Recovery Brands, LLC
📍 743 Spring Street, Gainesville, GA 30501
📞 7702193800 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's cleanliness, the quality of its group therapy sessions, and the helpfulness of counselors in addressing co-occurring mental health issues. However, others criticized the staff as rude, described the environment as overly restrictive and prison-like, and expressed dissatisfaction with the limited number of groups and short duration of stays. Concerns were also raised regarding high costs and a perceived focus on profit over patient care.
AI-generated summary of 15 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Intensive Outpatient, Outpatient Services, Inpatient |
| Services | Residential Treatment, Dual-Diagnosis Treatment |
| Setting | Hospital |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance, Medicare, Medicaid |
<p><strong>ABOUT NORTHEAST GEORGIA HEALTH SYSTEM - LAURELWOOD</strong></p> <p>Located on the campus of the Northeast Georgia Medical Center, Laurelwood offers a <strong>short-term residential program for both adults and adolescents</strong> aged 12 to 17 struggling with chemical dependency, mental health concerns, and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. Detox services are available on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Designed as a short-term and stabilization measure, the residential treatment program at Laurelwood typically lasts <strong>three to five days</strong>. The admission process starts with a comprehensive and confidential assessment to determine each client’s needs. The assessment specialist determines if the client is a good fit for the residential program and can recommend other treatment options as needed. </p> <p>The treatment process follows a <strong>holistic approach combined with traditional therapy methods</strong>. Counseling is available in individual and group settings with <strong>family counseling sessions</strong> available as needed. In terms of medical treatment, clients have access to nurses and <strong>medication-assisted treatment (MAT)</strong> to help minimize the discomfort of withdrawal. Clients with co-occurring disorders can also receive psychiatric treatment through medications and counseling.</p> <p>Education plays a significant part in the treatment process. Clients participate in scheduled courses designed to teach <strong>coping and sober living skills</strong> needed to establish a sober lifestyle after treatment. </p> <p>Laurelwood is a part of the nearly 48% of treatment facilities across the United States that use the <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank"><strong>12-Step method</strong> in treatment</a>. All clients are introduced to <strong>12-Step</strong> and are encouraged to continue their participation after the formal treatment process. </p> <p>To ensure the successful reintegration of clients into the community, Laurelwood offers an <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare program</a>. The aftercare group meets on Mondays in the evening. There is also an <strong>Emotions Anonymous (EA)</strong> group that meets on Sundays.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Laurelwood includes medical doctors, psychiatrists, nurses, therapists, and case managers, as well as a diverse team of administrative and support staff.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>In terms of available space, the <strong>54-bed facility</strong> is similar in size to <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">18.8% of U.S. facilities</a> based on the number of available beds. Laurelwood is <strong>tobacco-free</strong>, and smoking is prohibited anywhere on campus. To date, the individuals polled by Rehabs.com on the matter appreciate the condition of the facility.</p> <blockquote> <p>Cleanliness and Upkeep: 4.3/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, the 10 alumni reviews of the facility were mixed, with five negative and five positive reviews. Several former clients expressed the <strong>need for stronger substance abuse programming.</strong> L.F. said that while the mental health treatment and groups were great, “the substance abuse section has a lot to be desired." Ellen agreed, writing: “There needs to be more focus on getting to the root of your addiction and why you are an addict as opposed to just working a program."</p> <p>Overall, alumni tended to appreciate the amount of family participation, though offered mixed opinions concerning the training and experience of staff and their likelihood to recommend the facility. </p> <p>“Great resources,” Elizabeth wrote in a representative review, “The groups where very good, something to talk about at each group. Great with counseling!” However, another described the staff as “rude” and “unthoughtful.”</p> <blockquote> <p>Family Participation: 4/5<br /> Staff Experience and Training: 3.8/5<br /> Likelihood to Recommend: 3.3/5</p> </blockquote> <p>On Google, Northeast Georgia Medical Center, as a whole, earned an average rating of 3.2 out of five stars from 232 to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Some reviewers indicated that the facility wasn’t clean, such as Patricia who described the facility as “Disgusted and feeling unclean and in sanitized.” Some indicated that the staff were “unprofessional,” while others felt staff was “Very nice.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The five loved ones polled by Rehabs.com to date felt the program helped their loved ones recover. Several <strong>praised the facility's staff,</strong> describing them as "caring," "friendly," and "kind." Loved one Marilyn wrote: “The counselors were able to find philosophical modalities that my daughter could relate to for her aftercare and ongoing care portions or her recovery.” Survey respondents also appreciate the amount of family participation and the facility's counseling options. </p> <blockquote> <p>Family Participation: 4.4/5<br /> Staff Experience and Training: 4.2/5<br /> Counseling Options: 4.2/5</p> </blockquote> <p><strong>FINANCING</strong></p> <p>Laurelwood accepts most private insurance plans, as well as <strong>Medicaid and Medicare</strong>. Individuals polled by Rehabs.com on the matter generally approved of the facility's cost.</p> <blockquote> <p>Affordability: 3.8/5</p> </blockquote> <p><strong>CONCLUSION</strong></p> <p>Laurelwood and Northeast Georgia Health System is in an aggressive expansion phase, making it one of the <a href="https://www.facebook.com/myNGHS/photos/a.10151004120912683.425066.273756352682/10155872354997683/?type=3&theater" target="_blank">fastest growing health organizations in the state</a>. This expansion is expected to stretch across 18 counties and greatly expand the number of facilities it operates.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Northeast%20Georgia%20Health%20System%20-%20Laurelwood%20in%20Gainesville%2C%20GA&rlz=1C1OPRA_enUS578US578&ei=Ug45W_vfFsK8tQXA0pygDg&sa=N&biw=1517&bih=705&npsic=0&rflfq=1&rlha=0&rllag=34303993,-83815655,145&tbm=lcl&rldimm=3559900896547898260&ved=0ahUKEwjgkuXatf7bAhUKca0KHcmuBCAQvS4IOjAA&rldoc=1&tbs=lrf:!2m1!1e2!3sIAE,lf:1,lf_ui:2#lrd=0x88f5f6f731b98dbb:0x31674f0116550394,1,,,&rlfi=hd:;si:3559900896547898260;mv:!1m3!1d291.8178656538723!2d-83.81565595!3d34.3039932!2m3!1f0!2f0!3f0!3m2!1i82!2i17!4f13.1;tbs:lrf:!2m1!1e2!3sIAE,lf:1,lf_ui:2" target="_blank">GoogleReviews</a></small></p>
— Melanie Green · 2018-08-10 15:31:51 PDT
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