Recovery Brands, LLC
📍 867 North Dearborn Street, Chicago, IL 60610
📞 8662613734 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable and caring staff, effective treatment programs, and the supportive community found in group discussions. However, some criticized the high cost and unexpected invoices, small room sizes, and strict policies regarding service animals. While many valued the facility and resources, others described the environment as restrictive or disliked the lecture-based components.
AI-generated summary of 13 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Sober Living Environments, Outpatient Services |
| Services | Outpatient Services, Sober Living Home, Dual-Diagnosis Treatment |
| Setting | Residential Neighborhood |
| Gender | None |
| Age ranges | Teen/Adolescent, Adult Age |
| Insurance accepted | Cigna, Private Insurance |
| Financing | Available |
<p><strong>ABOUT HAZELDEN BETTY FORD FOUNDATION - CHICAGO</strong></p> <p>One of the nationally recognized Hazelden Betty Ford Foundation’s facilities spanning nine states, Hazelden in Chicago provides <strong>day treatment and morning and evening intensive outpatient (IOP) sessions</strong> for adults and teens. For those lacking a supportive home environment, the established nonprofit also runs a <strong>structured sober living facility</strong> in Chicago’s Gold Coast neighborhood.</p> <p>Unlike some Hazelden facilities, the facility in Chicago does not offer detox.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Hazelden in Chicago combines the nonprofit’s commitment to the <strong>12-Steps with evidence-based approaches</strong>. Following an initial assessment of alcohol, drugs, and co-occurring mental health disorders, clients may choose the outpatient track best suited to their needs: <strong>day treatment, morning IOP, or evening IOP</strong>.</p> <p>Considered the most intense level of care, <strong>day treatment</strong> runs Monday through Friday, 8:45 a.m. to 3:00 p.m. With sessions taking place both morning and evening, <strong>IOP is an effective step-down option</strong> for those transitioning out of inpatient treatment or others experiencing relapse. In both tracks, clients receive personalized plans as well as <strong>recommendations for continuing care</strong>.</p> <p>Regardless of their scheduling needs and availability, all clients enrolled in outpatient treatment have additional access to Hazelden in Chicago’s <strong>gender-specific structured sober living facility</strong>. As residents, they’ll benefit from <strong>24-hour supervision</strong>, drug testing, <strong>life skills training</strong>, easy access to 12-step meetings, and recovery coaching.</p> <p>Hazelden in Chicago also run “<strong>Teen Intervene</strong>,” a unique three-session counseling program for at-risk teens. In a one-on-one setting with an assigned counselor, teens come to better understand the impacts of substance abuse and, ultimately, make healthier decisions. For teens in need of more regular treatment, there’s an IOP track that takes place four evenings throughout the week.</p> <p>At no additional cost, the facility holds <strong>weekly support groups for families</strong>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Led by a medical director who is a board-certified psychiatrist, treatment staff include <strong>master’s level clinical case managers</strong>, licensed clinical social workers (LCSWs), and certified alcohol and drug abuse counselors (CADCs).</p> <p>Together, the nine Rehabs.com survey respondents polled on the matter shared an excellent rating of four stars for the staff’s level of experience and training.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Per the nonprofit’s webpage, the sober living community is housed in a "gracious brownstone” in Chicago. The gender-specific facility has laundry machines on-site and permits smoking in designated areas. The six alumni surveyed by Rehabs.com at the time of this writing gave the facility's cleanliness <strong>five out of five stars</strong>.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>From the six alumni polled by Rehabs.com at the time of this writing, an average of <strong>4.5 stars was given when asked if they would recommend this facility</strong>. Additionally, <strong>counseling options</strong> and <strong>staff experience</strong> were both awarded an average of 4.6 stars. “This was the best decision I have ever made,” alum M.M. reported to Rehabs.com; “It saved my life.”</p> <p>P.C., who similarly reported being “saved,” called Hazelden in Chicago a “wonderful facility with great staff.”</p> <p>In line with the facility’s claim that recovery plans are designed in a “holistic and individualized way,” alumni also gave an average four-star rating for the facility’s holistic offerings. In their written commentary, alumni celebrated the program as <strong>tough but effective</strong>, and the staff as “knowledgeable” and “professional.” “This facilities treatment plan was challenging but effective,” another asserted.</p> <p>Criticism only came in the form of <strong>high treatment costs</strong>, noted by two anonymous alumni. Even so, both of these reviewers believed in the benefits of the treatment, one of whom wrote, "but the results are worth it."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>With only one exception, reviews by four loved ones were generally positive. Together, they highlighted the amenities, programming, and staff, but considered the location and price to be weaknesses. “Staff is very helpful,” one reviewer wrote. “Group discussions were a strength of the facility,” added another.</p> <p>By contrast, the fourth reviewer compared Hazelden in Chicago to jail, writing, “It was an awful place!!”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has yet to receive any reviews from this facility's staff.</p> <p>However, challenges created by <a href="http://www.chicagotribune.com/lifestyles/health/la-fi-betty-ford-recovery-20140323-story.html" target="_blank">the 2014 merger</a> of the Betty Ford Center and Hazelden Foundation are reflected in many of the critical comments on Glassdoor, where the organization as a whole has an average rating of 2.5 stars based on 131 reviews.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> In contrast, one reviewer wrote, "high professional ethics, patient centered care" in a representative review of the positive aspects of working within this facility. </p> <p><strong>FINANCING</strong></p> <p>Structured sober living costs $134 per day, and day treatment costs $562 per day. Hazelden is in-network with major insurers like Aetna and Cigna. Financial assistance and payment plans are available, though the facility does not accept Medicare or Medicaid.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.glassdoor.com/Overview/Working-at-Hazelden-EI_IE11407.11,19.htm" target="_blank">https://www.glassdoor.com/Overview/Working-at-Hazelden-EI_IE11407.11,19.htm</a></small></p>
— Samantha Harper · 2017-12-12 14:12:49 PST
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