Recovery Brands, LLC
📍 3075 Orchard Vista Drive SE, Grand Rapids, MI 49546
📞 6163018000 Full profile & reviews Claim this listing
<p><strong>ABOUT HOPE NETWORK BEHAVIORAL HEALTH IN GRAND RAPIDS, MI</strong></p> <p>Hope Network, located in Grand Rapids, Mich., offers <strong>residential, outpatient, and crisis treatment</strong> through their Behavioral Health department to individuals struggling with <strong>mental illness, personality disorders, co-occurring conditions, developmental disabilities, or autism spectrum disorders.</strong> </p> <p>The organization has been in existence for over 50 years, and offers services <strong>at various locations</strong> throughout the State of Michigan. Hope Network also offers case management services and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a> treatment, which is a service provided by only <a href="https://wwwdasis.samhsa.gov/webt/state_data/MI17.pdf" target="_blank">225 (49.3 percent)</a> facilities in the state.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>In order to be admitted, clients must contact the facility directly to schedule a <strong>comprehensive assessment.</strong> The assessment is meant to identify each client’s unique abilities, strengths and weaknesses, mental health and behavioral challenges, personality variables, relationship and family issues, and environmental factors.</p> <p>Hope Network’s Residential Services locations provide care for individuals with mental illness and/or developmental disabilities and hold specialized, residential adult foster care licenses. Outpatient services may include <strong>psychiatric evaluations, ongoing medication management, as well as individual, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family counseling.</a></strong> The Crisis Stabilization Support team at Hope Network offers residential visits as an alternative to inpatient psychiatric hospitalization for individuals experiencing an acute psychiatric crisis. </p> <p>All individuals involved in a behavioral health treatment program are offered supportive services by Hope Network. These services include assistance locating <strong>subsidized or supportive housing, vocational training opportunities, and care coordination.</strong> This is also one of the <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">201 (44.1 percent)</a> treatment centers in Michigan that offers <strong>transportation assistance to treatment.</strong> </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Hope Network has over <strong>1,000 staff members</strong> across the organization. The treatment team in Hope Network’s Behavioral Health department includes peer support specialists, <strong>social workers, nurses, and psychiatrists</strong>. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>According to Hope Network’s Behavioral Health website, each residential treatment home offers care and support that accommodates up to <strong>six residents.</strong> This suggests a highly individualized level of care, as the average number of residents in a treatment facility was <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">18 clients at a time, as of 2016.</a> No further information has been provided by the facility regarding its living arrangements and related offerings. However, one alum and one loved one of a client each gave the facility three out of five stars for its accommodations and amenities in Rehabs.com polls. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, the sole alum polled by Rehabs.com gave the facility good ratings overall, but still expressed dissatisfaction in several areas. Although awarding four out of five stars for the facility’s ability to treat co-occurring disorders and its holistic offerings, the alum gave two stars for both its discharge planning and the facility’s cleanliness. Reporting that New Hope provided a “great detox program,” the alum offered a moderate three-star rating for the likelihood they’d recommend the facility to others. </p> <p>On Google, three individuals offered polarizing feedback. Two individuals awarding the facility perfect five-star ratings, while one unsatisfied reviewer gave the facility one star. Reviewers did not elaborate on their experience.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, there has been one loved one polled by Rehabs.com. Although the reviewer gave Hope Network a good rating in some of the categories, she offered two stars for affordability, as well as three stars for facility cleanliness, family participation, and counseling options. Citing the friendliness of staff as a strength, she felt shared rooms was a weakness. They were also critical of the facility's visitor policies.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has yet to receive staff feedback to date. However, on Glassdoor, 126 individuals gave the treatment provider an average rating of 3.1 out of five stars<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>. While many reviewers praised co-worker dedication and the effective leaderships, other cited a “high turnover rate” as a weakness. “New supervisors have brought great knowledge and experience to the team,” one representative reviewer wrote.</p> <p><strong>FINANCING</strong></p> <p>According to its website, Hope Network accepts “most major insurances” including Aetna, Cigna, Blue Cross Blue Shield, Humana, and more. The treatment provider also <strong>accepts Medicaid and Medicare</strong>. </p> <p><strong>CONCLUSION</strong></p> <p>Hope Network and Samaritas Senior Living have <a href="https://fox17online.com/2018/05/10/hope-network-samaritas-volunteer-program-trains-people-for-future-employment/" target="_blank">recently partnered</a> to “help people with disabilities get out into the community, develop life skills, and prepare them for potential job opportunities.” Clients of the Hope Network regularly volunteer at the senior living home to perform various task in an effort to prepare clients for employment. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Hope+Network/@42.9072414,-85.527218,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0xecf3bd82d8b1972e!8m2!3d42.9072414!4d-85.5250293!9m1!1b1" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.glassdoor.com/Reviews/Hope-Network-Reviews-E343892.htm" target="_blank">https://www.glassdoor.com/Reviews/Hope-Network-Reviews-E343892.htm</a></small></p>
— Samantha Harper · 2018-11-01 10:27:19 PDT
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