Westport House
📍 162 Kings Highway North, Westport, CT 06880
📞 2032931589 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive and caring staff, the structured program, and the comfortable, clean living environment. Many families credited the facility with helping their loved ones achieve long-term sobriety and successfully reintegrate into society. However, some reviewers criticized the high cost, poor communication, and inconsistent policies, with a few describing the facility as unorganized or a scam.
AI-generated summary of 38 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Residential Treatment, Intensive Outpatient, Outpatient Services, Sober Living Environments |
| Services | Sober Living Home, Outpatient Services, Intensive Outpatient Services |
| Setting | Private/Secluded, Luxury, Beach Community, Residential Neighborhood |
| Gender | Men Only |
| Age ranges | Adult Age, Teen/Adolescent |
| Insurance accepted | UnitedHealthcare, Private Insurance, Medicaid, Magellan Behavioral Health, Kaiser Permanente, Humana, Health Net, Cigna, Blue Cross and Blue Shield, Anthem |
| Financing | Available |
<p><strong>ABOUT WESTPORT HOUSE SOBER LIVING FOR MEN</strong></p> <p>Westport House Sober Living for Men, located in Westport, Conn., offers <strong>sober living housing for men seeking treatment for substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>.</strong> The facility also offers an <strong>intensive outpatient program and medication management.</strong> Westport House has three sober living facilities and one outpatient facility. Detox is not available on site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The admissions process at Westport House begins with a confidential phone call interview to determine if clients are a good fit for the facility. Intake experts talk to clients as well as family members to get a better understanding of each client’s needs. Clients also tour the facility and decide if they want to begin treatment. Then, Westport House schedules an intake date. </p> <p>Westport House offers a <strong>two-phase supportive living program.</strong> In the first phase, clients follow a structured schedule to set achievable goals. Goals may include something simple like completing household chores to more complex goals like finding a <strong>12-Step</strong> sponsor. The second phase transitions clients into a separate home. Residents continue to participate in treatment sessions, and Westport offers <strong>employment and academic support</strong> during this phase of treatment. Job training and support is only offered in <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">39 percent of Connecticut’s facilities</a>. </p> <p>The facility’s treatment program follows the <strong>12-Steps</strong> and <strong><a href="http://www.smartrecovery.org" target="_blank">SMART Recovery</a></strong> methods. The 12-Steps program is offered in <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">70 percent of the state’s facilities</a>, and is a preferred method for its long-term continued recovery options. The facility also focuses on developing clients’ executive function, which allows them to better care for themselves and be highly functional in society. </p> <p>Clients receive clinical treatment services from Westport’s nearby outpatient facility, which involves fifteen hours per week of <strong>individual, group, and family therapy.</strong> Clients attend groups three days per week, three hours at a time, for eight to twelve weeks. <strong>Medication management</strong> services are available, and the facility is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">73 facilities in the state</a> that offer Vivitrol when indicated for those with opioid addiction.</p> <p>Westport House programming has a strong physical health and recreation component. Activities include <strong>playing team sports, kayaking, deep sea fishing, paintball, rock climbing, hiking, sailing, golf, skiing/snowboarding, and attending concerts and professional sports games.</strong> Westport House also offers <strong>yoga, meditation, acupuncture and therapeutic massage.</strong> Families are included in the treatment program through regular educational workshops and family therapy led by masters-level clinicians. </p> <p>Clients also have the option of staying in Excel Recovery Houses. They are run using the Oxford model, which includes democratic, house-led management practices. It is an effective way to help clients be more accountable for their living conditions as well as to develop a sense of accountability and control. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Westport House includes <strong>psychiatrists, clinical therapists, nurse practitioners, massage and family therapists, and acupuncturist, residential coordinators, and a career counselor.</strong> Staff members are also in recovery themselves and have successfully completed a primary treatment program. It is also a part of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">35.7 percent of facilities in Connecticut</a> that are accredited by the Joint Commission. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Westport House serves clients across <strong>four facilities:</strong> three residential, home-like facilities, and one outpatient treatment facility. <strong>Private and shared bedrooms</strong> are available, and many have an en-suite bathroom. The facilities are equipped with cable television, high-speed internet, computers, chef’s kitchens, laundry rooms, locked storage, private outdoor space, game rooms, and in-home gyms. Clients have access to medication management staff and services, as well as house management staff at all times. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing there have been <strong>four alumni</strong> polled by Rehabs.com about Westport House. An additional 26 alumni provided feedback directly on the Rehabs.com website. The alumni gave Westport House <strong>overwhelmingly positive</strong> reviews. All four alumni agreed that the facility is adequately equipped and staffed to treat co-occurring mental health problems, and that facility staff are experienced and well-trained.</p> <blockquote> <p>Family Participation: 5/5<br /> Level of Staff Experience and Training: 4.75/5<br /> Counseling Options: 5/5</p> </blockquote> <p>Reviewers mentioned strengths in many areas of the facility, including kind and educated staff, a strong family component, fun exercises and activities, a clean and comfortable environment, and a high staff to resident ratio. When asked about weaknesses of Westport House, alumni said that the facility could improve upon their communication and the offerings available for mid-career aged clients. </p> <p>On Google, Westport House earned an average rating of <strong>five out of five stars from eight reviews to date</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Reviewers provide positive feedback about the “wonderful organization” that provides the “highest quality of care available in the area.” They described the facility itself as “luxurious.” </p> <p>On Yelp, the facility has a five out of five star review and a one out of five star review.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> The positive reviewer described the amenities at the facility to include “large bathrooms,” transportation services, and “daily gym memberships.” The negative review centers on the management company that “do not care about the client” and they use a “tough love” approach that includes “screaming and cursing,” as well as “fear and intimidation.” </p> <p>On Facebook, where the facility can manage its page, Westport House has a <strong>five out of five stars from 13 reviews</strong>.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> All of the written commentary centers around the staff. In a representative review, Sam wrote: “Excellent caring and professional staff with a unique knowledge and skill set needed to treat this difficult illness.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing there have been <strong>four friends and family members</strong> polled by Rehabs.com about the Westport House. The reviewers gave Westport House <strong>positive feedback, although they expressed dissatisfaction with the facility’s pricing.</strong> </p> <blockquote> <p>Family Participation: 5/5<br /> Affordability: 2.67/5<br /> Holistic Offerings> 4/5</p> </blockquote> <p>The loved ones mentioned many strengths of the facility, including tasty, nutritious food, an experienced staff, fun recreational activities and a focus on physical fitness, and family involvement opportunities. When asked about weaknesses of the facility, friends and family members stated that communication could be difficult during shift changes and that the facility is expensive. One parent of a client wrote, “With the help of Westport House, my son was able to find his true self and transform into the sober young man he is today, and for that I am eternally grateful.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>At the time of this writing there have been <strong>five staff members</strong> polled by Rehabs.com about the Westport House. All five staff members polled gave <strong>positive feedback</strong>. All the employees would recommend the treatment facility to others who need it.</p> <blockquote> <p>Holistic Offerings: 5/5<br /> Affordability: 4.4/5<br /> Available Counseling Options: 4.6/5</p> </blockquote> <p>Facility employees identified several strengths, including individualized treatment plans, a committed staff, and a “wonderful sense of community.” When asked about Westport’s weaknesses, one reviewer mentioned that tuition can be difficult for some families to afford, and another mentioned that communication could be improved. One staff member added, “I have seen the majority of our clients graduate from our program having already reintegrated into their communities with the coping skills necessary to succeed.“</p> <p><strong>FINANCING</strong></p> <p>The cost of treatment at Westport depends on the program and services used. The residential portion of treatment is generally not covered by insurance. Clinical care can be covered by private insurance plans depending on each client’s coverage and the services used. Private insurance plans are accepted, as well as self-pay options. Westport is also a part of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/CT17.pdf" target="_blank">68.1 percent of facilities</a> that accept state-funded insurance programs like Connecticare. </p> <p>The Excel Recovery Residence costs <strong>$2,950 per month</strong>. However, that does not cover recreational, clinical, and health/fitness activities. Clients can set up payment plans, and apply for financial assistance through the facility if needed. </p> <p><strong>CONCLUSION</strong></p> <p>Westport House continues to grow and improve its services. In January of 2018, the facility achieved accreditation from the Joint Commission, which is only awarded to <a href="https://www.samhsa.gov/data/sites/default/files/cbhsq-reports/2017_NSSATS.pdf" target="_blank">20 percent of facilities across the country</a>.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=westport+house+sober+living&oq=westport+house+sober&aqs=chrome.0.0j69i57j0.4059j1j7&sourceid=chrome&ie=UTF-8#lrd=0x89e81b681a69f01d:0xd7345ec2bd212396,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/westport-house-westport" target="_blank">https://www.yelp.com/biz/westport-house-westport</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.facebook.com/pg/westportsoberhouse/reviews" target="_blank">https://www.facebook.com/pg/westportsoberhouse/reviews</a></small></p>
— Melanie Green · 2018-10-30 14:00:23 EDT
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