Recovery Brands, LLC
📍 300 South Street, Brookline, MA 02467
📞 6174690300 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's staff, treatment, and accessibility, as well as its approach to dual diagnosis. However, others criticized the staff for being dismissive, noted a lack of good counseling options, and felt the facility was expensive. Some reviewers also mentioned that the program focused primarily on detox rather than addressing underlying issues like anxiety.
AI-generated summary of 9 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT BOURNEWOOD HEALTH SYSTEMS</strong></p> <p>Located in the Greater Boston area, Bournewood Health Systems is an <strong>independent psychiatric hospital</strong>, which has been providing mental health and chemical dependency treatment since 1884. It offers <strong>separate inpatient and partial hospitalization programs (PHP) for adolescents (ages 12 to 18) and adults</strong> experiencing psychiatric or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a> or struggling with substance abuse.</p> <p>In Massachusetts, the facility is among <a href="https://wwwdasis.samhsa.gov/webt/state_dataMA17.pdf" target="_blank">58.1 percent</a> of substance abuse treatment facilities with special programs for clients with co-occurring disorders and is <a href="https://wwwdasis.samhsa.gov/webt/state_dataMA17.pdf" target="_blank">one of 32</a> that offers day treatment/PHP. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Bournewood Health Systems’ provides <strong>five inpatient units</strong>. Three secure intensive units are for adults struggling with a primary psychiatric disorder, one unit is for adult treatment of substance abuse and co-occurring disorders, and one unit is dedicated to adolescents. In the state, the center is <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">one of 52</a> substance abuse treatment facilities with specially tailored programs for adolescents. </p> <p>Inpatient treatment involves <strong>individual, group, and family therapy</strong>, medication management, relapse prevention, recovery skills training, mental health and addiction education, and dietetic consultations. Adolescents in treatment can receive <strong>academic tutoring by a certified teacher</strong> during the school year.</p> <p><strong>The adult dual-diagnosis PHP typically lasts two to four weeks.</strong> Treatment occurs Monday through Friday during the day and includes didactic group and individual therapy, 12-step groups, expressive therapy, therapeutic recreational, as well as other evidence-based components of the inpatient program.</p> <p>Family involvement and family attendance to outside support groups is encouraged as part of the recovery process. <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare planning</a> may entail referrals to outpatient programs and sober living homes.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>In the state of Massachusetts, Bournewood Health Systems is <a href="https://wwwdasis.samhsa.gov/webt/state_data/MA17.pdf" target="_blank">among 33.9 percent</a> of substance abuse facilities accredited by The Joint Commission. A psychiatrist is on-site at all times. In addition, treatment staff include registered nurses, licensed social workers, licensed alcohol and drug counselors, rehabilitation and occupational therapists, mental health counselors, and clinical nurse specialists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility’s website notes Bournewood Health Systems operates a <strong>smoke-free facility</strong>, though smoking is permitted in designated areas outdoors. Residents may <strong>not bring cell phones and other mobile devices</strong> with them during their stay and should leave all valuables at home. Clients are subjected to <strong>random urine screenings</strong>. To date, the five individuals polled by Rehabs.com on the matter approved of the facility's overall quality.</p> <blockquote> <p>Facility Cleanliness and Upkeep: 4/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, alumni feedback submitted to Rehabs.com about Bournewood Health Systems is <strong>mainly positive</strong>. Out of a total of six alumni reviews, four were positive, one was mixed, and the other was negative. Two awarded perfect five stars for almost every metric in the Rehabs.com survey. </p> <p>Several alumni commented on the <strong>great staff</strong>, such as W.D.C., who wrote: “The atmosphere and workers were awesome.” Likewise, J.M. cited “staff and treatment” as strengths and felt the facility was “well staffed.” However, another reviewer had a negative experience with staff and reported being “Appalled at the way this facility treats their patients.” </p> <blockquote> <p>Staff Experience and Training: 4/5<br /> Connectivity and Visitor Policy: 3.8/5 <br /> Holistic Offerings: 3.5/5</p> </blockquote> <p>On secondary sites, Bournewood Health Systems received <strong>mixed to negative coverage</strong> to date: 2.3 out of five stars based on 43 reviews on Google; two stars based on 10 reviews on Yelp; and 3.2 stars based on 17 reviews on the facility’s unofficial Facebook page. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Note that these ratings and any accompanying commentary applied to all services provided rather than exclusively to treatment for substance abuse. </p> <p>Positive reviewers referenced <strong>supportive staff</strong>, clean conditions, and effective treatment that numerous wrote saved their life. On the opposite end, the majority of reviewers complained about rude and unprofessional staff, ineffective treatment, <strong>grouping patients together regardless of their diagnosis</strong>, and lack of security, as presented in a representative review by D.B. on Yelp: “This was the most traumatizing experience I’ve ever had. From the moment I entered, I was treated as a number rather than a human being. There were patients threatening other patients’ safety, and not a single staff member did anything about it.” </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones polled by Rehabs.com at the time of this writing submitted moderately favorable feedback about Bournewood Health Systems. Both offered three-star ratings for connectivity/visitor policy, facility cleanliness and upkeep, family participation, holistic offerings, likelihood to recommend, and staff experience and training. In comments, one anonymous reviewer felt treatment at the facility “helped,” whereas the other simply wrote there were “many weaknesses.” </p> <p><strong>WHAT STAFF SAY</strong></p> <p>The one staff member polled by Rehabs.com to date offered a mainly positive impression of the facility. J.B. awarded four stars for connectivity/visitor policy, counseling options, facility cleanliness and upkeep, family participation, and staff experience and training, as well as three stars to 12-step practices and likelihood to recommend. However, the reviewer assigned negative two-star ratings for affordability and holistic offerings.“For detox and initiating treatment for coexisting. Issues it is ok," the staff member wrote.</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, inpatient treatment and the adolescent PHP is covered by most major insurance providers. In addition, the adult PHP is covered by Medicaid and Medicare. Overall, the five individuals polled on the matter gave mixed opinions concerning the facility's cost.</p> <blockquote> <p>Affordability: 3/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?source=hp&ei=XXngW6z7KLK2ggeliJT4CA&q=Bournewood+Health+Systems&btnK=Google+Search&oq=Bournewood+Health+Systems&gs_l=psy-ab.3..0l2j0i22i30.9104.14208..15094...0.0..1.173.1533.23j2......0....1..gws-wiz.......0i10j0i22i10i30.kJbACJ0QzYw#btnK=Google%20Search&lrd=0x89e378d1322d4a15:0x795500d4a4279351,1,,,&spf=1541437807124" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/bournewood-hospital-brookline" target="_blank">https://www.yelp.com/biz/bournewood-hospital-brookline</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.facebook.com/pages/Bournewood-Hospital/122305624493021" target="_blank">https://www.facebook.com/pages/Bournewood-Hospital/122305624493021</a></small></p>
— Sherry Adler · 2018-12-26 14:38:48 PST
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