Recovery Brands, LLC
📍 134 North LaSalle Street, Chicago, IL 60602
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<p><strong>ABOUT PRESENCE HEALTH – ADDICTION SERVICES</strong></p> <p>Presence Health, one of the largest behavioral health services networks in Illinois, offers <strong>substance abuse treatment programs in varying intensity</strong> from its downtown Chicago facility, off the shore of Lake Michigan. The facility in Chicago offers <strong>residential, a partial hospitalization program (PHP), intensive outpatient program (IOP), and low intensity outpatient (LIOP) programs</strong> for adults.</p> <p>Programs for adolescent clients and <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> programs are available as well. Presence Health also offers <strong>hospital-based medical detoxification</strong>, which is only available in <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL16.pdf" target="_blank">3.6 percent of facilities</a> in the state, and treats <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment begins with a <strong>free, thorough assessment</strong> to help determine the appropriate level of care, including a <strong>one- to three-day multidisciplinary assessment program</strong> that helps clients diagnose multifaceted behavioral problems. </p> <p>Adults with substance abuse disorders may proceed to one of three outpatient programs. The <strong>PHP track offers six to eight hours of structured programming five days per week</strong>. For those seeking to achieve abstinence, <strong>three-hour IOP group sessions</strong> take place three to five days per week, while those with less severe issues may benefit from <strong>two-hour LIOP group sessions</strong> once or twice weekly.</p> <p>In addition to <strong>group psychotherapy sessions</strong>, all levels of care feature individual counseling and case management, community meetings, educational workshops, and family programming. </p> <p>Clients can expect take-home assignments, and <strong>medication management</strong> is also available, when appropriate, for individuals struggling with co-occurring disorders. Although treatment length varies from individual to individual, the facility’s webpage maintains that most clients begin with a week in the PHP track, and then progress towards IOP care for an additional six to eight weeks.</p> <p>To help clients achieve ongoing, continuous recovery, the facility also hosts various <strong>weekly 12-step based support groups</strong> such as Alcoholics Anonymous, Narcotics Anonymous, and Overeaters Anonymous.</p> <p>Presence Health also offers <strong>specialized programs for professionals</strong> that must continue their work while receiving treatment. This includes health care, law enforcement, spiritual leadership, and business leadership professionals. Clients may also <strong>participate in the independent living community</strong> offered by Presence Health. Presence Hall also offers <strong><a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare programs</a></strong> at multiple locations with early, middle, and late afternoon programs.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Presence Health's addiction treatment staff consists of <strong>board-certified addiction psychiatrists,</strong> licensed clinical social workers (LCSWs), state-certified alcohol and drug counselors, and licensed clinical professional counselors (LCPCs).</p> <p><strong>ACCOMMODATIONS AND AMENITIES</strong></p> <p>No information is given on accommodations or amenities at Presence Health, but clients may expect a <strong>clinical environment</strong> from the hospital-based provider. Two reviewers polled by Rehabs.com rated its cleanliness four and five out of five stars to date.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>As of this writing, two alumni provided positive feedback to Rehabs.com. One alum gave five out of five stars for staff support and wrote: “While there, I had one of THE BEST counselors I have ever met. He doesn’t back down and tells you how it is. The group meetings worked well because our group would let one another know when they thought that trouble was on the horizon.” She rated the facility five stars for holistic treatment methods, staff's level of training and experience, and overall quality of individual counseling.</p> <p>In contrast, although alum J.P. rated the facility five out of five stars treatment effectiveness, they wrote: “I hope I never have to go back EVER.” The alum rated the facility only one star for its meals, nutrition, accommodations, and amenities.</p> <p>On Yelp, 70 reviewers to date rated Presence Health, as a whole facility, an average <strong>2.5 out of five stars</strong>. Of 28 unrecommended reviewers, 20 rated the facility only one or two stars, while one rated it three stars and seven more four or five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Alumni in general were <strong>divided on the quality of treatment received from staff</strong>. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Aside from noting the downtown Chicago facility’s somewhat “out of the way” location, the single anonymous loved one polled by Rehabs.com to date rated Presence Health a perfect five stars for its holistic offerings, connectivity/visitor policy, and affordability. The loved one credited the facility’s “caring and understanding” staff for having gone “the extra mile” for their loved one.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has also received mostly positive commentary from one staff member to date. The staff member rated Presence Health five out of five stars for its level of family participation, facility cleanliness, and counseling options; but only one star for its focus on the 12 steps. D.P. highlighted several of its strong suits: “Evidence Based treatment: CBT/MI Professional staff with many years of experience Ability to pay - not a barrier to care.”</p> <p>On Glassdoor, 148 staff members to date rated the Chicago facility as a whole an average 2.5 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Staff generally <strong>criticized the facility's administration and management</strong>. One current employee wrote: "Everyone is out for themselves, no cohesiveness between departments." </p> <p><strong>FINANCING</strong></p> <p>Presence Hall accepts a wide range of insurance options including Aetna, Blue Cross, Cigna, United HealthCare and more. Workers compensation and other specialty plans are also accepted including <strong>Medicare and Medicaid</strong>. Per the facility’s webpage, “many insurance plans cover outpatient substance treatment for partial hospitalization and intensive outpatient programs, and some plans cover low intensity outpatient treatment programs.” Self-payment plans, financial assistance, uninsured self-pay discounts, and emergency discounts are also available.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/presence-resurrection-medical-center-chicago-5" target="_blank">https://www.yelp.com/biz/presence-resurrection-medical-center-chicago-5</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.glassdoor.com/Reviews/Presence-Health-Chicago-Reviews-EI_IE745121.0,15_IL.16,23_IM167.htm?filter.defaultEmploymentStatuses=false&filter.defaultLocation=false&filter.employmentStatus=REGULAR&filter.employmentStatus=PART_TIME" target="_blank">https://www.glassdoor.com/Reviews/Presence-Health-Chicago-Reviews-EI<em>IE745121.0,15</em>IL.16,23<em>IM167.htm?filter.defaultEmploymentStatuses=false&filter.defaultLocation=false&filter.employmentStatus=REGULAR&filter.employmentStatus=PART</em>TIME</a></small></p>
— Brodie Gress · 2018-09-26 05:43:42 PDT
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