Recovery Brands, LLC
📍 27124 Paseo Espada #805, San Juan Capistrano, CA 92629
📞 8336927227 Full profile & reviews Claim this listing
Reviewers frequently praised the experienced and attentive staff, comfortable facility, and effective treatment options. While many found the program successful and the insurance process efficient, one reviewer criticized the facility for hidden costs and a lack of assistance with insurance reimbursement claims.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Services | Sober Living Home, Detox Services, Dual-Diagnosis Treatment |
| Setting | Beach Community, Luxury |
| Gender | None, Exceptionally LGBT Friendly |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT OCEAN HILLS RECOVERY INC.</strong></p> <p>Located four miles from the beach in San Juan Capistrano, Calif., Ocean Hills Recovery offers <strong>residential treatment, a <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis program</a>,</strong> and sober living facilities for adults struggling with chemical dependency. The facility is also among the 15 percent of facilities in the state to offer non-hospital <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">residential detox.</a></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To help individualize treatment, clients may undergo an initial behavioral and mental health assessment upon intake. According to the center’s website, residential treatment at Ocean Hills Recovery <strong>lasts 30, 60, or 90 days</strong>, which combines the principles and practices of <strong>12-Step</strong> with a range of <strong>evidence-based psychotherapy approaches.</strong></p> <p>Ocean Hills Recovery utilizes various treatment modalities, including <strong>group and individual counseling, <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family therapy</a>,</strong> relapse prevention training, and life skills training. Additional amenities include <strong>yoga classes</strong>, home-cooked meals, art therapy, <strong>beach and movie outings</strong>, and access to a fitness center. Medication management may also be available to dually diagnosed clientele. </p> <p>The center also operates <strong>transitional living residences</strong> in Dana Point, Calif. A member of Ocean Hills Recovery’s staff manages each sober living home. Residents in this program are expected to follow house rules, are responsible for some household chores, and regularly attend <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step meetings</a>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Ocean Hill Recovery’s website notes staff members include a psychiatrist, two clinical psychologists, master’s-level therapists, certified addiction counselors, and a licensed practical nurse. It is part of the 27.9 percent of facilities in California to be <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">CARF-accredited.</a> To date, the four individuals polled by Rehabs.com concerning the matter appreciated the staff's aptitude.</p> <blockquote> <p>Staff Experience and Training: 4.8/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Ocean Hills Recovery’s website indicates that it operates two houses for detoxification, plus three homes to facilitate the <strong>men’s, women’s, and co-ed residential programs</strong>. Photographs published on the facility’s website show comfortable, <strong>family-style homes</strong> with shared bedrooms and full kitchens. Images also indicated that some facilities feature gardens or patios. The four individuals polled by Rehabs.com at the time of this writing concerning the matter praised the cleanliness of facilities. </p> <blockquote> <p>Cleanliness and Upkeep: 5/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The five alumni that were surveyed by Rehabs.com at the time of this writing provided <strong>mostly positive reviews</strong>. Of the five alumni polled, four gave Ocean Hills Recovery five out of five stars for treatment effectiveness, while the other alum gave three stars for this metric. Mary submitted a glowing review, offering a five-star rating concerning the likelihood she'd recommend the facility to others. “I got a new lease on life at Ocean Hills Recovery,” she wrote. “I arrived broken, and the clients, under the watchful eyes of the staff, put me back together again.”</p> <p>One alum rated the center well for accommodations, meals, and treatment effectiveness. “A lot of experience and success with treating people with dependancy,” they wrote. Offering perfect five-star ratings for the amount of family participation and discharge planning, another alum added: "They were able to get my addiction under control within a couple months, I'm very grateful."</p> <p>Reviews on third-party sites were extremely positive. Out of eleven reviewers on Google, ten gave perfect five out of five-star reviews and the remaining individual gave four stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Facebook, where the facility may manage its own page, 41 people gave an average rating of 4.9 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> "The expertise and knowledge of the staff is absolutely outstanding" wrote A.R. in a representative review on Google. "I was hopeless and had nothing and no one and now I have everything! Thank you OHR for saving my life!"</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones polled by Rehabs.com at the time of this writing also provided positive reviews, and all three loved one gave five out of five stars for treatment effectiveness. Two loved ones gave perfect five-star ratings for family participation, the facility's ability to treat co-occurring disorders, and discharge planning. "I am so grateful for their services and the attentive staff," one parent wrote in a representative review. </p> <p><strong>FINANCING</strong></p> <p>According to Ocean Hills Recovery’s website, the center accepts <strong>numerous private insurance policies,</strong> such as Blue Cross Blue Shield, Cigna, Humana, and United. In California, only 56 percent of facilities in the state <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">accept private insurance.</a> The facility’s website also states that other financial options may be available for uninsured clients. To date, the three individuals polled on the matter gave four- and five-star ratings for the facility's affordability. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/maps/b1V7i3firc92" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/OceanHills/" target="_blank">https://www.facebook.com/OceanHills/</a></small></p>
— Patrick Greeley · 2019-02-26 14:38:11 PST
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