Recovery Brands, LLC
📍 601 Wall Street, Valparaiso, IN 46383
📞 2195313500 Full profile & reviews Claim this listing
Reviewers frequently praised the kind staff, organized environment, and effective medication management, with some noting successful outcomes for their loved ones. However, many criticized the facility for rushing treatment, providing insufficient one-on-one counseling, and focusing primarily on short-term stabilization rather than long-term recovery support.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT PORTER STARKE SERVICES – VALPARAISO</strong></p> <p>Porter-Starke Services is a 40-year-old non-profit community health organization in Northwest Indiana that operates three treatment facilities. The Valparaiso location provides <strong>day treatment programs for adults, adolescents, and children</strong> who struggle with primary and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring psychiatric and substance use disorders</a>. The facility also offers a 24-hour crisis hotline. </p> <p>A second <a href="https://www.rehabs.com/listings/porter-starke-services-2335855544/" target="_blank">outpatient clinic is located in Knox</a>. Porter-Starke also provides services in more than a dozen facilities run by other area organizations. These include a women's residential center and a <a href="https://www.rehabs.com/listings/midwest-center-for-youth-and-families-4151793496/" target="_blank">medication-assisted therapy clinic</a> for opioid addictions, connected with a youth and family center in Valparaiso.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Before beginning treatment at Porter-Starke Services in Valparaiso, clients undergo an over-the-phone assessment to assist clinicians in developing an <strong>individualized plan of care</strong>. Some clients receive referrals to other facilities to address needs not met at the Valparaiso location, such as detox.</p> <p>According to the clinic's website, most treatment programs combine <strong>group therapy and individual counseling</strong>. Clients participating in the day treatment program can expect a highly-structured, three-day schedule each week that <strong>incorporates social and vocational skill-building along with psychotherapy</strong>. Throughout their course of treatment, clients select and join variety of groups to attend, which address such topics as parenting, grief and loss, and <a href="https://www.rehabs.com/pro-talk-articles/a-look-at-the-research-supporting-mindfulness-in-addiction-treatment/" target="_blank">mindfulness</a>.</p> <p>In addition to therapeutic programming and education, medication management for psychiatric patients is available. The Knox location also encourages clients and alumni to use the <a href="https://www.mystrength.com/about" target="_blank">wellness app, myStrength</a>, as part of an ongoing <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare recovery process</a></p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The Porter-Starke Services treatment team (in Valparaiso and other sites) consists of about <strong>10 board certified psychiatrists</strong> and dozens of other clinical staff members, including child and adolescent psychologists and master's-level counselors. <strong>Some services are provided in Spanish and Sign Language.</strong> </p> <p>The organization is licensed by the Indiana Division of Mental Health & Addictions and the Indiana Family and Social Services Administration. It is accredited by the Council on Accreditation of Rehabilitation Facilities</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Several trends are apparent in reviews from five former clients of Porter-Starke Services in Valparaiso who had been polled by Rehabs.com at the time of this writing. <strong>Most concluded either that they would not recommend the program, or offered mediocre opinions overall.</strong> Alumni rated the effectiveness of treatment 2.6 out of five stars on average.</p> <p>Three represented their treatment experience as rushed, with one describing the approach as "assembly line." A fourth alum <strong>emphasized the program's short-term nature</strong>, writing that it was "not for long term problems." This sentiment was echoed by another alum who cited insufficient planning or support for aftercare as a weakness. Two alumni also complained of too little one-on-one therapy.</p> <p>On the other hand, reviewers described the staff as kind and helpful, rating the staff's level of training and experience 3.8 out of five stars. A few metrics measured garnered high ratings, including <strong>4.6 stars for the facility's cleanliness and upkeep</strong>, four stars for affordability, and 4.2 for family participation.</p> <p>The treatment aspect receiving the lowest average rating, of 1.75 stars, was <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic offerings</a>, which might support reviewers' <strong>complaints about limited variety in treatment plans</strong>. On the other hand, a metric measuring the availability of counseling options garnered a 3.4 average rating. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>In contrast to alumni trends in criticism, the sole loved one polled by Rehabs.com offered a highly positive opinion. This sibling of an alum granted a maximum five-star rating for 11 out of 13 metrics measured. These included their likeliness to recommend the program to others, staff's experience, treatment for co-occurring addiction and mental health disorders, and overall treatment effectiveness. Notably, though, family participation received just three stars. In conclusion, the reviewer reported significant improvements in her brother's life following treatment at Porter-Starke Services in Valparaiso.</p> <p><strong>FINANCING</strong></p> <p>Porter-Starke Services accepts most major insurance plans, as well as Medicare and Medicaid. According to the facility's website, evaluation service costs range from $156 to $200 and an hour-long individual counseling session is $116 to $160. <strong>Addiction treatment group sessions are $176</strong> for each three-hour meeting. A sliding fee scale is available for qualifying clients.</p>
— Rini Cobbey · 2017-12-28 08:01:46 PST
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