Recovery Brands, LLC
📍 6735 Conroy Road, Suite 221, Orlando, FL 32835
📞 4076471781 Full profile & reviews Claim this listing
<p><strong>ABOUT ORLANDO BEHAVIORAL HEALTHCARE</strong></p> <p>With five different locations in the Orlando area, Orlando Behavioral Healthcare provides a variety of treatment programs for adolescents and adults, including autism and eating disorder spectrum services, and alcohol and chemical dependency programs. <strong>This facility on Conroy Road offers outpatient treatment and intensive outpatient programs (IOP) for substance abuse.</strong> Detox services are not offered on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Although not all services may be available at this location, Orlando Behavioral Healthcare as a whole offers a variety of treatment modalities, <strong>including cognitive behavioral therapy (CBT),</strong> eye movement desensitization and reprocessing (EMDR), <strong>accelerated resolution therapy (ART)</strong>, and emotion focused therapy (EFT).</p> <p>According to the center’s website, clients may receive <strong>psychiatric evaluations</strong>, psychotherapy, and <strong>medication management services</strong>, in addition to individual counseling, group therapy, <strong>family therapy</strong>, and couples counseling.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Orlando Behavioral Healthcare’s website indicates the treatment team includes doctors and board-certified therapists, as well as licensed mental health counselors, licensed clinical social workers, and certified substance abuse counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>No information is given on the facility's website regarding its accommodations; however, the three alumni polled by Rehabs.com gave accommodations a five-, a four-, and a three-star rating. The facility's <strong>cleanliness was awarded an average of 4.2 stars</strong> from the three alumni and two loved ones surveyed by Rehabs.com at the time of this writing.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Both alumni polled by Rehabs.com at the time of this writing gave the center five out of five stars for treatment effectiveness and for the staff’s level of experience and training.</p> <p>One anonymous alum wrote to Rehabs.com that Orlando Behavioral Health was “by far” the best facility they’ve ever been to, and noted that they were kept busy with activities and that the food options were very nutritious.</p> <p>The other anonymous Rehabs.com reviewer cited “communication, care, patient knowledge” as strengths of the facility, writing: “I personally loved the staff.” However the alum did not think highly of most of the other program aspects, giving the facility just one out of five stars for its counseling options, its affordability, and its holistic offering, and just two stars for its meals and nutrition and its exercise and leisure options.</p> <p>To date, the 23 people who left Google Reviews for the center provided an average of 1.9 out of five stars. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> A handful of reviewers complained about <strong>appointments often being canceled or starting late</strong>. “I have been coming here for a the past 2 years and have not received good service,” Jennifer wrote in a representative review. </p> <p>The facility received negative commentary on Yelp as well, with a 1-star rating from 16 reviewers. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> While these reviewers assess Orlando Behavioral Healthcare as a whole, rather than this particular facility, the staff were overwhelmingly criticized in these written responses. One alum wrote, "The staff that runs this place does a horrible job at customer service and professionalism" and another echoed, " The office staff is the must unprofessional, rude, and ill informed, I've ever come across."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Of the three loved ones polled by Rehabs.com at the time of this writing, two provided positive reviews, and one left a negative response.</p> <p>On the positive side, two loved ones gave the center five out of five stars when asked if they would recommend Orlando Behavioral Healthcare. One loved one noted the program seemed to adequately teach clients life skills, while the other said family participation was highly encouraged and they were always updated on their sibling’s status.</p> <p>The third loved one surveyed by Rehabs.com, however, reported a very poor experience, giving the facility a one-star rating for all 15 aspects of the program they evaluated (except for meals and nutrition, for which they gave three stars). “It was a nightmare,” they wrote.</p> <p><strong>FINANCING</strong></p> <p>According to <a href="http://treatment-facilities.healthgrove.com/l/15096/Orlando-Behavioral-Healthcare" target="_blank">HealthGrove</a>, the facility accepts state insurance other than Medicaid, along with Access to Recovery (ATR) vouchers. Fees are not published online.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/16jqvA" target="_blank">https://goo.gl/16jqvA</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/orlando-behavioral-health-maitland" target="_blank">https://www.yelp.com/biz/orlando-behavioral-health-maitland</a></small></p>
— Samantha Harper · 2017-12-14 11:47:22 PST
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