Recovery Brands, LLC
📍 801 Seneca Street, Ventura, CA 93001
📞 8056536434 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable, kind, and efficient staff, the cleanliness, and the medical detox and co-occurring disorder programs. However, some criticized the facility for its rude staff, lack of structure, and perceived focus on medication and insurance reimbursement over long-term treatment. Others reported negative experiences with the intake process, the environment, and the smoking policy.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT VISTA DEL MAR BEHAVIORAL HEALTHCARE HOSPITAL</strong></p> <p>Vista Del Mar Behavioral Healthcare Hospital provides psychiatric care for teens, adults, and their families on 16 acres of oceanfront property in Ventura, Calif.</p> <p><a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">One of just 182 (13.9 percent of) facilities in the state with accreditation from the Joint Commission</a>, the hospital offers <strong>medically managed detox services</strong> in addition to <strong>separate inpatient units for teens and adults</strong> facing substance use and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. Intensive outpatient (IOP), partial hospitalization (PHP), and specialized care for military personnel and Veterans are also available.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All patients begin with an initial <strong>comprehensive mental health assessment</strong> prior to admission to help staff make appropriate treatment recommendations. As an organization, Aurora Behavioral Healthcare exists to “promote the wellness of individuals, families, and communities” through its inpatient, outpatient, and aftercare programs.</p> <p>Programming at Vista Del Mar combines 12-step principles, cognitive behavioral therapy (CBT), and the <a href="https://www.treatment-innovations.org/seeking-safety.html" target="_blank">Seeking Safety program</a> across all levels of care. Treatment also typically involves counseling in one-on-one, group, and family settings and, for residential clients, exposure to <strong>activity therapy, recreation, and expressive arts</strong>.</p> <p>Individuals requiring stabilization and/or a high-level of structure and 24-hour monitoring may be recommended for inpatient care, while those seeking <strong>an alternative to inpatient care or flexible outpatient scheduling</strong> may opt for partial hospitalization (PHP) or intensive outpatient (IOP) care. Medically managed detoxification is available as a first step in recovery for many, and <strong>length of stay varies according to each client’s individualized plan</strong>.</p> <p>Those enrolled in PHP meet for five days a week of programming, in which time they’ll attend groups, <strong>educational workshops, and family sessions</strong>. Outpatients focus on developing trigger coping skills and plan for a balanced sustained recovery and sobriety through a <strong>continuing care plan</strong>. The IOP track offers similar services although clients meet three times a week, for two to four weeks. There’s also an IOP for teens, which also serves as an <strong>afterschool program.</strong> It meets three days a week, from 4 p.m. to 7 p.m.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Vista Del Mar is led by a pair of <strong>board-certified child and adolescent psychiatrists</strong>. Registered nurses, social workers, activity therapists, case managers, dieticians, and chaplains are also on staff.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Vista del Mar is located on 16 acres of land overlooking the Pacific Ocean. The inpatient units can accommodate <strong>up to 87 individuals at a time</strong>, allowing for visitors at designated times throughout the week. The hospital’s <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">inpatient program is one of just 24 (1.8 percent) of its kind in the state of California</a>.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Feedback provided by a pair of alumni surveyed by Rehabs.com to date was mostly positive. While alum G.H. credited the PHP program with saving their life, Ojai, despite taking issue with the no-smoking policy, expressed enthusiasm over therapeutic groups, “great” food, and an “available staff.”</p> <p><strong>Much in contrast, secondary sources revealed a wide range of opinions and experiences with Vista Del Mar Hospital</strong>. On Google, for instance, where the hospital has an average rating of 2.8 out of five stars based on 65 reviews to date, survey respondents cited an unhelpful and apathetic staff, subpar living conditions, and ineffective treatment. “My stay at Vista Del Mar was appalling,” Kylee wrote in a one-star review. “So much negligence on the part of the staff. Many others claimed that their <strong>medication was not managed properly</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p>Still, other reviewers were impressed with the staff and level of care. “The entire staff were always very helpful and kind to me,” wrote Alice in on such report. “Yes there are some rude staff but most of them are AMAZING & CARING,” added Stephanie. “They always made me feel better & helped me with own personal problems i was going through.”</p> <p><strong>Feedback amongst nearly 50 Yelp reviewers as of this writing was also polarized</strong>. While some reviews described “exceptional” care and doctors who were “well versed” in their field, others characterized treatment as subpar and the hospital leadership as “dishonest and unethical.”<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The five individuals surveyed by Rehabs.com to date on their family’s experience with the hospital also left mixed feedback. Some parents, like J.C., called staff “rude,” claiming that they “lie to adults about how their child are doing.” Others, by contrast, described staff as “friendly” and “knowledgeable” but shared concern over the hospital’s attitude toward medication. “They seem to push medications rather then help with the actual drug problem,” wrote one anonymous reviewer.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>In the sole Rehabs.com survey response from a staff member, an anonymous individual told of “good patient care” provided by an “efficient, competent, kind” staff. However, they also shared just three out of five stars for areas such as staff honesty and loyalty, privacy, and protocol training. They complained of “the cost orientation” and felt that treatment should be longer. “I believe a 90 day program may have better long term outcomes,” they conclusively told Rehabs.com.</p> <p><strong>CONCLUSION</strong></p> <p>Vista del Mar is <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">one of just 273 (20.8 percent) facilities in the state of California to accept Medicare and one of 734 (56.0 percent) that accepts HMO and PPO insurance plans</a>.</p> <p>According to local news reports from <a href="http://www.keyt.com/news/ventura-county/vista-del-mar-hospital-employee-arrested-for-sexual-assault_20160830082300239/65445643" target="_blank">KEYT.com</a> and <a href="http://losangeles.cbslocal.com/2015/06/04/ventura-psychiatric-hospital-worker-accused-of-sexually-assaulting-2-more-patients/" target="_blank">CBS Los Angeles</a>, an <strong>employee of the hospital was arrested in 2015 for sexually assaulting multiple patients</strong>.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Vista+Del+Mar+Behavioral+Healthcare+Hospital+in+Ventura%2C+CA&rlz=1C1RUCY_enUS690US690&oq=Vista+Del+Mar+Behavioral+Healthcare+Hospital+in+Ventura%2C+CA&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8#lrd=0x80e9ac4bfa84a7b7:0x2c66ccee9bdfeb49,1,,," target="_blank">https://www.google.com/search?q=Vista+Del+Mar+Behavioral+Healthcare+Hospital+in+Ventura%2C+CA&rlz=1C1RUCY_enUS690US690&oq=Vista+Del+Mar+Behavioral+Healthcare+Hospital+in+Ventura%2C+CA&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8#lrd=0x80e9ac4bfa84a7b7:0x2c66ccee9bdfeb49,1,,,</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/aurora-vista-del-mar-hospital-ventura-4" target="_blank">https://www.yelp.com/biz/aurora-vista-del-mar-hospital-ventura-4</a></small></p>
— Jordon Kosoffsky · 2019-02-13 12:43:32 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review