Recovery Brands, LLC
📍 300 68th Street Southeast, Grand Rapids, MI 49548
📞 6162587429 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's friendly, knowledgeable, and supportive staff, as well as the comprehensive services and specific therapies provided. However, many criticized the high cost of treatment, the quality of the food, and the restrictive nature of the facility, including limited contact with family. While some reported successful outcomes and effective care, others felt the treatment was insufficient, that patients were released prematurely, or that the facility prioritized financial gain over patient well-being.
AI-generated summary of 51 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT PINE REST CAMPUS CLINIC</strong></p> <p>Pine Rest Campus Clinic in Grand Rapids, Mich., is overseen by <strong>faith-based nonprofit</strong> Pine Rest Christian Mental Health Services. The clinic offers <strong>outpatient services</strong> for children, adolescents, adults, couples, and families struggling with mental and behavioral health disorders and/or substance abuse.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Individualized treatment at Pine Rest Campus Clinic is <strong>evidence-based</strong>. Clients will be assessed to determine the level of care needed. Treatment addresses substance abuse issues, eating disorders, family conflicts, relationship issues, and other concerns.</p> <p>Outpatient services generally focus on <strong>individual therapy</strong> but may also include <strong>group therapy, coordination of care, and referrals to other services</strong>. </p> <p>The <strong>intensive outpatient program (IOP)</strong> is offered thrice weekly for three hours per day with evening and morning sessions. Clients generally attend treatment between four to eight weeks. Services offered are similar to standard outpatient care.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Pine Rest Campus Clinic employs psychiatrists, psychologists, and <strong>Spanish-speaking</strong> staff members. Thirty-nine individuals polled by Rehabs.com to date gave the center an average of 4.15 out of five stars for its staff’s level of training and experience.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>The 15 alumni polled by Rehabs.com to date indicated that they’d recommend treatment at Pine Rest Campus Clinic.</strong> The 15 reviewers gave average ratings of 3.53 out of five stars for its exercise and leisure programming, 3.67 stars for its counseling options, and 3.14 stars for its holistic offerings. </p> <p>**Alumni praised staff, with more than one reviewer describing them as “friendly.” They gave an average rating of 4.07 out of five stars for the staff’s level of training and experience. Complaints cited *<em>mediocre food and too little time with staff members</em>*.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Twenty-five loved ones surveyed by Rehabs.com at this time of writing gave mostly positive reviews for Pine Rest Campus Clinic.</strong> Twenty-four reviewers gave the center an average rating of four out of five stars for the counseling options available, 4.2-stars for the staff’s level of training and experience, and 3.8-stars for exercise and leisure activities. <strong>On average, the loved ones indicated that they’d recommend treatment at the facility.</strong></p> <p><strong>Several individuals praised the center’s staff</strong>. Common complaints focused on the <strong>high cost of treatment</strong> and <strong>minimal visiting time allowed</strong>. One anonymous commenter wrote: “They were very strict on visiting but I think that is a good thing to a point.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member surveyed by Rehabs.com at this time of writing gave Pine Rest Campus Clinic high marks across 15 evaluated metrics. The anonymous individual awarded the center with five out of five stars for its holistic offerings, family participation, facility cleanliness, and affordability. They also gave four-star ratings for its treatment effectiveness and counseling options. The commenter called counselors “amazing” but added: “building needs a new roof.”</p>
— Kaitlyn Arford · 2018-01-10 09:51:16 PST
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