📍 30290 Rancho Viejo Road Suite 204, San Juan Capistrano, CA 92675
📞 8669833651 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and dedicated staff, often highlighting the benefits of the small group sizes and personalized attention. Many commended the quality of the therapy, the comfortable accommodations, and the effective detox process. However, some critics complained about poor living conditions, inedible food, and a lack of promised activities, while others reported significant issues regarding insurance billing and communication.
AI-generated summary of 43 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment, Detox Services |
| Program types | Residential Treatment, Intensive Outpatient, Outpatient Services, Sober Living Environments |
| Services | Intensive Outpatient Services, Residential Treatment, Dual-Diagnosis Treatment, Detox Services, Sober Living Home, Outpatient Services, Inpatient, Behavioral Disorder Treatment |
| Setting | Private/Secluded, Beach Community, Residential Neighborhood, Executive, Luxury, Oceanfront, Resort |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
| Financing | Available |
<p><strong>ABOUT GET REAL RECOVERY</strong></p> <p>An upscale rehab center, Get Real Recovery, located in San Juan Capistrano, Calif., offers one of the state's <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">490 (37.4 percent)</a> <strong>residential treatment programs</strong> to individuals struggling with addiction, along with being one of the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">197 (15 percent)</a> non-hospital facilities in the state where <strong>detoxification services are available on-site</strong>. </p> <p>Get Real Recovery offers other treatment options at their four other locations in Southern California, including partial hospitalization, intensive outpatient, outpatient, and transitional living programs. Get Real Recovery has a <strong>FAA-Approved treatment program for pilots</strong> who struggle with substance abuse, as well as a specialized program for executives and licensed professionals in need of recovery. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The facility’s treatment program centers around <strong>holistic, comprehensive care through individualized treatment plans</strong>. To be admitted, potential clients can contact the facility directly by phone or complete an online inquiry form. </p> <p>Within the residential and detoxification treatment programs, Get Real Recovery can also provide treatment for clients with a <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a> of mental illness, a programming track offered at <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">720 (54.9 percent)</a> treatment centers in the state.</p> <p>Detoxification is available for individuals addicted to <a href="https://www.recovery.org/pro/articles/why-are-opiate-addicts-so-hard-to-treat/" target="_blank">opiate pills,</a> heroin, Suboxone/Subutex, alcohol, methamphetamines, amphetamines, marijuana, benzodiazepines, hallucinogens, and more. </p> <p>Throughout treatment, clients receive <strong>individual therapy and small group therapy</strong>. Get Real Recovery highly emphasizes personal care and attention, and group therapy sessions are never larger than six to eight participants. Detoxification treatment occurs in the facility residence under <strong>24/7 medical supervision</strong>. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Get Real Recovery includes a doctor, psychiatrist, clinical psychologist, marriage and family therapist, licensed MFT interns, masters-level therapist, advanced-level drug and alcohol counselors, and nurses. The nine Rehabs.com survey respondents polled on the matter to date provided perfect ratings for the staff's credentials. </p> <blockquote> <p>Staff Experience and Training: 5/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Get Real Recovery’s San Juan Capistrano facility offers <strong>six beds</strong> for clients in an <strong>upscale home on an acre of land</strong>. This suggests highly individualized care, as the average number of clients at a residential facility as of 2016 was <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">upwards of 18 individuals.</a> </p> <p>Each client has a <strong>private bedroom and bathroom</strong>. Meals are provided by a full-time chef and dietitian. The facility is equipped with a <strong>full-size heated pool</strong>, spa, garden maintained by a Master Gardener, <strong>baby grand piano and guitars</strong> to increase each client’s comfort while in treatment. The facility is close to the beach and across the street from horse stables and riding paths. The nine Rehabs.com survey respondents to date also provided perfect ratings for accommodations.</p> <blockquote> <p>Cleanliness and Upkeep: 5/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, over a dozen of alumni polled by Rehabs.com have <strong>offered glowing reviews of the facility</strong>. Five representative alumni polled extensively by Rehabs.com rated a variety of metrics with sterling reviews, with all five strongly agreeing they would recommend Get Real Recovery to friends or family members seeking treatment. Alumni also praised the amount of holistic treatment options, as well as the amount of family participation. </p> <blockquote> <p>Likelihood to Recommend: 5/5<br /> Holistic Offerings: 4.6/5<br /> Family Participation 4.6/5</p> </blockquote> <p>When surveyed about strengths of the facility, alumni commented that <strong>staff was genuinely caring</strong> and kept them informed throughout their treatment, group meetings were educational, and the food was healthy. When asked to comment on facility weaknesses, one alum commented that more accountability would have been helpful. However, alumni also appreciated the facility's counseling options and exercise and leisure activities. </p> <blockquote> <p>Exercise and Leisure Activities: 4.8/5<br /> Counseling Options: 4.6/5</p> </blockquote> <p>"Get Real Recovery has a very friendly and sensitive staff. I can't say enough about how comfortable and secure I felt," one reviewer representatively wrote. Another added additional commentary, writing, “Get Real Recovery provided me with a stable structure and safe environment to help me stay clean and sober, the support and confidence they gave me allowed me to take charge of my recovery.” </p> <p>Reviews were <strong>similarly positive on secondary sites</strong> as well, exemplified by a 4.6 out of five-star average rating based on 21 Google reviews to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Former clients repeatedly praised <strong>staff professionalism and the wide variety of therapy options.</strong> "By far the best place for recovery! Trust me, coming from someone who unfortunately attended many other programs. Awesome caring staff. Very knowledgeable. Wonderful relaxing facility," one former client wrote in a representative review.</p> <p>Nine Yelp users produced a similar average rating of 4.5 out of five stars at the time of this writing.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> " Every single person there had a key part in saving my life," B.W. representatively wrote. C.S. added, "i really enjoyed the small groups and the personal care that came with that. All instructers and counselers were extremely helpful and friendly. The doctor care was also very effective," in comments that are in line with others' praising therapy options and staff effectiveness.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing there have been, the four representative loved ones polled on specific metrics also offered <strong>very positive reviews</strong>. Noting that they would recommend Get Real Recovery to others, loved ones also appreciated the amount of family participation, counseling options, as well as the facility's connectivity and visitor policies.</p> <blockquote> <p>Likelihood to Recommend: 5/5<br /> Counseling Options:5/5<br /> Family Participation: 5/5</p> </blockquote> <p>Several loved ones of clients felt that the <strong>genuine and caring nature of the staff</strong> was a strength of the facility, and one reviewer mentioned that family members received frequent updates on their loved one’s progress. Another reviewer added additional commentary, writing, “My experience at Get Real Recovery is that everyone genuinely cares, from the staff to the counselors. The houses are beautiful and the location is even better.”</p> <blockquote> <p>Connectivity and Visitor Policy: 5/5<br /> Holistic Offerings: 5/5</p> </blockquote> <p>When asked to comment on facility weaknesses, one family member wrote that the facility needs to provide more activities, while another simply commented that it was not very well-known.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member to provide feedback on this facility to Rehabs.com to date awarded five stars for treatment effectiveness and commented, "I have had the pleasure on witnessing countless clients endure a holistic change from admission to graduation. The staff at Get Real are passionate about what they do and it shows with their results! The personal care and attention Get Real offers to their clients is remarkable."</p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided by the facility regarding its costs. However, Get Real Recovery <strong>accepts PPO private insurance</strong> plans including but not limited to Anthem, Blue Cross, Blue Shield, Cigna, Aetna, United Health Care, UMR, and Rocky Mountain Health Plan. Clients are encouraged to contact the facility directly for additional information regarding the cost of treatment. The center's affordability received near-perfect ratings from nine Rehabs.com survey respondents to date.</p> <blockquote> <p>Affordability: 4.9/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Get+Real+Recovery,+Inc./@33.522958,-117.6668357,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0x2803d8a3b54bc483!8m2!3d33.522958!4d-117.664647!9m1!1b1" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/get-real-recovery-san-juan-capistrano-4" target="_blank">https://www.yelp.com/biz/get-real-recovery-san-juan-capistrano-4</a></small></p>
— Samantha Harper · 2019-02-20 11:16:02 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review