Recovery Brands, LLC
📍 9270 Royal Palm Ave., New Port Richey, FL 34654
📞 8553246317 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's cleanliness, the quality of the food, and the supportive, respectful nature of many staff members. While some individuals reported a comfortable and effective detox process, others strongly criticized the facility's methods, particularly for methadone and benzodiazepine withdrawal. These negative reviews often mentioned severe withdrawal symptoms upon returning home, inadequate medical supervision, and a perceived lack of individualized treatment plans.
AI-generated summary of 12 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Residential Treatment |
| Services | Detox Services, Residential Treatment |
| Setting | Executive, Private/Secluded |
| Gender | None |
| Age ranges | Senior/Elderly, Adult Age |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT NOVUS MEDICAL DETOX</strong></p> <p>Novus Medical Detox Center in Richey, Fla. is an upscale, highly specialized detoxification facility located 38 miles north of Tampa. Novus provides one of the state's only <a href="https://wwwdasis.samhsa.gov/webt/state_data/FL16.pdf" target="_blank">73 (10.2 percent)</a> <strong>medically supervised, comprehensive and non-hospital detoxification programs,</strong> which are designed to significantly minimize the discomfort of drug or alcohol withdrawal, while providing a comfortable, confidential environment.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to the facility's website, upon admission, clients participate in an initial assessment to help determine an individualized detoxification plan. Novus provides highly <strong>specialized treatment to address the specific substance</strong> while considering the client’s drug history, physical condition, and metabolism. The facility offers specialized detoxification <a href="https://www.recovery.org/pro/articles/why-are-opiate-addicts-so-hard-to-treat/" target="_blank">programs for opiates/opioids,</a> benzodiazepines, heroin, methadone, and alcohol.</p> <p>Although the time to complete detoxification varies, <strong>the average length of treatment ranges from six to 10 days.</strong> Along with medication-assisted treatment, Novus Medical Detox Center utilizes natural remedies to assist the body’s healing process, including supplements, an individualized vitamin protocol, and nutrition-rich IVs that contain amino acids and minerals typically depleted by drug use and alcohol abuse.</p> <p><strong>Novus is not a rehabilitation facility</strong>, but does offer clients information and referrals to treatment programs in the area to continue their process of recovery.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The center's website notes the treatment team is comprised of physicians, registered nurses, addiction counselors, and an admissions staff experienced in chemical dependency, recovery, and detoxification. <strong>Clients have 24-hour access to nursing staff and withdrawal specialists</strong>. </p> <p>Many members of the counseling and support staff have undergone detoxification themselves and therefore understand the importance of compassion and attentiveness during the process. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the 11 alumni polled by Rehabs.com at the time of this writing, six provided positive feedback, four left negative reviews, and one provided neutral feedback.</p> <p>Former clients <strong>praised treatment effectiveness</strong>, the facility's accommodations and amenities, and the quality of meals. Alumni also praised the center's staff. "A great place a great program but the staff is what makes it special," an alum wrote in a representative review. "Seemed like all patients had an important relationship with few staff members that they would bond with."</p> <p>"Very nice detox center, I arrived and within a couple hours I had meds and was eating dinner. This place is a luxury hotel, The food is delicious," another alum wrote in a representative review.</p> <p>Those who were less satisfied with their treatment expressed concern with the <strong>high costs of the facility</strong> compared to the ineffectiveness of programming. "There are no individualized treatment plans," O.K. remarked. "For the amount of money I spent at Novus I should have seen the doctor more than once, and definitely on the day I was scheduled to leave. Their protocol for methadone does not work!!!!" K.S. added.</p> <p>To date, the 26 individuals who left reviews on the treatment center's Facebook page, which the center has the ability to manage, provided an average 4.4 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p>"The treatment I received was absolutely top notch," C.C. wrote in a representative review. "They are an incredible facility with a great staff. They make you feel comfortable. There are no "groups" you have to attend. You are there to physically get better. I never felt as I was being judged."Only three people left negative reviews on the center's Facebook. One of the reviewers who left just one star wrote that her negative review was due to misinformation about how much of treatment her insurance would cover.</p> <p>Ratings were similarly high on Google as of this writing, where 32 reviewers produced a <strong>4.6 out of five-star average rating.</strong><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Many comments noted the <strong>high level of comfort</strong> at this detox facility, and several others praised the staff. "The staff was friendly, professional and attentive during my entire stay," S.T. representatively wrote. Two YellowPage users expressed similar sentiments, both awarding the center perfect five-star ratings.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The sole loved one polled by Rehabs.com to date left an extremely negative review. When surveyed on facility weaknesses, this parent wrote, "many," and gave the lowest rating of one star to counseling options, treatment effectiveness, and affordability. Two-star ratings were given for family participation, exercise activities, staff level of experience, and the admissions & discharge procedures to which this loved one added that her son was discharged too early and that the programming did not work for him.</p> <p><strong>FINANCING</strong></p> <p>There is currently no specific information available on pricing via the facility's website. Novus does accept certain types of insurance. Financing may be available.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/NovusDetox/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NovusDetox/reviews/?ref=page_internal</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/maps/place/Novus+Medical+Detox+Center/@28.285516,-82.660938,15z/data=!4m7!3m6!1s0x0:0x4fc9cebe931b5925!8m2!3d28.285516!4d-82.660938!9m1!1b1" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yellowpages.com/new-port-richey-fl/mip/novus-medical-detox-center-464211697" target="_blank">https://www.yellowpages.com/new-port-richey-fl/mip/novus-medical-detox-center-464211697</a></small></p>
— Samantha Harper · 2018-10-24 09:56:20 PDT
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review