Recovery Brands, LLC
📍 1290 Tremont Street, Roxbury, MA 02120
📞 6174271000 Full profile & reviews Claim this listing
<p><strong>ABOUT WHITTIER STREET HEALTH CENTER</strong></p> <p>Based in Boston, MA., Whittier Street Health Center is a full-service primary care clinic that also offers <strong>outpatient counseling</strong> for children, adolescents, and adults seeking treatment for <strong>substance use disorder</strong>, behavioral health problems, or <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurirng disorders</a>. <strong>Medication-assisted therapy</strong> utilizing Suboxone for opiate withdrawal is also available. Detox is not available. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Whittier Street Health Center is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">52 facilities in the state</a> that offer treatment options to adolescents. Adolescents, children, and adults can participate in behavioral health treatments including those intended for substance abuse.</p> <p>All clients receive a <strong>comprehensive assessment</strong> upon admission to determine the appropriate level and methods for care. As a part of the assessment, Whittier assesses for mental health disorder making it one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">255 state facilities</a> to do so. </p> <p>Treatment includes <strong>individual therapy</strong>, family counseling, <strong>relapse prevention groups</strong>, and medication management for clients of all ages, and <strong>group therapy</strong> for adults. Medication-assisted therapy (MAT) is also available. Clients are given Suboxone to reduce the impact of withdrawal symptoms. Each year, only <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">5.4 percent of clients in rehab</a> go through a MAT program in Massachusetts. </p> <p>In addition to substance use disorder, Whittier Street Health Center treats a wide range of mental health disorders including <strong>depression, PTSD, anxiety, ADHD, and bipolar disorder. The staff uses trauma-informed counseling methods</strong> to address these conditions with clients. Then, they work together to find ways of effectively minimizing them in everyday life. This could include other therapy options like <strong>Art Therapy</strong>, which is offered in conjunction with the Arts Therapy department. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility's website, the treatment team consists of <strong>psychiatrists</strong>, psychologists, and <strong>nurse practitioners</strong>, along with social workers and <strong>licensed mental health counselors</strong>. It is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">99 facilities in the state</a> that are certified by the Joint Commission. The single alum polled by Rehabs.com to date gave Whittier Street Health Center three out of five stars for its staff's level of training and experience.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole former client surveyed by Rehab.com at the time of this writing gave Whittier Street Health Center a mediocre review. Although they awarded the facility four out of five stars for its treatment effectiveness, they gave only three stars for its counseling options, cleanliness, and treatment of co-occurring disorders. Lower ratings of one and two stars were given to the program for its holistic offerings, its family participation, and its administrative and discharge procedures. When asked, on a scale from one to five, if they would recommend the facility, the reviewer gave a rating of three.</p> <p>On Google, Whittier Street Health Center as a whole received an average rating of <strong>3.3 out of five stars based on 88 reviews</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The feedback varies based on the individual’s experience with the staff members. Some reviewers provided positive feedback on the staff “friendliness, helpfulness, and competency.” However, others wrote how they are “lazy and do absolutely minimum for you.” A few reviews indicated that the “quality of service of this place has honestly gone down.”</p> <p>On Yelp, 32 reviews are mixed.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Many of the reviewers described the facility as “THE WORST,” with additional complaints given about the long wait times, unprofessional staff members, and the lack of phone communication. Many reviews indicated that the appointment office will “hangs up on you after a couple of rings.”</p> <p><strong>FINANCING</strong></p> <p>According to <a href="http://treatment-facilities.healthgrove.com/l/16957/Whittier-Street-Health-Center#Payment&s=2CmyoT" target="_blank">HealthGrove</a>, Whittier Street Health Center accepts Medicaid, state insurance other than Medicaid, military insurance, and Access to Recovery vouchers. It is also a part of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">55.8 percent of facilities</a> that offer treatment at no cost to clients that can not pay. The single alum surveyed by Rehabs.com to date gave the facility three out of five stars for its affordability.</p> <p><strong>CONCLUSION</strong></p> <p>Whittier Street Health Center has a <a href="https://www.facebook.com/WhittierStreetHealthCenter" target="_blank">busy calendar of social and health-related events</a>. These events include the dedication of a new facility and resources in the community, as well as charitable events to help the less fortunate. It also hosts events in the community to provide healthcare services to community members who could otherwise not afford or receive services. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Whittier+Street+Health+Center+in+Roxbury,+MA&rlz=1C1OPRA_enUS578US578&ei=c-XxW8qHJ83AsAXeq5TQBQ&start=0&sa=N&ved=0ahUKEwiKjZ_b_N7eAhVNIKwKHd4VBVo4ChDy0wMIdg&biw=1046&bih=1022#lrd=0x89e37a2308e90251:0x5d35cf5a07ecfcbe,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/whittier-street-health-center-roxbury" target="_blank">https://www.yelp.com/biz/whittier-street-health-center-roxbury</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/not_recommended_reviews/whittier-street-health-center-roxbury" target="_blank">https://www.yelp.com/not<em>recommended</em>reviews/whittier-street-health-center-roxbury</a></small></p>
— Melanie Green · 2018-11-20 08:18:41 PST
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