His House Residential Treatment
📍 239 W. 9th Street, Upland, CA 91786
📞 8778685728 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive and caring staff, the effective 12-step based program, and the development of practical tools for maintaining sobriety. Many credited the facility with saving their lives and appreciated the sense of community and lifelong friendships formed during treatment. Conversely, some reviewers criticized the facility as being run-down, dirty, and overcrowded, with complaints regarding old beds and poor food quality. Additional concerns were raised about disorganized administration, unqualified staff, and a perceived primary focus on money over patient care.
AI-generated summary of 38 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Depressive Disorders, Post-Traumatic Stress Disorder (PTSD), Detox Services, Anxiety Disorder, Substance Abuse Treatment, Bipolar Disorder Treatment |
| Program types | Sober Living Environments, Inpatient, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment, Inpatient, Intensive Outpatient Services |
| Setting | Mountains, Residential Neighborhood, Private/Secluded |
| Gender | Men Only, Exceptionally LGBT Friendly, Women Only |
| Age ranges | Senior/Elderly, Adult Age |
| Insurance accepted | Highmark, Coventry, Magellan Behavioral Health, Health Net, UnitedHealthcare, Humana, Anthem, Cigna, Blue Cross and Blue Shield, Private Insurance |
| Financing | Available |
<p><strong>ABOUT HIS HOUSE RESIDENTIAL TREATMENT</strong></p> <p>From the suburban town of Upland, 35 miles east of Los Angeles, His House offers a full continuum of addiction and recovery services, including intervention (upon request), <strong>detoxification, residential care, outpatient programming,</strong> and sober living for men struggling with substance abuse and dual diagnosis.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Residential treatment is a four-phase program lasting up to 90 days. His House builds its treatment programs around the three cornerstones of spirituality, client education, and individualized treatment.</p> <p>To fulfill all of these criteria, <strong>the center uses the 12-Steps</strong> alongside evidence-based practices such as cognitive behavioral therapy (CBT), solution-focused brief therapy (SFBT), and <strong>brief strategic family therapy (BSFT).</strong> His House also uses a “brain wellness” program that includes exercises, computer programs, and puzzle-solving activities. Treatment is rounded out by <strong>experiential therapies such as outdoor therapy,</strong> role-playing, and self-expression through art and music. Medications are prescribed as needed.</p> <p>There’s a dedicated Christian recovery track as well as specialized services for the elderly.</p> <p>Outpatient programming includes an <a href="https://www.rehabs.com/about/inpatient-vs-outpatient-rehabs/" target="_blank">intensive outpatient program (IOP) and general outpatient care</a>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The <strong>staff-to-client ratio is 1:3</strong>, and according to the website, staff includes physicians, nurses, psychiatrists, and therapists. Each of the three individuals polled by Rehabs.com to date gave it a four-star or a five-star rating on the staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>His House has 130 beds in houses located around the suburbs of Southern California — specifically in Upland, Rancho Cucamonga, and Colton. Pictures published on the organization’s website show <strong>family-style homes with gardens.</strong> Clients have access to a <strong>local gym,</strong> and His House also employs a nutritionist and provides facilities for its residents to learn yoga. The eight individuals polled by Rehabs.com to date on the center’s cleanliness gave it an average rating of 3.8 stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>Of the 19 reviews submitted to Rehabs.com to date, 12 were positive, two mixed, and five negative.</strong> The positive reviewers repeatedly told Rehabs.com that His House had saved or dramatically changed their lives: “Im still clean. Im a walking miracle. I came into this place a hopeless junkie. I left with the necessary tools to overcome cravings and triggers,” Ryan wrote in one representative review. Several clients noted that the program was tough, but effective. <strong>The staff also won repeated praise:</strong> “They are very caring respectful people,” Caleb wrote, in another representative review. </p> <p>The reviewers also <strong>awarded praise to the center’s extracurricular activities and treatment for co-occurring disorders</strong>. “They taught me how to live sober, how to deal with everyday issues , and dealing with my anxiety was a great accomplishment,” Matthew wrote.</p> <p><strong>The negative reviewers frequently criticized the physical facility, describing it as dirty or otherwise run-down:</strong> “It is passable, but not luxurious by any stretch. My biggest gripe here would be the used old mattresses and the worn blankets provided,” Greg wrote. Two reviewers also commented on the staff’s level of training: “Most of the counselors barely have associates degrees and groups were a joke,” Cameron told Rehabs.com.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>A single family member review submitted to Rehabs.com to date was positive. The anonymous reviewer gave the facility two out of five stars for its holistic offerings, and four or five stars in all other evaluated treatment metrics, including its treatment effectiveness, family program, counseling options, and treatment for co-occurring disorders. “They were informative. Ready, willing to work with your insurance. Staff was efficient, helpful,” they wrote.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The single staff member polled by Rehabs.com to date gave positive feedback, writing:“I believe this program has amazing potential. Support and encouragement, utilizing insurance benefits and their 12-step model received praise with reviewers giving the facility four out of five stars for its treatment effectiveness, counseling options, and treatment for co-occurring disorders. However, they added: “Weaknesses were the individualized treatment and physical activity,” and gave the center two stars for its exercise/leisure and holistic options.</p> <p><strong>FINANCING</strong></p> <p>Treatment costs $500 a day, $14,500 a month, or $32,500 for 90 days. The center accepts insurance, and is in-network with HealthNet MHN. Financial assistance is also available through American Healthcare Lending, covering up to 100% of the cost of treatment. Each of the three individuals polled by Rehabs.com to date on the facility’s affordability gave it five stars in this category.</p>
— Sarah Sicard · 2017-11-09 08:42:37 PST
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