <strong>partial hospitalization program</strong> that meets for six hours per day, five days per week, and an <strong>intensive outpatient program (IOP)</strong> that meets for three hours per day, three days per week. IOP programs are available both in the evening and during the day. </p> <p>The facility’s treatment program uses <strong>evidence-based medicine</strong> and various therapeutic methods to heal mind, body, emotions, and spirit. Throughout treatment, clients receive <strong>individual and group therapy, acute care stabilization, intensive assessments</strong>, crisis intervention, suicide intervention, and on-site 12-step meetings. Psychotropic medication may be prescribed to some clients as needed. Two Rivers offers unique treatments and therapy including art therapy and music therapy.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Two Rivers Behavioral Health System includes psychiatrists, medical doctors, advanced practice nurses, registered nurses, and master’s-level clinicians. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility offers <strong>105 beds</strong> for clients in a hospital-like setting. There is currently no further information provided by Two Rivers Behavioral Health System regarding its living arrangements and related offerings. However, <strong>four out of six alumni surveyed by Rehabs.com</strong> gave the facility positive ratings for accommodations and amenities. Five of the six alumni rated it highly for meals and nutrition.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At time of writing, the six alumni polled by Rehabs.com gave <strong>mixed reviews</strong> regarding the facility, with only half writing that they would recommend the facility to others. </p> <p>The anonymous clients rated the facility highly for the staff's level of training and experience, with four of the six reviewers giving positive ratings in that category. They also gave the facility good ratings for cleanliness, with an average rating of 4.3 out of five stars. One reviewer added additional commentary, saying, “A caring compassionate staff makes this a safe place for me. I trust them.”</p> <p>Two Rivers received lower ratings in other areas, with an average of 2.5 stars out of five for holistic offerings, 3.3 stars for exercise and leisure, and 3.3 stars for counseling options. When asked to comment on facility weaknesses, alumni said they were not allowed to go outside enough and that treatment options were limited to a group setting. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing there have been 16 friends and family members of clients polled by Rehabs.com. Overall they gave the facility <strong>good ratings</strong>, with 12 of the 16 reviewers saying they would recommend Two Rivers Behavioral Health System to others. </p> <p>The anonymous loved ones gave the facility great ratings for cleanliness, staff experience, and affordability, with average ratings of 4.4 out of five stars for cleanliness, 4.3 stars for staff experience, and 4.2 stars for affordability. <br /> When asked to comment on facility strengths, several loved ones mentioned that staff is excellent, and the facility is able to treat both drug and alcohol addiction. One reviewer added additional commentary: “The staff is well trained and the place is clean.”</p> <p>When asked to comment on facility weaknesses, one reviewer said staff overmedicated their loved one, and several others said treatment stays are too short. The facility received lower ratings for other categories, with an average of 2.8 stars for holistic offerings, 3.3 stars for exercise and leisure, and 3.5 stars for the Two Rivers visitor policy. </p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided by Two Rivers Behavioral Health System regarding its costs. However, the facility accepts “most insurance plans” including <strong>Medicare, Medicaid, and TRICARE</strong>.</p>
— Morgan Williams · 2018-01-02 09:16:33 PST
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